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Culver City Mazda - Service Center

Culver City, CA

4.8
1,925 Reviews

1,925 Reviews of Culver City Mazda - Service Center

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July 08, 2020

Same Day Turnaround! I finally took my 2014 Mazda6 in to check on a few recalls. I had an appointment at 1PM and the car was ready later that afternoon with a thorough ins More

by jgmiller55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Jul 08, 2020 -

Culver City Mazda responded

Hello, Thank you so much for the great review! We're always happy to help! We look forward to working with you, again! Best, The Culver City Mazda Team

July 07, 2020

Great service experience! Amy Felix is a committed customer service and provided a positive experience. During our Covid times, she took proper safety measures and assured me t More

by JASONDODGE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Jul 08, 2020 -

Culver City Mazda responded

Hello Jason, We're so glad your service experience went seamlessly! We appreciate you taking the time to leave us such a great review, and we'll be sure to pass along your kind words for Amy! We hope you're enjoying your CX-5! Best, The Culver City Mazda Team

July 07, 2020

Love the Mazda service department! They are always very friendly professional and thorough..and I’m very happy about the new spotless car wash included with your service ! More

by TAMIE.SMITH
Recommend Dealer
Yes
Employees Worked With
Amy Felix, George Mejia, Steven Ruiz
Jul 08, 2020 -

Culver City Mazda responded

Hello Tamie, We appreciate your feedback, and we're so glad to hear your experience with our service department went so well! We hope you're enjoying your Mazda, and we look forward to working with you again! Best, The Culver City Mazda Team

July 07, 2020

Service completed with encouragement from Mazda manufacturing with replacement parts, rear shocks. Original Mazda parts failed (also rear shocks replacement) within one year of replacement by a de More

by IKAN_NING
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Jul 07, 2020 -

Culver City Mazda responded

Hello, We appreciate your feedback, as it always helps us to serve you better. We hope you're enjoying your vehicle and we're glad to hear your service experience with us was a positive one. We look forward to working with you again! Best, The Culver City Mazda Team

July 06, 2020

Very friendly and nice people, very professional, it was a recall service but they checked everything else providing all the details that what I needed and also provided transportation! More

by WALTONPIEDRASANTA
Recommend Dealer
Yes
Employees Worked With
Ammy, Amy Felix
Jul 06, 2020 -

Culver City Mazda responded

Hello Walton, Thank you so much for taking the time to leave us a wonderful rating and review! We're happy to hear your service experience was a good one! We hope you're enjoying your vehicle! Best, The Culver City Mazda Team

July 06, 2020

Very friendly, professional, and helpful service. The waiting area was nice, open and well stocked. I felt safe while staying in there waiting area. There was also an offer of a ride to a Destiination of More

by AMBOENCISO3
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Jul 07, 2020 -

Culver City Mazda responded

Hello, We love to see a great review! Thanks so much for taking the time to leave us a great rating and provide your feedback. We're happy to hear your service experience was a good one! We look forward to working with you again! Best, The Culver City Mazda Team

July 04, 2020

Great experience Sent car in for servicing and it was done very quickly. Painless experience and they arranged for a rideshare for me to take me to the gym. I just More

by AEG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Mejia
Jul 06, 2020 -

Culver City Mazda responded

Hello, Thank you so much for taking the time to leave us your feedback! We're glad to hear your service experience went well and will be sure to do better next time! We look forward to working with you again! Best, The Culver City Mazda Team

July 04, 2020

Great experience, everyone was kind and helpful..Felt safe with all there safety precautions. . First time and from now on will only go there . TY More

by BRANDIEHARDY
Recommend Dealer
Yes
Employees Worked With
Tracy Castillo, Amy Felix
Jul 06, 2020 -

Culver City Mazda responded

Hello Brandie, What a wonderful review! We appreciate your kind review and we're thrilled to hear you had a positive experience with our team! We look forward to working with you again, soon! Best, The Culver City Mazda Team

July 03, 2020

All worked out well. People were friendly and the car now rides very well. We would of course come back to you guys and recommend you. More

by bvinokour
Recommend Dealer
Yes
Employees Worked With
George Mejia
Jul 06, 2020 -

Culver City Mazda responded

Hello, We love to see a five-star rating! Thank you very much for taking the time to leave us a great rating and review! We hope you're enjoying your Mazda! The Culver City Mazda Team

July 03, 2020

A+ Service Team Pro: The team at CC Mazda are always so nice and helpful. I worked with Amy this time around, she couldn't have been more lovely. Con: The wait time More

by JOSLINCOON
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Jul 06, 2020 -

Culver City Mazda responded

Hello Joslin, Thank you so much for the awesome review of our service team! We appreciate your feedback so that we can do even better next time. We look forward to working with you again, soon! Best, The Culver City Mazda Team

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