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Culver City Mazda - Service Center

Culver City, CA

4.8
1,913 Reviews

1,913 Reviews of Culver City Mazda - Service Center

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March 04, 2020

Amy was great . . . best I've experienced Amy was precise and accommodating. I walked (drove) in without an appointment and was able to work in the lounge, eat lunch, and be on my way! G More

by KWICSILVER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Mar 04, 2020 -

Culver City Mazda responded

Hello, We appreciate the kind words of Amy. We are pleased to hear your time with us was precise and accommodating. We look forward to working with you again. Best, The Culver City Mazda Team

March 02, 2020

Culver City Mazda I have to say is the best Mazda dealership I’ve ever been too. Customer service is on point. I would go back defiantly, and refer everyone to go here for great service. More

by frecklefacetina73
Recommend Dealer
Yes
Employees Worked With
David Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gladis Belloso
Mar 03, 2020 -

Culver City Mazda responded

Hello, We appreciate your kind review. We are happy to hear you had a great experience and appreciate all your referrals. If there is anything else we can do, please don't hesitate to reach out. Best, The Culver City Mazda Team

March 02, 2020

Amy was great! She always is and it’s so nice to have that conversation consistency. Her communication style is calm and makes me feel relaxed. More

by LIAM.MAQUINDANG
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Mar 02, 2020 -

Culver City Mazda responded

Hi Liam, Thank you for taking the time to write a great review. We appreciate the kind words of Amy and will pass them on. We look forward to working with you again. Best, The Culver City Mazda Team

March 02, 2020

Always great service and concierge. Was able to book an appt for basic maintenance for same-day within a couple hours and was complete by late afternoon. More

by JENISE.WHITEHEAD
Recommend Dealer
Yes
Employees Worked With
George Mejia
Mar 02, 2020 -

Culver City Mazda responded

Hi Jenise, We appreciate you taking the time to write a great review. We are happy to hear you received great and quick service. We look forward to working with you again. Best, The Culver City Mazda Team

February 28, 2020

Everyone from Steve to reception. Great customer service. Friendly, knowledgeable, helpful. Clean sales area. Water, coffee and donuts and Uber rides are a great touch. Makes it ver convenient. More

by CAROLYNMB111
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Mar 02, 2020 -

Culver City Mazda responded

Hi Carolyn, We are pleased to hear you received great customer service from us. Thank you for taking the time to write a great review, we appreciate your kind words of the team and will let them know to keep up the great work. If there is anything else we can help with, please reach out. Best, The Culver City Mazda Team

February 27, 2020

Great experience at Culver City Mazda. Amy was really nice and very helpful. Very fast service, the car was ready much faster than I expected. More

by GM
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Feb 28, 2020 -

Culver City Mazda responded

Hello, Thank you for taking the time to write a review. We are so pleased to hear you had a great experience with us and that your time in our service department was nice and helpful. We appreciate your review and if we can help with anything else, please reach out. Best, The Culver City Mazda

February 26, 2020

Steve was very friendly and helpful. His team found the issue causing the problem quickly and kept me updated on the status of my car. More

by bvonkuhn
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Feb 26, 2020 -

Culver City Mazda responded

Hello, Thank you for the great review of our service department and Steve. We are pleased to hear you received friendly and helpful service and we look forward to working with you again. Best, The Culver City Mazda Team

February 26, 2020

Very fast service and AMY is really nice and help me a lot, and I love that they have Lyft dropped me off to where I wanted to go while I was waiting for my car to get service More

by PICHAYA.PH
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Feb 28, 2020 -

Culver City Mazda responded

Hello, We appreciate you taking the time to leave a review. We are pleased to hear your service was fast and friendly. Thank you for the kind words of Amy and we look forward to working with you again. Best, The Culver City Mazda Team

February 25, 2020

Amy wasn't only efficient and accommodating when I showed up without an appointment, she had a great attitude & answered all my questions. Car was ready much faster than I expected. YAY! More

by SANDTONES
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Feb 25, 2020 -

Culver City Mazda responded

Hello, We are so pleased to hear you had a great experience in our service department. We appreciate the kind words for Amy and will pass them on. If there is anything else we can do, please reach out. Best, The Culver City Mazda Team

February 24, 2020

He was super attentive and professional. Really appreciated the time and customer service that he provided . I would get my car serviced with Mr. Ruiz again. More

by EDWINROMERO1122
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Feb 24, 2020 -

Culver City Mazda responded

Hi Edwin, We appreciate the great review of Steven and will let him know to keep up the great work. We are pleased to hear your service was attentive and professional and we look forward to working with you again. Best, The Culver City Mazda Team

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