Culver City Mazda - Service Center

I called an got an appointment. The staff were all helpful. My car was fixed on time. I got my car clean. No time wasted helpful. My car was fixed on time. I got my car clean. No time wasted More

Great Service I have had my SUV for 6 years, I did not purchase it here but was not happy with the service dept at the other dealership.I decided to give Culver Ci I have had my SUV for 6 years, I did not purchase it here but was not happy with the service dept at the other dealership.I decided to give Culver City Mazda a try. Steve has been great, the customer service goes above what I expected.George has also helped me numerous times. These guys make it a pleasant experience I look forward to it instead of dreading it. My car is always ready when promised and it"s washed and clean. I would consider buying another Mazda, partially because service is a pleasant experience. More

This car dealership is great and very considerate. Amy helped me today and she was extremely friendly and helpful. A welcoming environment to buy a car in or have one serviced in. helped me today and she was extremely friendly and helpful. A welcoming environment to buy a car in or have one serviced in. More

Amy was an awesome employee she gave great customer service. Your company is fortunate to have a person as her on your team. She knows what she is doing and gives direct information. service. Your company is fortunate to have a person as her on your team. She knows what she is doing and gives direct information. More

Steve was very courteous and easy to communicate with. The service performed seems to have had an immediate benefit to my vehicle's performance. And the overall cost felt commensurate with independent mec The service performed seems to have had an immediate benefit to my vehicle's performance. And the overall cost felt commensurate with independent mechanics, which was nice since I typically expect dealerships to upcharge significantly. More

Excellent service thank you!Everyone was professional Excellent service thank you! Everyone was professional and efficient. Service was expected for 2 days but completed the same day, which was a pleasa Excellent service thank you! Everyone was professional and efficient. Service was expected for 2 days but completed the same day, which was a pleasant surprise. More

Great service Prompt communication and fast service. Cleaned my car as best they could despite not being asked to do so. Tons of hand sanitizer and clean environmen Prompt communication and fast service. Cleaned my car as best they could despite not being asked to do so. Tons of hand sanitizer and clean environment through Covid. More

Steve is always the best, and so helpful! Happy to see Steve is always the best, and so helpful! Happy to see they are establishing measures against Covid 19. Very impressed with the level of customer se Steve is always the best, and so helpful! Happy to see they are establishing measures against Covid 19. Very impressed with the level of customer service! More

Roman and Amy were awesome! My customer experience at Culver City Mazda was excellent! I commenced my contact with the service center by calling to inquire about whether the cen My customer experience at Culver City Mazda was excellent! I commenced my contact with the service center by calling to inquire about whether the center was open and functional during the Covid-19 crisis. My call was answered by Roman who was helpful, informative, and reassuring. Roman even offered his cell number in case I had additional questions. Great guy! When I arrived at the service center the next day, Roman directed me to Amy who skillfully processed my Mazda 3 (which needed a new AC compressor), and secured a wonderful loaner vehicle for me (Roman also came and introduced himself in person when I received my loaner vehicle. Great guy!) Amy was cordial, efficient, and focused on results throughout the whole repair process. She provided me with updates on the progress of the repair via phone and text message which was wonderful. Once the repair was done a few days later, Amy let know and was equally delightful during the return of the loaner, and processing my payment for the repair. Amy is a great asset to the operation, and between her and Roman, I had an excellent customer service experience! I will definitely recommend Culver City Mazda to my friends and family without hesitation. I will also return to Culver City Mazda for all my ongoing Mazda service and sales needs. Great place to do business with!!! -Doc More

Steve was friendly and professional. He texted me on time and addressed all my concerns. He made sure to apply the first service discount as requested. and addressed all my concerns. He made sure to apply the first service discount as requested. More