Culver City Mazda - Service Center

Steven Ruiz always takes great care of me. Your other staff members like George, Jeremy, and Raleigh always greet me with a smile and ask if I need something. Everyone at this dealership is great. Sal sh staff members like George, Jeremy, and Raleigh always greet me with a smile and ask if I need something. Everyone at this dealership is great. Sal should be very proud of his people because they provide service that is above the competition. More

Great service. Amy, the service advisor was fantastic. From the minute you get to the dealer you’re greeted with a smile and feel the positive energy. Everyone you come in contact with is friendly. The sp From the minute you get to the dealer you’re greeted with a smile and feel the positive energy. Everyone you come in contact with is friendly. The space is spotless and Covid precautions are taken all around. This made me feel at ease. You can tell this a community where everyone works towards the common goal. More

Steve was very informative and helpful. He made my first service experience at Culver City Mazda very professional. I would return for all of my future service needs. service experience at Culver City Mazda very professional. I would return for all of my future service needs. More

Amy was extremely helpful, quite knowledgeable and she had a very positive attitude. She helped make the overall experience a 10 on a scale of 1-10. had a very positive attitude. She helped make the overall experience a 10 on a scale of 1-10. More

Steve is someone you are comfortable leaving your car with. He is communicative and projects a positive and professional attitude, no matter the external problems. with. He is communicative and projects a positive and professional attitude, no matter the external problems. More

Amy Felix was FANTASTIC from the moment I arrived to the time I picked up my car. A bit refreshing as my last experience at the dealership wasn't that great. I wasn't approached when I pulled up. Actually h time I picked up my car. A bit refreshing as my last experience at the dealership wasn't that great. I wasn't approached when I pulled up. Actually had to go inside to find someone to help me get my appointment started (not ideal during a pandemic). It also took 4 hours to do a basic service/oil change even with an appointment. That said, it was a complete turnaround in terms of my overall experience this time around and Amy deserves 5 stars across the board for her efforts! More

I'll have to find a new service center. Unfortunately, Culver City has two strikes against them. The first time I went in for the regular oil change/service, the very next day I had a low tire pressure w Culver City has two strikes against them. The first time I went in for the regular oil change/service, the very next day I had a low tire pressure warning. They simply didn't put in enough air in one of the tires. The second service was a bit of a mess. They left a screwdriver and a Sharpie pen in the engine compartment. Nowhere that I think either could do any damage. But hey, I think we can agree that that's not good. The engine "cover" was a mess with oil drops and not properly pushed down/closed all the way. And, in my opinion, the oil has been over-filled. (I also had another low tire pressure warning the day after I got it home. That was due to a nail that I must have picked up on the way home). So I had to take it back. They say the oil level is fine. (It's not. It's about a quarter inch over the second/top indicator (called the "F Line") when the car is cool and not running). Maybe they were just having a bad day. But I'd say - definitely check your engine compartment and engine oil when you get home. I'm glad I did. Screwdriver and Sharpie were returned when I took it back. I will say that the service people who check you in are nice. I've simply lost confidence in the actual technicians at this location. More

This was my first oil change/service in the post COVID-19 world. Service was great and I felt comfortable with their new safety protocols in place. world. Service was great and I felt comfortable with their new safety protocols in place. More

Fast service, love that they come out to you during COVID. Promised my car within 3 hours, and it was ready before then. They also washed my car so that was nice. They don't try to up sell you, and tel COVID. Promised my car within 3 hours, and it was ready before then. They also washed my car so that was nice. They don't try to up sell you, and tell you exactly what's going on with the health of your vehicle. More

First time here.... very impressive! Steve was professional, friendly and competent. He went over the service I was to receive in great detail (more than any service person ever has, and I'm 63). professional, friendly and competent. He went over the service I was to receive in great detail (more than any service person ever has, and I'm 63). More