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Culver City Mazda - Service Center

Culver City, CA

4.8
1,911 Reviews

1,911 Reviews of Culver City Mazda - Service Center

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January 30, 2020

A big improvement I'm very happy with my last visit. The staff was very friendly. Way better experience than last time! The car was terrible though spots all over. More

by NA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
i dont know
Jan 31, 2020 -

Culver City Mazda responded

Hello, We are glad to hear you are happy with your time here. We appreciate you leaving a review and will take your feedback to improve. If we can do anything else, please reach out. Best, The Culver City Mazda Team

January 30, 2020

Great except for one thing Great service, as always, very professional. One problem with this service was that my front bumper was not aligned properly and I asked them to look More

by MAJ1000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2020 -

Culver City Mazda responded

Hello, We appreciate you taking the time to leave a review. We are glad you received great service and apologize for the crack. We are unsure what happened but will look into it. We appreciate the feedback and look forward to working with you again. Best, The Culver City Mazda Team

January 28, 2020

Since Santa Monica Mazda Service closed, I took my car to Culver City Mazda and I was very pleased with the customer service, David was the one that helped me and he made my visit very smooth, thank you Culv More

by ndemirtas80
Recommend Dealer
Yes
Employees Worked With
David Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2020 -

Culver City Mazda responded

Hello, We are happy to hear you were happy with your service! We appreciate you taking the time to leave a review and kind words of David. We look forward to working with you again. Best, The Culver City Mazda Team

January 28, 2020

Always takes forever Every time I come here there is some customer complaining and screaming. Now i know why. They are always so slow to help when you arrive, even when yo More

by MABBASSIAN24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
George Mejia
Jan 29, 2020 -

Culver City Mazda responded

Hello, We are so sorry to hear your experience was not great. We want to look further into the matter, and make it right. Could you provide us your name, day you visited, and more information regarding the screaming? Thank you for your help. Best, The Culver City Mazda Team

January 28, 2020

I was shocked at how friendly everyone at this dealer was! They have exceptional customer service and everything was easy. I will go back here for all my service needs. More

by danielletuchman
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Jan 31, 2020 -

Culver City Mazda responded

Hello! Thank you for the kind words of the team. We are so pleased to hear you received exceptional customer service and that your visit was east. We appreciate your kind words and look forward to working with you again. Best, The Culver City Mazda Team

January 24, 2020

Great job! Very thorough dealer. Steve was incredibly helpful and efficient. I had planned to be there for at least 2 hours, but they managed to get me out in 1 More

by toddsandler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Jan 31, 2020 -

Culver City Mazda responded

Hello, Thank you for leaving a review. We are pleased to hear everything was great. We appreciate the kind words of Steve and look forward to working with you again. Best, The Culver City Mazda Team

January 23, 2020

Professional My service representative, and all other associates, were professional, courteous, efficient, and friendly. They even provided a ride home, and washe More

by Ron.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Mejia
Jan 23, 2020 -

Culver City Mazda responded

Hello, We are so pleased to hear your time with us was courteous and efficient. We appreciate you taking the time to leave a great review and we look forward to working with you again. Best, The Culver City Mazda Team

January 23, 2020

Thanks Amy was awesome and clear with all the information. Service was superb, I am very happy to have Culver City Mazda close to my house. More

by PABLOCASTROR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Jan 24, 2020 -

Culver City Mazda responded

Hi Pablo, Thank you for taking the time to leave a review. We are pleased your service was superb and look forward to working with you again. Best, The Culver City Mazda Team

January 23, 2020

Recall repair was hassle free with comp Lyft ride in both directions. Repair took less time than expected. Car was washed but a lot of water spot. At least it was cleaner than before. More

by TRAVELPLANET
Recommend Dealer
Yes
Employees Worked With
David in Service department
Jan 24, 2020 -

Culver City Mazda responded

Hello, We appreciate you taking the time to write a review. We are happy to hear the repair was hassle-free. We look forward to working with you again. Best, The Culver City Mazda Team

January 22, 2020

Great Service! Brought my car in because of a battery issue. Even though it was late in the day, past the last appointment check in, they accommodated me. Did a qu More

by ELXR71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Jan 23, 2020 -

Culver City Mazda responded

Hello, Thank you for leaving a review. We are so pleased to hear that you had a great experience. If there is anything we can help you with, please reach out. Best, The Culver City Mazda Team

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