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1,949 Reviews of Culver City Mazda - Service Center
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June 29, 2020
My experience was great. Steven was very helpful and had great communication from start to finish. Steven Explained how much everything was going to be and showed me a video of my inspection and he had me i great communication from start to finish. Steven Explained how much everything was going to be and showed me a video of my inspection and he had me in and out very fast More
by anthonyrincon31
Verified CustomerEmployees Worked With
Steven Ruiz
June 29, 2020
Maintenance I came in for my 15k mile maintenance. It was a very seamless process. I was able to get a lyft to my home and back to the dealership when my car was I came in for my 15k mile maintenance. It was a very seamless process. I was able to get a lyft to my home and back to the dealership when my car was ready. The car looked amazing and has been running great since! More
by megan.mets
Employees Worked With
Steven Ruiz
June 28, 2020
I bought my certified pre-owned car there 5 years ago and they have always taken really great care of me and my Mazda 3! they have always taken really great care of me and my Mazda 3! More
by SONNYMAYOMUSIC
June 27, 2020
Everything was very professional I was kept informed the whole time of the progress of the work being done to my vehicle. This being my first visit most impressed. whole time of the progress of the work being done to my vehicle. This being my first visit most impressed. More
by sassoon2
Employees Worked With
Steven Ruiz
June 27, 2020
Great customer service I've been to a couple of other Mazda dealerships in the LA area for service but this has been the best of three. Everyone was really friendly and effi I've been to a couple of other Mazda dealerships in the LA area for service but this has been the best of three. Everyone was really friendly and efficient. Thanks! More
by sylvia.l.hardy
Employees Worked With
Steve at Culver City Mazda, Steven Ruiz
June 27, 2020
It was Meh During COVID-19 customer service should be a huge focus. I didn't feel like that was the case this visit. I also was not happy with the wait time. The During COVID-19 customer service should be a huge focus. I didn't feel like that was the case this visit. I also was not happy with the wait time. The car wash was sloppy and pushed the dirt around while leaving it dripping wet when I received the vehicle. More
by PROPHLOGIC
Employees Worked With
I dont remember
June 27, 2020
No appointment needed, same day service, warm welcome, quick support, cheap charges, quality of service, clear information, respect of customer expectations. Nothing to say. Awesome ! quick support, cheap charges, quality of service, clear information, respect of customer expectations. Nothing to say. Awesome ! More
by Ozcar
Employees Worked With
Amy Felix
June 27, 2020
Prompt, excellent service. Provided ride to my home during service and back to dealership after completion. Everyone was very courteous and accommodating. Social distancing practiced comfortably. I re during service and back to dealership after completion. Everyone was very courteous and accommodating. Social distancing practiced comfortably. I recieved many smiles. More
by SIMPSONEMAIL99
Employees Worked With
Amy Felix
June 20, 2020
Excellent service during difficult times Thank you for taking care of my car! Everything seems good, great service and got my car back to me in the same day. Then, a few days later I got a Thank you for taking care of my car! Everything seems good, great service and got my car back to me in the same day. Then, a few days later I got a call that they had overcharged me, and were refunding me that amount. Thank you! More
by javier423
Employees Worked With
Steven Ruiz
June 19, 2020
When I called to make sure what would be included in my service, I was told the wrong information. However. Steve was very accommodating and helpful! The service was prompt and pick up was easy. service, I was told the wrong information. However. Steve was very accommodating and helpful! The service was prompt and pick up was easy. More
by KNAKAGAWA1027
Employees Worked With
Steven Ruiz
