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Culver City Mazda - Service Center

Culver City, CA

4.8
1,911 Reviews

1,911 Reviews of Culver City Mazda - Service Center

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June 30, 2020

Professional and Fast Not only is the service done nice and fast, but the staffs are also really friendly. I highly recommend Charlie, who is really patient and professiona More

by LISA.LILING.YEH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Lagua
Jul 01, 2020 -

Culver City Mazda responded

Hello Lisa, What a wonderful review! We appreciate the kind words for Charlie, and we'll be sure to pass them along. Thank you for choosing Culver City Mazda! We look forward to working with you again, soon! Best, The Culver City Mazda Team

June 30, 2020

Great work that is done quickly and with friendly staff. I rather drive to Culver City then my closest dealer because of their great work. More

by SNIFFLESGALORE
Recommend Dealer
Yes
Employees Worked With
David Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Felix, George Mejia
Jul 01, 2020 -

Culver City Mazda responded

Hello, What a wonderful review! We appreciate the kind words for our team, and your continued business with us! We look forward to working with you again, soon! Best, The Culver City Mazda Team

June 29, 2020

My experience was great. Steven was very helpful and had great communication from start to finish. Steven Explained how much everything was going to be and showed me a video of my inspection and he had me i More

by anthonyrincon31
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Jun 29, 2020 -

Culver City Mazda responded

Hello Anthony, We're delighted to hear about your positive experience with Steve and our service department! Thank you so much for taking the time to leave us a great review, We look forward to working with you again, soon! Best, The Culver City Mazda Team

June 29, 2020

Maintenance I came in for my 15k mile maintenance. It was a very seamless process. I was able to get a lyft to my home and back to the dealership when my car was More

by megan.mets
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Jun 29, 2020 -

Culver City Mazda responded

Hello Megan, Thank you so much for your positive review of our service department! We're so glad to hear the process went seamlessly. We look forward to working with you again, soon! Best, The Culver City Mazda Team

June 28, 2020

I bought my certified pre-owned car there 5 years ago and they have always taken really great care of me and my Mazda 3! More

by SONNYMAYOMUSIC
Recommend Dealer
Yes
Employees Worked With
Michael Khashayer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Felix
Jun 29, 2020 -

Culver City Mazda responded

Hello Sonny, Thank you so much for the awesome review! We hope you're enjoying your Mazda 3, and we look forward to working with you again, soon! Best, The Culver City Mazda Team

June 27, 2020

Everything was very professional I was kept informed the whole time of the progress of the work being done to my vehicle. This being my first visit most impressed. More

by sassoon2
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Jun 29, 2020 -

Culver City Mazda responded

Hello, We appreciate your taking the time to leave a great review! We're pleased to have been able to help you with your vehicle service, and we look forward to working with you again, soon! Best, The Culver City Mazda Team

June 27, 2020

Great customer service I've been to a couple of other Mazda dealerships in the LA area for service but this has been the best of three. Everyone was really friendly and effi More

by sylvia.l.hardy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve at Culver City Mazda, Steven Ruiz
Jun 29, 2020 -

Culver City Mazda responded

Hello Sylvia, We're thrilled to hear about your experience with us and thank you for your business! We appreciate the great rating and review, and we look forward to working with you again, soon! Best, The Culver City Mazda Team

June 27, 2020

Prompt, excellent service. Provided ride to my home during service and back to dealership after completion. Everyone was very courteous and accommodating. Social distancing practiced comfortably. I re More

by SIMPSONEMAIL99
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Jun 29, 2020 -

Culver City Mazda responded

Hello, We're so glad to hear about your positive experience with our service department! Thank you for your wonderful review, we look forward to working with you again, soon! Best, The Culver City Mazda Team

June 27, 2020

No appointment needed, same day service, warm welcome, quick support, cheap charges, quality of service, clear information, respect of customer expectations. Nothing to say. Awesome ! More

by Ozcar
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Jun 29, 2020 -

Culver City Mazda responded

Hello Ozcar, Thank you fo much for taking the time to leave us your awesome feedback! We appreciate the great rating! We look forward to working with you again, soon! Best, The Culver City Mazda Team

June 27, 2020

It was Meh During COVID-19 customer service should be a huge focus. I didn't feel like that was the case this visit. I also was not happy with the wait time. The More

by PROPHLOGIC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I dont remember
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