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Culver City Mazda - Service Center

Culver City, CA

4.8
1,913 Reviews

1,913 Reviews of Culver City Mazda - Service Center

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May 25, 2020

Great customer service and work! I've been coming to Culver City Mazda since I bought my Mazda in 2019. Every time I go, the representatives are so helpful! Taking my car to the sho More

by Taylor H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
May 26, 2020 -

Culver City Mazda responded

Hello Taylor, Thank you for taking the time to leave such a great rating for your service experience, and for your kind words for Steve! We are happy to hear you received great customer care. We appreciate the kind review and look forward to working with you again! Best, The Culver City Mazda Team

May 25, 2020

Prepared Very well organized and prepared for all questions and situations. The short wait was pleasant and the Lyft ride was timely. Nothing else to say. More

by ELLIOTB603
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
May 26, 2020 -

Culver City Mazda responded

Hello Elliot, Thank you for taking the time to leave a great rating and review! We're happy to hear your experience with us was pleasant and efficient. We appreciate the kind review and look forward to working with you again! Best, The Culver City Mazda Team

May 23, 2020

excellent amazing service, I will go again for now on. Service was great and customer service is awesome. keep doing this your customer, so happy to go there More

by morlando8269
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
May 26, 2020 -

Culver City Mazda responded

Hello, Thank you for taking the time to leave a great rating for your service experience! We are happy to hear you received great customer care. We appreciate the kind review and look forward to working with you again! Best, The Culver City Mazda Team

May 22, 2020

Great service from Amy! She was a clear communicator, transparent about pricing and did extra things for us like replace our license plate. She was awesome. More

by MPROKUPETS
Recommend Dealer
Yes
Employees Worked With
Amy Felix
May 26, 2020 -

Culver City Mazda responded

Hello, Thank you for taking the time to leave a great rating and your kind words for Amy! We are happy to hear you received great customer care. We appreciate the kind review and look forward to working with you again! Best, The Culver City Mazda Team

May 22, 2020

Great experience. Amy Felix was great! She has great customer service, is friendly, and completed the service within the time estimate. I will definitely be going back for service and maybe next purcha More

by Happy
Recommend Dealer
Yes
Employees Worked With
Amy Felix
May 26, 2020 -

Culver City Mazda responded

Hello, Thank you for taking the time to leave a great rating and your kind words for Amy! We are happy to hear you received great customer care. We appreciate the kind review and look forward to working with you again! Best, The Culver City Mazda Team

May 22, 2020

Great Experience! Steve was very helpful- the dealership was busy but he was very friendly and still took the time to explain the service needed on my vehicle clearly. More

by ALLIM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
May 26, 2020 -

Culver City Mazda responded

Hello, Thank you so much for taking the time to leave a great rating and your kind words for Steve! We are happy to hear you received great customer service. We appreciate the kind review and look forward to working with you again! Best, The Culver City Mazda Team

May 22, 2020

Great service and staff! I had a great experience bringing my CX-5 to the dealership. The service manager worked with me to provide creative solutions working with both my war More

by Chad.reininger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
May 26, 2020 -

Culver City Mazda responded

Hello Chad, Thank you for taking the time to leave a great rating and review! We are happy to hear you received great customer care. We appreciate the kind review for our service team and look forward to working with you again! Best, The Culver City Mazda Team

May 21, 2020

Thank you Amy! Amy was very sweet and competent. She went above and beyond to help me and I'm very appreciative of everything she did for me! More

by Rashi B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
none
May 21, 2020 -

Culver City Mazda responded

Hello Rashi, Thank you for taking the time to leave a great rating and your kind words for Amy! We are happy to hear you received great customer care. We appreciate the kind review and look forward to working with you again! Best, The Culver City Mazda Team

May 21, 2020

Service on my vehicle was great customer service was okay. The lady that gave me my rental car was the only person with a great attitude. Everyone else just looked like they didn't like their jobs or ev More

by ESTRADASE0511
Recommend Dealer
No
Employees Worked With
Gladis Belloso
May 21, 2020 -

Culver City Mazda responded

Hello, We appreciate you taking the time to leave us your feedback on your experience with us. We apologize that your experience wasn't up to our usual standard, as we always strive to offer the best customer service. Please don't hesitate to reach out to us if there is anything we can do to make it right. Thank you, The Culver City Mazda Team

May 20, 2020

Amy was very helpful and knowledgeable. She provided all the info I needed to make informed decisions and was attentive to my needs. Great experience! More

by VPATE22
Recommend Dealer
Yes
Employees Worked With
Amy Felix
May 21, 2020 -

Culver City Mazda responded

Hello, Thank you for taking the time to leave a great rating and leave your kind words for Amy! We'll be sure to pass them along. We look forward to working with you again! Best, The Culver City Mazda Team

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