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Culver City Mazda - Service Center

Culver City, CA

4.8
1,924 Reviews

1,924 Reviews of Culver City Mazda - Service Center

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September 18, 2020

It was quick and easy. I felt well taken cared of. The sales representative was very professional and understanding. They answered all of my questions. I left feeling confident with the visit. More

by RICHARDSONCHERY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gladis Belloso, Amy Felix, Alex Flores, George Mejia, Steven Ruiz
Sep 18, 2020 -

Culver City Mazda responded

Hello Richard, Thank you so much for your review of your experience with us! We're glad our sales team were so helpful during your visit and we look forward to working with you again! The Culver City Mazda Team

September 17, 2020

Amy was friendly and explained all the services clearly. She was also patient while I checked in with my wife to see what needed to be done. I was pleasantly surprised that my car was washed on the outside More

by Michael Velasquez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Sep 18, 2020 -

Culver City Mazda responded

Hello Michael, Thank you so much for leaving us your feedback. We always love to hear from our happy customers! We're very glad to hear that Amy did such a good job in assisting you during your visit, and we hope to be able to work with you again, soon! Best, The Culver City Mazda Team

September 17, 2020

Everything was great. Friendly staff, good explanation of all the details of the service. Provided Lyft ride to home and back to the dealership. Amy was very nice and professional More

by y.i.vinogradov
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Sep 18, 2020 -

Culver City Mazda responded

Hello, We appreciate your rating and review! We love to hear about our customers' positive experiences and we're thrilled to hear you enjoyed your visit with us! We hope to be able to work with you again, soon! The Culver City Mazda Team

September 17, 2020

Excellent. I really liked the video showing the walk through with the mechanic. Nice touch. And the free Lyft was good to know about, even though I didn't need it. Thanks More

by Rocco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Sep 18, 2020 -

Culver City Mazda responded

Hello Rocco, Thank you for leaving us your positive feedback! We're so glad to hear you enjoyed your service experience with our team. We look forward to serving you again in the future! If there's anything more we can do to help, please let us know! The Culver City Mazda Team

September 17, 2020

The technician was so nice and the service was done in a timely manner! The free Lyft made it easy to get to my next appointment. More

by Robin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Sep 18, 2020 -

Culver City Mazda responded

Hello Robin, We're so glad to know your service experience went so well and that our Lyft assisted you with your appointment! We hope to be able to work with you again! The Culver City Mazda Team

September 16, 2020

Amy Felix was very helpful she also answered all my questions. I was very satisfied with my visit I will definitely recommend Mazda to all More

by CBWEIN
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Sep 17, 2020 -

Culver City Mazda responded

Hello, Thank you so much for your great review! We're thrilled to know you enjoyed your experience with us and we look forward to working with you again! The Culver City Mazda Team

September 15, 2020

I had an excellent experience with my service visit. My advisor Amy was great like always. The detailed video of the diagnosis for my car was very helpful. More

by ABEL.SANABRIA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix, Alex Flores
Sep 16, 2020 -

Culver City Mazda responded

Hello Abel, What a fantastic review! We appreciate the time you took to leave us your feedback and let us know Amy did a great job in assisting you! We hope you'll return to visit us again, soon! The Culver City Mazda Team

September 15, 2020

Amy Felix was very helpful she also answered all my questions. I was very satisfied with my visit I will definitely recommend Mazda to all my friends and family.. 😍 More

by ANNIE17BB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix, George Mejia, Steven Ruiz
Sep 16, 2020 -

Culver City Mazda responded

Hello Annie, Thanks so much for the awesome review! We're so glad to hear you really enjoyed your experience working with us! We really appreciate you recommending us to your friends and family! We look forward to the chance to work with you again, soon! The Culver City Mazda Team

September 15, 2020

Steven Ruiz was great! Very professional and friendly. Responds quickly to inquiry. Did a thorough inspection of the car and recommended needed service. That's how car service should be. More

by NAM_CHE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Sep 16, 2020 -

Culver City Mazda responded

Hello, We really appreciate your review and your kind words for Steven! We're happy to hear he was so helpful during your visit and assisted you in getting the service you needed! We hope to be able to work with you again, soon! The Culver City Mazda Team

September 14, 2020

Great service as always, everything explained clearly to my satisfaction, friendly as well. Amy has been my representative several times, and is always provides the same excellent service More

by NH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Sep 14, 2020 -

Culver City Mazda responded

Hello! Thank you for leaving your positive feedback! We're thrilled to hear you've enjoyed your service experiences with us, and if there's anything more we can do to help, please let us know! The Culver City Mazda Team

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