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Culver City Mazda - Service Center

Culver City, CA

4.8
1,925 Reviews

1,925 Reviews of Culver City Mazda - Service Center

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February 07, 2020

Great, clear communication from David. He was very responsive to questions and concerns. He helped to make the process easy after a car break in. More

by Ng
Recommend Dealer
Yes
Employees Worked With
Manny Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2020 -

Culver City Mazda responded

Hello, Thank you for taking the time to write a great review. We are pleased to hear you had a good experience and David was clear and responsive. If there is anything we can do please reach out. Best, The Culver City Mazda Team

February 07, 2020

Very professional service department. The staff is friendly and the mechanics do top notch work. Steven makes sure my mazda is taken care of and I'm always extremely pleased with the car wash. More

by servferg
Recommend Dealer
Yes
Employees Worked With
Manny Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Tehrani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ram Tehrani, Leigh Bachler, Richard Diaz, Flo Benjamin, Steven Ruiz
Feb 10, 2020 -

Culver City Mazda responded

Hello, We appreciate you taking the time to write a great review. We are pleased to hear your time in our service department was professional and friendly. Thank you for the kind words of the team, we look forward to working with you again. Best, The Culver City Mazda Team

February 06, 2020

I had a great experience. Amy was really kind and helpful, and I really appreciate how well organized everything is with the electronic system, email receipts, Lyft rides, etc. I feel super satisfied More

by Luna
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Feb 06, 2020 -

Culver City Mazda responded

Hello Luna, We are pleased to hear you had a great experience and felt super satisfied. We appreciate the kind words of the team and will tell them to keep up the great work. We look forward to working with you again! Best, The Culver City Mazda Team

February 06, 2020

Amy is the best!! She followed through with everything Amy told me exactly what the issue was and exactly how it will be handled. She is very courteous and thorough. She is respectful and explains everyt More

by BTRTECH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Feb 10, 2020 -

Culver City Mazda responded

Hello, Thank you for taking the time to write a great review of Amy. We appreciate your kind words and will pass them along. We look forward to working with you again. Best, The Culver City Mazda Team

February 06, 2020

Stellar service from the day I purchased my CX-5 through my appointment yesterday! Excellent team at Culver City Mazda. Especially Steven Ruiz in the service department. More

by PATY92972
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Feb 06, 2020 -

Culver City Mazda responded

Hi Paty, Thank you for taking the time to write a great review. We appreciate the kind word Steve and the team. We are pleased to hear your service was stellar and look forward to working with you again. Best, The Culver City Mazda Team

February 05, 2020

Great experience Quote was accurate. Service was fast. Lyft provided to and from dealership. People were friendly. Car runs great and I will definitely be back next ti More

by WILKINS.C.DANIEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gladis Belloso
Feb 05, 2020 -

Culver City Mazda responded

Hello, Thank you for taking the time to write a great review. We appreciate all the feedback and are happy to hear your time with us was fast and friendly. We look forward to working with you again. Best, The Culver City Mazda Team

February 04, 2020

Easily accommodated walk-in Amy is as always a wonderful delight to see when i come in for service. Other team members were awesome too, I just don't remember their names. More

by GOSSEGOTHA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Feb 04, 2020 -

Culver City Mazda responded

Hello, Thank you for the great review of Amy and the team. We are happy to hear that your time in our service department has been great and we look forward to working with you again. Best, The Culver City Mazda Team

February 04, 2020

Wonderful surprise I was a SM Mazda center customer who received zero heads up about their closure. Thrilled to know CulverCity is far better in every way! More

by domirose88
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Feb 05, 2020 -

Culver City Mazda responded

Hello, Thank you for taking the time to leave a review. We are pleased to hear you had a great experience in our service department. We look forward to working with you again. Best, The Culver City Mazda Team

February 03, 2020

It was good except I left and immediately got pulled over for a tail light out which I assumed they would of seen and fixed. More

by JILLIAN.BOSKOVICH
Recommend Dealer
Yes
Employees Worked With
David Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2020 -

Culver City Mazda responded

Hi Jillian, Thank you for taking the time to write a review. I wanted to apologize for the oversight regarding the tail light. Checking the tail light is part of our regular procedure and I am sorry we missed it. If you'd like to come back in I'd love to offer you a bulb replacement and a mini-detail free of charge for the inconvenience. Thank you for your understanding and we look forward to hearing from you. Best, Roman Garcia Service Manager (310) 391-0462

February 03, 2020

Oil change and regular maintenance I brought my 2019 CX5 for regular maintenance and an oil change. The check in process was smooth, and waiting room is very sleek. They offered Uber/Ly More

by sbarthie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2020 -

Culver City Mazda responded

Hello, We are pleased to hear you had a nice experience. We appreciate you taking the time to leave a review and look forward to working with you again. Best, The Culver City Mazda Team

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