Culver City Mazda - Service Center

Roman and Amy were awesome! My customer experience at Culver City Mazda was excellent! I commenced my contact with the service center by calling to inquire about whether the cen My customer experience at Culver City Mazda was excellent! I commenced my contact with the service center by calling to inquire about whether the center was open and functional during the Covid-19 crisis. My call was answered by Roman who was helpful, informative, and reassuring. Roman even offered his cell number in case I had additional questions. Great guy! When I arrived at the service center the next day, Roman directed me to Amy who skillfully processed my Mazda 3 (which needed a new AC compressor), and secured a wonderful loaner vehicle for me (Roman also came and introduced himself in person when I received my loaner vehicle. Great guy!) Amy was cordial, efficient, and focused on results throughout the whole repair process. She provided me with updates on the progress of the repair via phone and text message which was wonderful. Once the repair was done a few days later, Amy let know and was equally delightful during the return of the loaner, and processing my payment for the repair. Amy is a great asset to the operation, and between her and Roman, I had an excellent customer service experience! I will definitely recommend Culver City Mazda to my friends and family without hesitation. I will also return to Culver City Mazda for all my ongoing Mazda service and sales needs. Great place to do business with!!! -Doc More

Steve was friendly and professional. He texted me on time and addressed all my concerns. He made sure to apply the first service discount as requested. and addressed all my concerns. He made sure to apply the first service discount as requested. More

Mazda service Love Steve @ Mazda Service in Culver City. He is always professional, attentive & caring. He informs if anything needs maintenance & offers Lyft se Love Steve @ Mazda Service in Culver City. He is always professional, attentive & caring. He informs if anything needs maintenance & offers Lyft service if needed. Steve wins for the best hair on the lot;) Thank you! More

Fast and efficient Great job with the service, moved quickly and tuned the service to what I was requesting. I didn't go for the upset but the work that was done was don Great job with the service, moved quickly and tuned the service to what I was requesting. I didn't go for the upset but the work that was done was done well. More

Repair Service George Mejia was awesome to work with. He was very thorough, knowledgeable and accommodating. I couldn't have asked for a better experience! Th George Mejia was awesome to work with. He was very thorough, knowledgeable and accommodating. I couldn't have asked for a better experience! Thank you Culver City Mazda! More

Culver City Mazda was very accommodating and Amy did an awesome job of keeping me up to date with the status of my vehicle and setting me up with a rental car. I also really appreciate Mazda sending me a l awesome job of keeping me up to date with the status of my vehicle and setting me up with a rental car. I also really appreciate Mazda sending me a lyft to come pick up a rental car. Thank you for the service!! More

She was awesome! Love someone who Gives great customer service. She was very attentive and helpful. Gave me all the answers I needed right away. Thank you Amy service. She was very attentive and helpful. Gave me all the answers I needed right away. Thank you Amy More

Steve Ruiz, our service representative, kept us informed, provided an early and accurate estimate, and was always courteous and easy to contact. We had an excellent experience. provided an early and accurate estimate, and was always courteous and easy to contact. We had an excellent experience. More

Great first time experience I had gotten my car serviced at SM Mazda but since they closed I went to CC and had a great experience! They were accommodating and easy to work with. I had gotten my car serviced at SM Mazda but since they closed I went to CC and had a great experience! They were accommodating and easy to work with. More

Fast service, convenient location, and friendly people. It was very easy to make an appointment for service and I liked the thorough breakdown of the services performed on my car. The car was also serviced It was very easy to make an appointment for service and I liked the thorough breakdown of the services performed on my car. The car was also serviced in a timely manner and I appreciated the complimentary car wash. More