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Culver City Mazda - Service Center

Culver City, CA

4.8
1,911 Reviews

1,911 Reviews of Culver City Mazda - Service Center

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February 11, 2020

My visit was very convenient and efficient. The customer service was great! Amy was super helpful. Love the option to ride with Lyft and the coffee and donuts was a nice touch. :) More

by AM
Recommend Dealer
Yes
Employees Worked With
Tracy Castillo, Amy Felix
Feb 14, 2020 -

Culver City Mazda responded

Hello, We are pleased to hear your visit was convenient and efficient. We appreciate all the kind words of the team and look forward to working with you again. Best, The Culver City Mazda Team

February 11, 2020

Steve Ruiz is the guy to see in service, as he is always kind and helpful. I highly recommend him to all, for you car service needs. More

by Vetts153
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Feb 14, 2020 -

Culver City Mazda responded

Hello, Thank you for taking the time to write a great review of Steve. We appreciate all the kind words and will pass them on. We look forward to working with you again. Best, The Culver City Mazda Team

February 11, 2020

Such a great experience, I didn’t realize how easy it would be to get my car serviced. I was putting it off for nothing. Steve was so helpful and professional, and my service was done in such a timely ma More

by a.castillo326
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Feb 14, 2020 -

Culver City Mazda responded

Hello, We are so pleased to hear your service experience was easy and professional. We appreciate you taking the time to leave a kind review and look forward to working with you again. Best, The Culver City Mazda Team

February 11, 2020

Excellent, thoughtful customer service I brought my Mazda3 into this dealership for the first time after Santa Monica Mazda closed. I was incredibly happy with the experience. Clean, organi More

by mrgillooly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Feb 14, 2020 -

Culver City Mazda responded

Hello, We appreciate you taking the time to leave a review. We are pleased to hear you are happy with your experience and that you received excellent and thoughtful customer service. Welcome to the Culver City Mazda family, we look forward to working with you again. Best, The Culver City Mazda Team

February 11, 2020

Excellent Service I've been servicing my car at Culver City Mazda for 5 years now. Fast service and friendly staff. Amy and David are wonderful. Thank you! More

by THEKELBEL24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Felix
Feb 14, 2020 -

Culver City Mazda responded

Hello, Thank you for taking the time to write a great review. We are thrilled to hear your time in our service department was fast and friendly. thank you for being a valued member of the Culver City Mazda family for five years. Best, The Culver City Mazda Team

February 10, 2020

Great service from start to finish. David, Gladis & Mario all contributed to a wonderful experience. Complimentary Lyft ride was extremely convenient and appreciated as well as the spotless rinse wash. I loo More

by ONEUCJEN
Recommend Dealer
Yes
Employees Worked With
David Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario, 5 stars in service/mechanic very helpful and professional , Gladis Belloso
Feb 10, 2020 -

Culver City Mazda responded

Hello, Thank you for taking the time to write a great review. We are pleased to hear you received great service from start to finish. We appreciate the kind words of the team and will share the kind words. Best, The Culver City Mazda Team

February 07, 2020

Great, clear communication from David. He was very responsive to questions and concerns. He helped to make the process easy after a car break in. More

by Ng
Recommend Dealer
Yes
Employees Worked With
Manny Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2020 -

Culver City Mazda responded

Hello, Thank you for taking the time to write a great review. We are pleased to hear you had a good experience and David was clear and responsive. If there is anything we can do please reach out. Best, The Culver City Mazda Team

February 07, 2020

Very professional service department. The staff is friendly and the mechanics do top notch work. Steven makes sure my mazda is taken care of and I'm always extremely pleased with the car wash. More

by servferg
Recommend Dealer
Yes
Employees Worked With
Manny Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Tehrani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ram Tehrani, Leigh Bachler, Richard Diaz, Flo Benjamin, Steven Ruiz
Feb 10, 2020 -

Culver City Mazda responded

Hello, We appreciate you taking the time to write a great review. We are pleased to hear your time in our service department was professional and friendly. Thank you for the kind words of the team, we look forward to working with you again. Best, The Culver City Mazda Team

February 06, 2020

I had a great experience. Amy was really kind and helpful, and I really appreciate how well organized everything is with the electronic system, email receipts, Lyft rides, etc. I feel super satisfied More

by Luna
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Feb 06, 2020 -

Culver City Mazda responded

Hello Luna, We are pleased to hear you had a great experience and felt super satisfied. We appreciate the kind words of the team and will tell them to keep up the great work. We look forward to working with you again! Best, The Culver City Mazda Team

February 06, 2020

Amy is the best!! She followed through with everything Amy told me exactly what the issue was and exactly how it will be handled. She is very courteous and thorough. She is respectful and explains everyt More

by BTRTECH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Feb 10, 2020 -

Culver City Mazda responded

Hello, Thank you for taking the time to write a great review of Amy. We appreciate your kind words and will pass them along. We look forward to working with you again. Best, The Culver City Mazda Team

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