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Culver City Mazda - Service Center

Culver City, CA

4.8
1,948 Reviews

1,948 Reviews of Culver City Mazda - Service Center

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March 20, 2020

easy as always easy, fast, and all the employees are extra professional, even during these crazy times with Covid. There was an issue after picking up, but they qui More

by jm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Felix, Steven Ruiz
Mar 20, 2020 -

Culver City Mazda responded

Hey! Thank you for taking the time to leave us a nice review! We are so happy to know that you had a great experience with us. We are always happy to help! We look forward to seeing you again. Best, The Culver City Mazda Team

March 20, 2020

excellent they were excellent. called and texted to let me know when the car was ready. All were wering gloves and adhering to COVID protocol. polite, responsiv More

by JOYHEALER
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Mar 20, 2020 -

Culver City Mazda responded

Hi! Thank you for taking the time to leave us a great review. Safety for our clients and employees is always our top priority. We look forward to seeing you again! Best, The Culver City Mazda Team

March 20, 2020

Great service! I was completely satisfied with the service that I received. The appointment setter was very accommodating and gracious. Amy, the service advisor, w More

by ViCX-5
Recommend Dealer
Yes
Employees Worked With
Amy Felix, Brenda Jaime
Mar 23, 2020 -

Culver City Mazda responded

Hi! Thank you for taking the time to leave us such a nice review! We are glad to hear that you had a great experience with us. We will make sure to relay the message to Amy so she knows she did a great job! Best, The Culver City Mazda Team

March 17, 2020

Fine amenities and impressively professional service I've not had great experiences with many dealer service departments, but Culver City Mazda's service department is pleasant surprise, offering impecca More

by aaron54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Mar 18, 2020 -

Culver City Mazda responded

Hi, Thank you for taking the time to write such a kind review. We are happy to hear that you had a great experience with us, and are always happy to help. We will make sure to relay the message to our service department to let them know they are doing a great job. We look forward to working with you again! Best, The Culver City Mazda Team

March 17, 2020

Steve was great! Helping to get a great deal service..! The service department always takes care of the services that I need for my vehicle. I always get recommend exactly what I need and reminded me what t More

by jcarrillo163
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Mar 17, 2020 -

Culver City Mazda responded

Hello, Thank you for taking the time to leave such a great review! We appreciate the kind words about our service department and we'll make sure to let Steve know that he's doing an excellent job. We look forward to your next visit. Best, The Culver City Mazda Team

March 13, 2020

Service Visit Fast and professional , I had no appointment but needed help . David was helpful and my problem was fixed very quickly at a reasonable rate. Thank y More

by SKYECAMILLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2020 -

Culver City Mazda responded

Hello, We are thrilled to hear your service visit was fast and professional. We appreciate you taking the time to write a great review and we look forward to working with you again. Best, The Culver City Mazda Team

March 13, 2020

recall While it was frustrating to have to go in a second time for a recall for my new Mazda3, everyone there made it much more pleasant. More

by YGALENA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Gladis Belloso, Amy Felix, Alex Flores, George Mejia, Steven Ruiz
Mar 13, 2020 -

Culver City Mazda responded

Hello, Thank you for taking the time to leave a review. We appreciate the kind words of the team. If there is anything we can help with, please let us know. Best, The Culver City Mazda Team

March 13, 2020

overall rating Prompt, courteous, friendly people. The Lyft ride was a nice touch. Great coffee machine. Prompt, courteous, friendly people. The Lyft ride was a n More

by davidcorwin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2020 -

Culver City Mazda responded

Hi David, Thank you for the great review. WE are happy to hear our team was prompt, courteous, and friendly. We are also pleased to hear you enjoyed the lyft ride and coffee. If there is anything else we can help with, please let us know. Best, The Culver City Mazda Team

March 11, 2020

Great experience. Came in early in the morning to get a oil service and was in and out super quick and Amy was very nice and helpful. More

by anthonyrincon31
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Mar 11, 2020 -

Culver City Mazda responded

Hi Anthony, We are happy to hear you had a quick and great experience. We appreciate the kind words of Amy and will pass them on. If there is anything else we can help out with, please reach out. Best, The Culver City Mazda Team

March 11, 2020

Good Service I had a good service for maintenance at Culver City Mazda. I waited at the shop, and it was comfortable to spend time with a laptop. More

by SLEX_SLEX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracy Castillo
Mar 11, 2020 -

Culver City Mazda responded

Hello, We are pleased to hear you had a comfortable time waiting for your car service. We are happy to hear you had good service and look forward to working with you again. Best, The Culver City Mazda Team

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