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Culver City Mazda - Service Center

Culver City, CA

4.8
1,922 Reviews

1,922 Reviews of Culver City Mazda - Service Center

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October 05, 2020

The service has always been good when taking my car for service. The people are always friendly and I get updates as to what is found in the vehicle as well as when the vehicle is ready. More

by HECTOR.M.RODRIGUEZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Oct 06, 2020 -

Culver City Mazda responded

Hello Hector, Thank you so much for taking the time to leave us a review! We're thrilled to know you've enjoyed your visits with us, and we look forward to working with you again soon! Please let us know if there's anything more we can do for you! The Culver City Mazda Team

October 03, 2020

Good service well maintained professional staff. All answers quickly given. Waiting area very clean and presentable. Payment center very efficient. Good follow-up after service given More

by GREG2GRACE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2020 -

Culver City Mazda responded

Hello, Thank you so much for taking the time to leave us a positive review! We love to hear about our customers' positive experiences, and we very much look forward to working with you again! Please let us know if there's anything more we can do for you! The Culver City Mazda Team

October 03, 2020

I always have a great experience getting my car serviced here! The team is very helpful & are always patient in explaining what services are recommended (and were transparent when I asked what services were More

by KS_MASON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Alerta, George Mejia
Oct 06, 2020 -

Culver City Mazda responded

Hello, We appreciate your wonderful review and your continued business with our team! We're happy to hear you enjoyed your service experience with us, and we hope to see you again soon! The Culver City Mazda Team

October 02, 2020

Outstanding service - time and expectations. Very well done! Do not know all the names mentioned below - it was a team effort and we appreciate that. See you in the future - stay safe More

by jerryyerke
Recommend Dealer
Yes
Employees Worked With
David Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2020 -

Culver City Mazda responded

Hello Jerry, We're so happy to hear you enjoyed your experience with our service team! We'll be sure to let the team know they're doing a great job! We very much look forward to serving you again, soon! The Culver City Mazda Team

October 02, 2020

Gladis and George were both very helpful and really nice! I’m happy that my car is working and I would definitely come back whenever I need to. More

by HANNAHHJANGG
Recommend Dealer
Yes
Employees Worked With
Gladis Belloso, George Mejia
Oct 06, 2020 -

Culver City Mazda responded

Hello Hannah, Thank you for your kind words for Gladis and George! We're glad to hear they were so helpful to you during your visit and that they were able to assist you in getting your car serviced and back on the road! If there's anything more we can do for you, please let us know! The Culver City Mazda Team

October 02, 2020

Amy fulfilled expectations with the level of service that was provided, and Charlie went above and beyond to resolve an issue with my service contract. More

by NDIDIAMAKA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Lagua, Amy Felix
Oct 02, 2020 -

Culver City Mazda responded

Hello, Thank you for your feedback, and for your kind words for Amy and Charlie! We look forward to serving you again in the future! Please let us know if there's anything more we can do for you! The Culver City Mazda Team

October 01, 2020

Great service! Kept me informed and got me in and out when I needed it. Always a good experience with Mazda. Zoom. Zoom. Zoom zoom. More

by marcpear
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Oct 02, 2020 -

Culver City Mazda responded

Hello Marc, Thanks so much for the great feedback and review! We always appreciate hearing back from our happy customers! Please let us know if there's anything more we can do for you! The Culver City Mazda Team

September 30, 2020

I've only dealt with the Service Dept and both times Amy was my Service Advisor. Very friendly and competent. Determined the service needed based on the months/miles and gave me an accurate estimate of th More

by ViCX-5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Sep 30, 2020 -

Culver City Mazda responded

Hello, What a great review! We appreciate the high rating and your feedback! We're glad to hear you enjoyed your service experience, and if there's anything more we can do for you, please let us know! The Culver City Mazda Team

September 30, 2020

Excellent and speedy work, from haircut to shoe sole. Agreeable waiting area. How many goodly creatures are there here but Amanda who solves all problems. More

by SIMON.REEVES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Oct 01, 2020 -

Culver City Mazda responded

Hello Simon, We appreciate the kind review and high rating! We'll be sure to let Amanda know she's doing a great job! We look forward to serving you again, soon! The Culver City Mazda Team

September 30, 2020

Prompt, efficient, courteous, listened, followed through - a pleasure to deal with!!! What I experienced has become customary for Mazda personnel! I look forward to the next visit!! More

by CRLAPPLMM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Oct 01, 2020 -

Culver City Mazda responded

Hello, Thank you so much for the awesome review! We're always more than happy to serve you! Please let us know if there's anything more we can do for you. We look forward to working with you again! The Culver City Mazda Team

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