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Culver City Mazda - Service Center

Culver City, CA

4.8
1,912 Reviews

1,912 Reviews of Culver City Mazda - Service Center

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February 16, 2020

great Apple carplay retrofit work. I brought the part and only charged for labor. good price. the dealer washed my car before picking up. sales showed me ne More

by fortuna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Mejia, Siya Bourat
Feb 17, 2020 -

Culver City Mazda responded

Hello, Thank you for the great review. We are happy to hear your experience was good and we look forward to working with you again. Best, The Culver City Mazda Team

February 14, 2020

Great service. Don’t think I’m getting overcharged. My service advisor Steve Ruiz is great! Finds solutions for my car issues. Steve is the main reason I keep growing back for service at Mazda Culver C More

by FRances
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Feb 17, 2020 -

Culver City Mazda responded

Hello, We are so pleased to hear you had a great experience in our service department. We appreciate the kind review od Steve and will pass it on. We look forward to working with you again. Best, The Culver City Mazda Team

February 14, 2020

20k Mile Service Routine oil change and maintenance check for 20,000 milemark. Although when I drove off the lot I noticed the engine sounded different, and was makin More

by mykuhhenry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steven Ruiz
Feb 14, 2020 -

Culver City Mazda responded

Hello, Thank you for taking the time to leave a review. We would like to look into what happened. If you'd like we would love for you to come in so we can have the shop foreman drive the car and see what the issue is. Please contact me so we can set this up. Best, Roman Garcia Service Manager romang@culvercitymazda.com 310-391-04662

February 14, 2020

Yellow wrench Service Even though there part of the car lot was blocked for repairs or construction, Amy handled my service appointment flawlessly. The service, the car wa More

by BILLNOISYTOYS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gladis Belloso, Amy Felix, Brenda Jaime
Feb 17, 2020 -

Culver City Mazda responded

Hello, Thank you for taking the time to leave a review. We appreciate the kind words of Amy and the team and will pass them on. We also appreciate the feedback and will use it to improve. Best, The Culver City Mazda Team

February 13, 2020

Great Service! Easy, quick service that was right in my budget. I really appreciated that I was able to be dropped off and picked back up from the dealer. The only p More

by AEMMERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2020 -

Culver City Mazda responded

Hello, We are so pleased to hear your service was easy and quick. We appreciate you taking the time to write a review and look forward to working with you again. Best, The Culver City Mazda Team

February 13, 2020

Great Service Experience and Friendly Support It was my first time at this dealership for servicing but I was impressed with how smoothly and well handled the entire experience once. I also really More

by ajoseps
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Feb 14, 2020 -

Culver City Mazda responded

Hello, Thank you for taking the time to leave a great review. We are pleased to hear everything went smoothly and look forward to working with you again. Best, The Culver City Mazda Team

February 13, 2020

Very quick service no issues although the price is a bit costly but that’s expected with newer cars. They did give my car a spot car wash which was a nice touch. More

by MRJOEROD1
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Feb 14, 2020 -

Culver City Mazda responded

Hello, We are happy to hear your time in our service department was great. We appreciate you taking the time to leave a great review. if we can help with anything, please feel free to reach out. Best, The Culver City Mazda Team

February 12, 2020

Too soon for service and "free car wash" was underwhelming Service I think was a little too early. It's a brand new car, it was due for 3500 mile service but the car only had 3100 miles on it. It's too soon fo More

by MRS
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Feb 14, 2020 -

Culver City Mazda responded

Hello, We appreciate you taking the time to leave a review. We appreciate the feedback and will use it to improve.If there is anything we can do, please feel free to reach out. Best, The Culver City Mazda Team

February 12, 2020

Amy was awesome! Amy was super patient, willing to explain everything to me, and knew the prices of all the services off the top of her head. Great service! More

by jovana.husic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Feb 14, 2020 -

Culver City Mazda responded

Hi Jovana, Thank you for all the kind words of Amy. We are so happy to hear you had great service and look forward to working with you again. Best, The Culver City Mazda Team

February 11, 2020

Easy and fast Very friendly staff and the service was completed very quickly. The lyft valet service also made the day very easy so I did not have to miss work. More

by LAURAKHANSEN4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Feb 14, 2020 -

Culver City Mazda responded

Hello, We are pleased to hear your service was easy and fast. We appreciate the kind words of our team and look forward to working with you again. Best, The Culver City Mazda Team

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