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Culver City Mazda - Service Center

Culver City, CA

4.8
1,923 Reviews

1,923 Reviews of Culver City Mazda - Service Center

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September 30, 2020

Prompt, efficient, courteous, listened, followed through - a pleasure to deal with!!! What I experienced has become customary for Mazda personnel! I look forward to the next visit!! More

by CRLAPPLMM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Oct 01, 2020 -

Culver City Mazda responded

Hello, Thank you so much for the awesome review! We're always more than happy to serve you! Please let us know if there's anything more we can do for you. We look forward to working with you again! The Culver City Mazda Team

September 30, 2020

Steve was very good, he listens well and gave very clear answers to questions. While I was just in for service, I mentioned a minor performance issue that I wanted investigated. Steve was very forthcoming More

by VBS124
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Oct 01, 2020 -

Culver City Mazda responded

Hello, Thank you so much for the awesome review! We're so glad Steve was so helpful to you during your visit! We'll be sure to let him know he's doing a great job! Please let us know if there's anything more we can do for you. We look forward to serving you again! The Culver City Mazda Team

September 29, 2020

This location has great service and very kind people. Their wait estimate is accurate and as a plus, they washed my car- a much needed wash. More

by JS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Sep 29, 2020 -

Culver City Mazda responded

Hello JS, We appreciate the positive feedback for our service department! We look forward to serving you again, soon! Please let us know if there's anything more we can do for you! The Culver City Mazda Team

September 28, 2020

Was traveling and Mazda Culver City got me in for an oil change immediately with professional friendly service. Thank You Amy at Culver City Mazda. More

by GMCLOUGH46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Sep 28, 2020 -

Culver City Mazda responded

Hello! We're so glad you stopped by! It's our pleasure to serve you, and we hope to see you again! Enjoy your Mazda! The Culver City Mazda Team

September 28, 2020

The people are friendly and Steve is great!!! It’s easy to make an apt and I feel like I’m getting the best service. More

by Phylicia
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Sep 28, 2020 -

Culver City Mazda responded

Hello Phylicia, What an awesome review! Thank you so much for leaving us your feedback and for your kind words for Steve! We'll let him know he's doing an excellent job! We hope you're enjoying your Mazda, and we hope to work with you again! The Culver City Mazda Team

September 28, 2020

Steve was very professional and helped me out tremendously. He made everything work within my budget. I will be using the service center at Culver City Mazda for all my repairs in the future More

by GENE.GAFFNEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Sep 28, 2020 -

Culver City Mazda responded

Hello Gene, What a great review! We'll be sure to let Steve know he's doing such a great job! We look forward to serving you again in the future! The Culver City Mazda Team

September 28, 2020

Efficient and courteous service. Excellent staff at a convenient location. Prompt delivery of promised work done with clear explanations of necessary repairs and a reminder of future needs. More

by BCGCAM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Sep 28, 2020 -

Culver City Mazda responded

Hello! We really appreciate your awesome feedback! Thank you for taking the time to review us, we're thrilled to know you enjoyed working with Culver City Mazda! We hope to serve you again, soon! The Culver City Mazda Team

September 28, 2020

Great service! Went above and beyond with their service. Gladis and the rest of the service team were amazing like always, they make us feel like family. More

by vcloo83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gladis Belloso, Amy Felix, Alex Flores, George Mejia, Steven Ruiz
Sep 29, 2020 -

Culver City Mazda responded

Hello! We appreciate the great review! We're glad to hear Gladis did such a great job in assisting you during your visit! We hope you're enjoying your Mazda! We look forward to working with you again, soon! The Culver City Mazda Team

September 25, 2020

Steve in Service did an amazing job! He kept me informed right when my car was ready for pickup and is very friendly and personable. Although I've had mine serviced multiple times before, this was my first More

by ben - mazda cx5 2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Sep 25, 2020 -

Culver City Mazda responded

Hello Ben, We love hearing from our happy customers! We'll be sure to pass along your kind words for Steve and the rest of the service team! We hope you've been enjoying your Mazda, and we look forward to your next visit! The Culver City Mazda Team

September 25, 2020

Service was great just took a long time a little over three hours. But other than that the customer service was great.And the car wash gave it the final touch More

by STEVEGONZALEZ38
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Sep 28, 2020 -

Culver City Mazda responded

Hello Steve, Thank you so much for taking the time to leave us your great rating and review! We're so glad you enjoyed your experience with Culver City Mazda, and we look forward to working with you again! The Culver City Mazda Team

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