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Culver City Mazda - Service Center

Culver City, CA

4.8
1,927 Reviews

1,927 Reviews of Culver City Mazda - Service Center

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July 03, 2020

All worked out well. People were friendly and the car now rides very well. We would of course come back to you guys and recommend you. More

by bvinokour
Recommend Dealer
Yes
Employees Worked With
George Mejia
Jul 06, 2020 -

Culver City Mazda responded

Hello, We love to see a five-star rating! Thank you very much for taking the time to leave us a great rating and review! We hope you're enjoying your Mazda! The Culver City Mazda Team

July 03, 2020

A+ Service Team Pro: The team at CC Mazda are always so nice and helpful. I worked with Amy this time around, she couldn't have been more lovely. Con: The wait time More

by JOSLINCOON
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Jul 06, 2020 -

Culver City Mazda responded

Hello Joslin, Thank you so much for the awesome review of our service team! We appreciate your feedback so that we can do even better next time. We look forward to working with you again, soon! Best, The Culver City Mazda Team

July 03, 2020

Great people I love this dealership because of the people. I do lease my car - and therefore like taking it to the dealer for service - but everyone there that I More

by SGR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Jul 06, 2020 -

Culver City Mazda responded

Hello, We're so happy to see your wonderful review! We appreciate the kind words from a loyal customer, and look forward to working with you again, soon! Best, The Culver City Mazda Team

July 02, 2020

Promised the service would take approximately 2 hours and that's exactly what it took. Fast and efficient. George was very helpful in setting up an appointment for next week for warranty work. Her is reservi More

by EWALD
Recommend Dealer
Yes
Employees Worked With
George
Jul 06, 2020 -

Culver City Mazda responded

Hello, We're thrilled to hear about your positive experience working with our service team! W appreciate the kind words for George, and thank you for taking the time to leave us a great review! We hope to work with you again, soon! Best, The Culver City Mazda Team

July 01, 2020

The service was great and the manager Amy was amazing. The reason it’s not a 5. I got the message my car was ready for pick up and arrived an hour later in lunch. It was not ready And had not been washe More

by AMILCAREK
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Jul 02, 2020 -

Culver City Mazda responded

Hello, We're so glad you had a great experience with our service department! We appreciate you taking the time to leave your feedback so that we know how we can do better next time. We look forward to working with you again, soon! Best, The Culver City Mazda Team

July 01, 2020

Great Service I just moved to Culver City so this was my first time at Culver City Mazda. Everyone was very helpful, friendly and answered my questions. More

by BWederbrook
Recommend Dealer
Yes
Employees Worked With
David Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Felix
Jul 02, 2020 -

Culver City Mazda responded

Hello, Thank you for the awesome review and five-star rating! We're so glad to hear you had a great experience with our team, and we look forward to working with you again, soon! Best, The Culver City Mazda Team

July 01, 2020

Professional and Fast Not only is the service done nice and fast, but the staffs are also really friendly. I highly recommend Charlie, who is really patient and professiona More

by LISA.LILING.YEH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Lagua
Jul 01, 2020 -

Culver City Mazda responded

Hello Lisa, What a wonderful review! We appreciate the kind words for Charlie, and we'll be sure to pass them along. Thank you for choosing Culver City Mazda! We look forward to working with you again, soon! Best, The Culver City Mazda Team

June 30, 2020

Great work that is done quickly and with friendly staff. I rather drive to Culver City then my closest dealer because of their great work. More

by SNIFFLESGALORE
Recommend Dealer
Yes
Employees Worked With
David Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Felix, George Mejia
Jul 01, 2020 -

Culver City Mazda responded

Hello, What a wonderful review! We appreciate the kind words for our team, and your continued business with us! We look forward to working with you again, soon! Best, The Culver City Mazda Team

June 29, 2020

Maintenance I came in for my 15k mile maintenance. It was a very seamless process. I was able to get a lyft to my home and back to the dealership when my car was More

by megan.mets
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Jun 29, 2020 -

Culver City Mazda responded

Hello Megan, Thank you so much for your positive review of our service department! We're so glad to hear the process went seamlessly. We look forward to working with you again, soon! Best, The Culver City Mazda Team

June 29, 2020

My experience was great. Steven was very helpful and had great communication from start to finish. Steven Explained how much everything was going to be and showed me a video of my inspection and he had me i More

by anthonyrincon31
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Jun 29, 2020 -

Culver City Mazda responded

Hello Anthony, We're delighted to hear about your positive experience with Steve and our service department! Thank you so much for taking the time to leave us a great review, We look forward to working with you again, soon! Best, The Culver City Mazda Team

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