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Culver City Mazda - Service Center

Culver City, CA

4.8
1,924 Reviews

1,924 Reviews of Culver City Mazda - Service Center

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September 04, 2020

I really appreciated the communication from Steve and the team. Also, the video sent by Marco was fantastic. Service was fast and thorough. Bravo all! More

by scottc247
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marco, Steven Ruiz
Sep 04, 2020 -

Culver City Mazda responded

Thank you for the great review, Scott. We are happy to hear your service was fast and thorough. We look forward to working with you again!

September 03, 2020

As always, they are fast and efficient. Extremely polite and helpful. This is why I drive all the way to Culver City from across town. More

by SNIFFLESGALORE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Sep 04, 2020 -

Culver City Mazda responded

Hello! Thank you for the great review! We are thrilled to hear you are happy with your service and appreciate you coming across town to see us. We look forward to working with you again.

September 02, 2020

I had a great experience at Culver City Mazda. I've been here a few times now and each time is great. Very friendly staff. More

by STEPHANYLIZETTE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Mejia
Sep 02, 2020 -

Culver City Mazda responded

Thank you for the great review, Stephany! We're happy to hear you've had great experiences with us. We look forward to continuing to work with you.

September 02, 2020

This was my first time using this service. My contact person was Steve and he was amazing. He was trustworthy, helpful, kind, and knowledgeable. He made me feel comfortable and the experience simple, and More

by cristoff23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Sep 02, 2020 -

Culver City Mazda responded

We love hearing that your service was great! We appreciate all the kind words of Steve and we will be sure to pass them along. We look forward to working with you again.

September 01, 2020

Cordial and no nonsense approach, great work. On time promised work. No add-on sales are always welcome. Other add-on sales are a turn-off. More

by JoSa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Mejia
Sep 02, 2020 -

Culver City Mazda responded

Thank you for the great review! We appreciate your feedback and look forward to working with you again.

September 01, 2020

You guys really exceeded my expectations this time around. I know how busy you get which is why I planned to leave my car with you the whole day. I was shocked to get notification my service was done More

by LOOSELOS94
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Sep 02, 2020 -

Culver City Mazda responded

We are thrilled to hear we exceeded your expectations! We appreciate the great review of our service department and we look forward to working with you again.

August 29, 2020

Amy Felix was the best! Quick, provided what I asked for, and courteous the whole way through—despite the dealership being pretty busy at the time. The complementary Lyft ride back home was a nice surprise. More

by Mazda3 Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Aug 31, 2020 -

Culver City Mazda responded

Hello, Thanks so much for your kind words for our team! We pride ourselves on our customer service, and we're very happy to hear you enjoyed your visit with us! We hope to be able to work with you again, soon! All the Best, The Culver City Mazda Team

August 29, 2020

First time here. My regular place was Mazda Santa Monica but they closed due to the quarantine. Just needed a oil change and quick service. Had a great experience. 😄 More

by ssminoh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Aug 31, 2020 -

Culver City Mazda responded

Hello, We appreciate you taking the time to leave us your review! It was a pleasure being able to serve you, and we hope you'll visit us again in the future! Best, The Culver City Mazda Team

August 29, 2020

Everyone was very friendly! The communication throughout the service was great, and they gave tons of helpful updates via text. The Lyft service to/from the dealership is really nice as well. More

by ADELA.AS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Aug 31, 2020 -

Culver City Mazda responded

Hello Adela, Thank you so much for choosing Culver City Mazda to assist you with your service appointment! We're happy to hear it was a pleasant experience for you, and we look forward to working with you again! Best, The Culver City Mazda Team

August 28, 2020

Took my car in for a third party warranty repair. George was very helpful getting the service approved quickly and getting my car back to me same day. More

by MPOREMBIAK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Mejia
Aug 31, 2020 -

Culver City Mazda responded

Hello, Thank you so much for your rating and review! We're happy to hear George helped to make your service appointment go so smoothly. We hope you're enjoying your Mazda, and we look forward to working with you again, soon! Best, The Culver City Mazda Team

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