1,943 Reviews of Culver City Mazda - Service Center
Love this dealership and their customer service. They are very professional. Everyone had on a mask which was a plus for me die to everything that is going on. Awesome dealership very professional. Everyone had on a mask which was a plus for me die to everything that is going on. Awesome dealership More
My family is on a road trip from Seattle and wanted to get a maintenance check in the two days we were in LA. Took me in right away and the staff was great. So polite and expeditious. Pricing was perfect get a maintenance check in the two days we were in LA. Took me in right away and the staff was great. So polite and expeditious. Pricing was perfect too. Thanks everyone! More
Transmission Steve is the best. I really appreciate all of his help during this transition to Los Angeles. I look forward to doing more business with him. Steve is the best. I really appreciate all of his help during this transition to Los Angeles. I look forward to doing more business with him. More
a great service visit. it was my 1st time there because my previous dealer, santa monica mazda, had closed. amy handled all my questions and concerns. she couldn't have been it was my 1st time there because my previous dealer, santa monica mazda, had closed. amy handled all my questions and concerns. she couldn't have been more courteous and professional. thank you! More
Polite, patient, professional service person that was thorough and answers all questions in a patient manner. Explanations were clear. Instruction of process clear. Everything went smoothly. thorough and answers all questions in a patient manner. Explanations were clear. Instruction of process clear. Everything went smoothly. More
This was my first visit and all was done quickly and This was my first visit and all was done quickly and efficiently. Thanks to George. The Lyft home and car wash were much Appreciated. However this This was my first visit and all was done quickly and efficiently. Thanks to George. The Lyft home and car wash were much Appreciated. However this app requiring a 25 word comment is annoying and not enhancing my enjoyment. More
I was lied to You all are nice enough, but a few weeks ago, I was emailed a $50 gift card by them that stated it was good to use for any service until Aug 1st. I c You all are nice enough, but a few weeks ago, I was emailed a $50 gift card by them that stated it was good to use for any service until Aug 1st. I called and received a $40 quote for a tire rotation. When I arrived they quoted me $40 for the tire rotation. At the end, I showed them the gift card I was emailed and he says, "Oh that was sent out by mistake, let me check with my manager." He then comes back and tells me they will honor the gift card they sent me (no xxxx!), but that the $40 was a "special price" and the actual price for the tire rotation is $70. I ask him to explain why I would have to pay more than was originally quoted and he starts going on about labor and clicking on a calculator, missing the point entirely. In the interest of preserving my time and avoiding in-person drama, I pay the $20 and leave. This is a realllly shady way to deal with your customers and the company and manager should absolutely be ashamed of themselves. I will never bring my car back here. More
One of the better dealerships I've experienced Friendly, not pushy, service team is good as well as sales. Feels like a family run business. Amy is a great face for the service team. I'd recommend Friendly, not pushy, service team is good as well as sales. Feels like a family run business. Amy is a great face for the service team. I'd recommend sales or service from Culver City Mazda. More
Awesome customer service Steve was great! My car was ready when expected, it was washed and all work was done. Really nice experience and will definitely come back, Steve was great! My car was ready when expected, it was washed and all work was done. Really nice experience and will definitely come back, More