Culver City Mazda - Service Center

Stellar service from the day I purchased my CX-5 through my appointment yesterday! Excellent team at Culver City Mazda. Especially Steven Ruiz in the service department. my appointment yesterday! Excellent team at Culver City Mazda. Especially Steven Ruiz in the service department. More

Great experience Quote was accurate. Service was fast. Lyft provided to and from dealership. People were friendly. Car runs great and I will definitely be back next ti Quote was accurate. Service was fast. Lyft provided to and from dealership. People were friendly. Car runs great and I will definitely be back next time. More

Easily accommodated walk-in Amy is as always a wonderful delight to see when i come in for service. Other team members were awesome too, I just don't remember their names. Amy is as always a wonderful delight to see when i come in for service. Other team members were awesome too, I just don't remember their names. More

Wonderful surprise I was a SM Mazda center customer who received zero heads up about their closure. Thrilled to know CulverCity is far better in every way! I was a SM Mazda center customer who received zero heads up about their closure. Thrilled to know CulverCity is far better in every way! More

Consistently good experience during scheduled maintenance I leased my CX-5 from these guys and now bring it here for its regularly scheduled maintenance. Each time they've been courteous, professional and res I leased my CX-5 from these guys and now bring it here for its regularly scheduled maintenance. Each time they've been courteous, professional and responsive to my questions. I hang out in the waiting area, get some coffee (and maybe a doughnut), get some work done and they let me know as soon as they're finished. They're been good about explaining what was done, and what we might have to deal with in the future. Overall, very good experiences so far. More

It was good except I left and immediately got pulled over for a tail light out which I assumed they would of seen and fixed. for a tail light out which I assumed they would of seen and fixed. More

Oil change and regular maintenance I brought my 2019 CX5 for regular maintenance and an oil change. The check in process was smooth, and waiting room is very sleek. They offered Uber/Ly I brought my 2019 CX5 for regular maintenance and an oil change. The check in process was smooth, and waiting room is very sleek. They offered Uber/Lyft if I needed to leave, but I opted to stay for the 2 hours it took for them to take care of me. And they washed the vehicle for free. Overall very nice experience and helpful associates. I'll definitely be coming back as needed. More

Steve was great! He made the experience easy. Soon as I arrived he was there waiting. The service was quick and he explained everything in detail that was done to my car. Also gave me good positive feedbac arrived he was there waiting. The service was quick and he explained everything in detail that was done to my car. Also gave me good positive feedback what my next steps with my car. More

Thank you I came with an out of warranty MX-5 showing premature wear on the soft top. Even with it being close to a year out of warranty, you still submitted it I came with an out of warranty MX-5 showing premature wear on the soft top. Even with it being close to a year out of warranty, you still submitted it in a way that Mazda NA still covered the majority of the repair. Not only that, I heard your dealership covered part of it too. I appreciate that and the good job on the repair / process. More

My service experience was as hassle free as possible. They arranged and paid for a Lyft from the dealer to my office and then back to the dealer when my car was ready. They arranged and paid for a Lyft from the dealer to my office and then back to the dealer when my car was ready. More