Culver City Mazda - Service Center

Steve was great! He made the experience easy. Soon as I arrived he was there waiting. The service was quick and he explained everything in detail that was done to my car. Also gave me good positive feedbac arrived he was there waiting. The service was quick and he explained everything in detail that was done to my car. Also gave me good positive feedback what my next steps with my car. More

A big improvement I'm very happy with my last visit. The staff was very friendly. Way better experience than last time! The car was terrible though spots all over. I'm very happy with my last visit. The staff was very friendly. Way better experience than last time! The car was terrible though spots all over. More

Thank you I came with an out of warranty MX-5 showing premature wear on the soft top. Even with it being close to a year out of warranty, you still submitted it I came with an out of warranty MX-5 showing premature wear on the soft top. Even with it being close to a year out of warranty, you still submitted it in a way that Mazda NA still covered the majority of the repair. Not only that, I heard your dealership covered part of it too. I appreciate that and the good job on the repair / process. More

My service experience was as hassle free as possible. They arranged and paid for a Lyft from the dealer to my office and then back to the dealer when my car was ready. They arranged and paid for a Lyft from the dealer to my office and then back to the dealer when my car was ready. More

Great except for one thing Great service, as always, very professional. One problem with this service was that my front bumper was not aligned properly and I asked them to look Great service, as always, very professional. One problem with this service was that my front bumper was not aligned properly and I asked them to look at it. They told me on the phone that the clip was broken and I needed to take it to a body shop....fine, not their fault but when it came back it was not only misaligned but cracked. They clearly tried to push or hammer it back into place and cracked it but did not want to acknowledge that to me. More

Always takes forever Every time I come here there is some customer complaining and screaming. Now i know why. They are always so slow to help when you arrive, even when yo Every time I come here there is some customer complaining and screaming. Now i know why. They are always so slow to help when you arrive, even when you have an appointment. Always claiming they are "so busy" - not an excuse. They also take forever to service your car! More

I was shocked at how friendly everyone at this dealer was! They have exceptional customer service and everything was easy. I will go back here for all my service needs. was! They have exceptional customer service and everything was easy. I will go back here for all my service needs. More

Since Santa Monica Mazda Service closed, I took my car to Culver City Mazda and I was very pleased with the customer service, David was the one that helped me and he made my visit very smooth, thank you Culv Culver City Mazda and I was very pleased with the customer service, David was the one that helped me and he made my visit very smooth, thank you Culver City Mazda. More

Great job! Very thorough dealer. Steve was incredibly helpful and efficient. I had planned to be there for at least 2 hours, but they managed to get me out in 1 Very thorough dealer. Steve was incredibly helpful and efficient. I had planned to be there for at least 2 hours, but they managed to get me out in 1. Thank you. More

Thanks Amy was awesome and clear with all the information. Service was superb, I am very happy to have Culver City Mazda close to my house. Amy was awesome and clear with all the information. Service was superb, I am very happy to have Culver City Mazda close to my house. More