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Culver City Mazda - Service Center

Culver City, CA

4.8
1,926 Reviews

1,926 Reviews of Culver City Mazda - Service Center

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May 21, 2020

Thank you Amy! Amy was very sweet and competent. She went above and beyond to help me and I'm very appreciative of everything she did for me! More

by Rashi B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
none
May 21, 2020 -

Culver City Mazda responded

Hello Rashi, Thank you for taking the time to leave a great rating and your kind words for Amy! We are happy to hear you received great customer care. We appreciate the kind review and look forward to working with you again! Best, The Culver City Mazda Team

May 21, 2020

Service on my vehicle was great customer service was okay. The lady that gave me my rental car was the only person with a great attitude. Everyone else just looked like they didn't like their jobs or ev More

by ESTRADASE0511
Recommend Dealer
No
Employees Worked With
Gladis Belloso
May 21, 2020 -

Culver City Mazda responded

Hello, We appreciate you taking the time to leave us your feedback on your experience with us. We apologize that your experience wasn't up to our usual standard, as we always strive to offer the best customer service. Please don't hesitate to reach out to us if there is anything we can do to make it right. Thank you, The Culver City Mazda Team

May 20, 2020

Great experience This is my second time bringing in my CX5 here and I am always please by the courteousness of the staff, the service times and the Lyft rides back and More

by dario f.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
May 21, 2020 -

Culver City Mazda responded

Hello Dario, Thank you for taking the time to leave a great rating and review for your experience with our service staff! We are happy to hear you received great customer care and had a seamless service experience. We appreciate the kind review and hope you're enjoying your CX-5! Best, The Culver City Mazda Team

May 20, 2020

Routine Car Service Great service as always. They saw me right away, told me exactly what they'd do and how long it would take, and even gave me a complimentary Lyft back More

by Warren
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
May 21, 2020 -

Culver City Mazda responded

Hello Warren, Thank you for taking the time to leave a great rating and review for your experience with our service staff! We are happy to hear you received great customer care and had a seamless service experience. We appreciate the kind review and look forward to working with you again! Best, The Culver City Mazda Team

May 20, 2020

I had a great experience here. Steve helped me with everything I needed and explained everything in detail. My car’s running great! And the complimentary rinse was nice too! More

by evangcowles
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
May 21, 2020 -

Culver City Mazda responded

Hello Evan, Thank you for taking the time to leave a great rating and review for your experience with our service staff! We are happy to hear you received great customer care and had a seamless service experience with Steven. We appreciate the kind review and look forward to working with you again! Best, The Culver City Mazda Team

May 20, 2020

Everything was great. Checking in process was fast. Service took less time then estimated- which is great. Car was washed, which is cool. No complaints. More

by nokors
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
May 20, 2020 -

Culver City Mazda responded

Hello, Thank you for taking the time to leave a great rating and review for your experience with our service staff! We are happy to hear you received great customer care and had a seamless service experience. We appreciate the kind review and look forward to working with you again! Best, The Culver City Mazda Team

May 20, 2020

Amy was very helpful and knowledgeable. She provided all the info I needed to make informed decisions and was attentive to my needs. Great experience! More

by VPATE22
Recommend Dealer
Yes
Employees Worked With
Amy Felix
May 21, 2020 -

Culver City Mazda responded

Hello, Thank you for taking the time to leave a great rating and leave your kind words for Amy! We'll be sure to pass them along. We look forward to working with you again! Best, The Culver City Mazda Team

May 19, 2020

First time here and my whole experience was great. The dealership adhered to safety protocols for covid. George made the process of checking in and out seamless and friendly. He also followed up the next More

by ajamoorad
Recommend Dealer
Yes
Employees Worked With
George Mejia
May 20, 2020 -

Culver City Mazda responded

Hello, Thank you for taking the time to leave a great rating and review for your first experience with us! We're grateful for your kind words for George, and will be sure to pass them along. We are happy to hear you received great customer care. We appreciate the kind review and look forward to working with you again! Best, The Culver City Mazda Team

May 19, 2020

Quick service take in. Looked at all my concerns and replaced needed parts within 24 hours, even parts not covered by TSB I brought in, still was changed out under warranty, no hassle. More

by BOB.DUIJN
Recommend Dealer
Yes
Employees Worked With
Amy Felix
May 20, 2020 -

Culver City Mazda responded

Hello, Thank you for taking the time to leave a great rating and review for your experience with our service staff! We appreciate the kind review and look forward to working with you again! Best, The Culver City Mazda Team

May 19, 2020

Speedy and Good Service I went in for an oil change, and I received exactly that with no drama or fuss. The service was good and quick, and I received a complementary ridesha More

by Geno
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
May 20, 2020 -

Culver City Mazda responded

Hello, Thank you for taking the time to leave a great rating and review for your experience with our service staff! We are happy to hear you received great customer care. We appreciate the kind review and look forward to working with you again! Best, The Culver City Mazda Team

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