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Culver City Mazda - Service Center

Culver City, CA

4.8
1,943 Reviews

1,943 Reviews of Culver City Mazda - Service Center

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August 07, 2020

Love this dealership and their customer service. They are very professional. Everyone had on a mask which was a plus for me die to everything that is going on. Awesome dealership More

by YNVME89
Recommend Dealer
Yes
Employees Worked With
David Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gladis Belloso, Amy Felix, Alex Flores, George Mejia, Steven Ruiz
Aug 07, 2020 -

Culver City Mazda responded

Hello, Thank you so much for the awesome review! We're so glad to hear about your experience, and we hope you'll visit us again, soon! All the Best, The Culver City Mazda Team

August 07, 2020

My family is on a road trip from Seattle and wanted to get a maintenance check in the two days we were in LA. Took me in right away and the staff was great. So polite and expeditious. Pricing was perfect More

by GEORGE.VALAVANIS
Recommend Dealer
Yes
Employees Worked With
David Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Felix, Steven Ruiz
Aug 07, 2020 -

Culver City Mazda responded

Hello George, What a great review! We really appreciate you taking the time to leave us your feedback and the great rating! We're more than happy to serve you, we hope you're enjoying your Mazda! Until next time, The Culver City Mazda Team

August 06, 2020

The lift rite was good option for me waiting in there for two hours. Very professional even the guy that greets you when you drive in. More

by evermisaelperez
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Aug 06, 2020 -

Culver City Mazda responded

Hello, Thank you so much for your kind words and the awesome rating! We really appreciate you taking the time to leave us your feedback, and we look forward to working with you again! All the Best, The Culver City Mazda Team

August 06, 2020

Transmission Steve is the best. I really appreciate all of his help during this transition to Los Angeles. I look forward to doing more business with him. More

by ngeorgeton
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Aug 07, 2020 -

Culver City Mazda responded

Hello, We're so glad Steve was able to help you during your visit with us, We look forward to working with you again, soon! We appreciate the kind review! Best, The Culver City Mazda Team

August 05, 2020

a great service visit. it was my 1st time there because my previous dealer, santa monica mazda, had closed. amy handled all my questions and concerns. she couldn't have been More

by ELVISMITCHELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Aug 06, 2020 -

Culver City Mazda responded

Hello Elvis, We're so happy to hear Amy was so helpful during your visit with us, and that you enjoyed your experience! We hope you'll visit us again, soon! Best, The Culver City Mazda Team

August 04, 2020

Polite, patient, professional service person that was thorough and answers all questions in a patient manner. Explanations were clear. Instruction of process clear. Everything went smoothly. More

by EMSONNY33
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Aug 04, 2020 -

Culver City Mazda responded

Hello, We'really appreciate you taking the time to leave us such a great review for your service experience with us! We look forward to working with you again, soon! All the Best, The Culver City Mazda Team

August 03, 2020

This was my first visit and all was done quickly and This was my first visit and all was done quickly and efficiently. Thanks to George. The Lyft home and car wash were much Appreciated. However this More

by MENDESMISC
Recommend Dealer
Yes
Employees Worked With
George Mejia
Aug 04, 2020 -

Culver City Mazda responded

Hello, We're happy to hear your service appointment went so smoothly, and we appreciate your feedback! We look forward to serving you again! Best, The Culver City Mazda Team

August 03, 2020

I was lied to You all are nice enough, but a few weeks ago, I was emailed a $50 gift card by them that stated it was good to use for any service until Aug 1st. I c More

by CHAWKINS.CAH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Alex Flores
Sep 29, 2020 -

Culver City Mazda responded

Hello, We're very sorry to see the low rating and to hear about your experience. We would appreciate the opportunity to speak with you regarding your visit and to better understand how we can do better. Please reach out to us at your earliest convenience to further discuss. We look forward to speaking with you.

August 02, 2020

One of the better dealerships I've experienced Friendly, not pushy, service team is good as well as sales. Feels like a family run business. Amy is a great face for the service team. I'd recommend More

by JOSHUAEKOFFMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Aug 03, 2020 -

Culver City Mazda responded

Hello Joshua, Wow, thanks so much for the wonderful review! We're so glad you enjoyed your visit with us, and we look forward to serving you again, soon! Please don't hesitate to reach out if there's anything else we can do for you! Until next time The Culver City Mazda Team

August 01, 2020

Awesome customer service Steve was great! My car was ready when expected, it was washed and all work was done. Really nice experience and will definitely come back, More

by gg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Aug 03, 2020 -

Culver City Mazda responded

Hello, What a great review! We appreciate you taking the time to leave us your feedback, and an awesome rating! We'll be sure to let Steve know he's doing an excellent job! We look forward to your next visit with us! All the Best, The Culver City Mazda Team

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