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Culver City Mazda - Service Center

Culver City, CA

4.8
1,926 Reviews

1,926 Reviews of Culver City Mazda - Service Center

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February 13, 2020

Great Service! Easy, quick service that was right in my budget. I really appreciated that I was able to be dropped off and picked back up from the dealer. The only p More

by AEMMERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2020 -

Culver City Mazda responded

Hello, We are so pleased to hear your service was easy and quick. We appreciate you taking the time to write a review and look forward to working with you again. Best, The Culver City Mazda Team

February 12, 2020

Too soon for service and "free car wash" was underwhelming Service I think was a little too early. It's a brand new car, it was due for 3500 mile service but the car only had 3100 miles on it. It's too soon fo More

by MRS
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Feb 14, 2020 -

Culver City Mazda responded

Hello, We appreciate you taking the time to leave a review. We appreciate the feedback and will use it to improve.If there is anything we can do, please feel free to reach out. Best, The Culver City Mazda Team

February 12, 2020

Amy was awesome! Amy was super patient, willing to explain everything to me, and knew the prices of all the services off the top of her head. Great service! More

by jovana.husic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Feb 14, 2020 -

Culver City Mazda responded

Hi Jovana, Thank you for all the kind words of Amy. We are so happy to hear you had great service and look forward to working with you again. Best, The Culver City Mazda Team

February 11, 2020

Steve Ruiz is the guy to see in service, as he is always kind and helpful. I highly recommend him to all, for you car service needs. More

by Vetts153
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Feb 14, 2020 -

Culver City Mazda responded

Hello, Thank you for taking the time to write a great review of Steve. We appreciate all the kind words and will pass them on. We look forward to working with you again. Best, The Culver City Mazda Team

February 11, 2020

Such a great experience, I didn’t realize how easy it would be to get my car serviced. I was putting it off for nothing. Steve was so helpful and professional, and my service was done in such a timely ma More

by a.castillo326
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Feb 14, 2020 -

Culver City Mazda responded

Hello, We are so pleased to hear your service experience was easy and professional. We appreciate you taking the time to leave a kind review and look forward to working with you again. Best, The Culver City Mazda Team

February 11, 2020

Excellent, thoughtful customer service I brought my Mazda3 into this dealership for the first time after Santa Monica Mazda closed. I was incredibly happy with the experience. Clean, organi More

by mrgillooly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Feb 14, 2020 -

Culver City Mazda responded

Hello, We appreciate you taking the time to leave a review. We are pleased to hear you are happy with your experience and that you received excellent and thoughtful customer service. Welcome to the Culver City Mazda family, we look forward to working with you again. Best, The Culver City Mazda Team

February 11, 2020

Excellent Service I've been servicing my car at Culver City Mazda for 5 years now. Fast service and friendly staff. Amy and David are wonderful. Thank you! More

by THEKELBEL24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Felix
Feb 14, 2020 -

Culver City Mazda responded

Hello, Thank you for taking the time to write a great review. We are thrilled to hear your time in our service department was fast and friendly. thank you for being a valued member of the Culver City Mazda family for five years. Best, The Culver City Mazda Team

February 11, 2020

Easy and fast Very friendly staff and the service was completed very quickly. The lyft valet service also made the day very easy so I did not have to miss work. More

by LAURAKHANSEN4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Feb 14, 2020 -

Culver City Mazda responded

Hello, We are pleased to hear your service was easy and fast. We appreciate the kind words of our team and look forward to working with you again. Best, The Culver City Mazda Team

February 11, 2020

Amy, your service rep, was friendly, helpful, knowledgeable and professional. Unfortunately, I cannot say this about the dealership or your service manager or new owner. More

by ALTCHECH
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Feb 14, 2020 -

Culver City Mazda responded

Hi, We are happy to hear you had a good experience with Amy. We appreciate your feedback and would love to hear more. Please reach out at your convenience. Best, The Culver City Mazda Team

February 11, 2020

My visit was very convenient and efficient. The customer service was great! Amy was super helpful. Love the option to ride with Lyft and the coffee and donuts was a nice touch. :) More

by AM
Recommend Dealer
Yes
Employees Worked With
Tracy Castillo, Amy Felix
Feb 14, 2020 -

Culver City Mazda responded

Hello, We are pleased to hear your visit was convenient and efficient. We appreciate all the kind words of the team and look forward to working with you again. Best, The Culver City Mazda Team

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