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Culver City Mazda - Service Center

Culver City, CA

4.8
1,911 Reviews

1,911 Reviews of Culver City Mazda - Service Center

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January 15, 2020

Great/Fast Service Was quickly checked in, given a space to work while I waited, and had my car returned in the window they estimated. A positive experience! More

by sm.oreilly4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Jan 21, 2020 -

Culver City Mazda responded

Hello, We are so happy your experience was positive. We appreciate you taking the time to write a great review. We look forward to working with you again. Best, The Culver City Mazda

January 15, 2020

I was very pleased with the care I received for my car! At first the estimate was $600 for the side view mirror. But they only had to replace the mirror. More

by SARABASSILIAN
Recommend Dealer
Yes
Employees Worked With
David Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Felix
Jan 21, 2020 -

Culver City Mazda responded

Hello, We are happy to hear you are pleased with the care you received. We appreciate you taking the time to leave a review and we look forward to working with you again. Best, The Culver City Mazda Team

January 14, 2020

Friendly and expedient service with a free car wash at the end. I’ve been a customer since 2017 and will continue to do so. More

by DM
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Jan 14, 2020 -

Culver City Mazda responded

Hello, Thank you for the great review. We appreciate your kind words and we thank you for being a valued customer. Best, The Culver City Mazda Team

January 14, 2020

Did not notify me that my car wouldn’t be ready until the next day and did not offer me a car for the meantime. More

by VIVIANMICHELLEGARCIA
Recommend Dealer
No
Employees Worked With
George Mejia
January 14, 2020

Fast and convenient. I was greeted right away by a friendly and helpful service person. He arranged a free ride home so I didn't have to wait around. As soon as my car was More

by JEANNESATHER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Jan 15, 2020 -

Culver City Mazda responded

Hi Jeanne, We are so happy to hear you had a great experience. We appreciate you taking the time to write a great review and look forward to working with you again. Best, The Culver City Mazda Team

January 14, 2020

Great service and friendly staff My experience at Culver City Mazda service was painless! I was in and out quickly. You could tell they were very organized. I loved that when my car w More

by annabesspav
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Jan 14, 2020 -

Culver City Mazda responded

Hi Anna, We are so happy to hear you had a friendly and helpful experience. We appreciate all the kind words and look forward to working with you again. Best, The Culver City Mazda Team

January 13, 2020

I came for the periodic servicing of my vehicle. Nothing really complicated. Great service. Friendly and professional staff. Comfortable and adequate facilities and amenities for clients who want to wait f More

by AMBOENCISO3
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Jan 13, 2020 -

Culver City Mazda responded

Hello, Thank you for the great review. We are so happy to hear you received friendly and great service. If there is anything we can do for you, please reach out. Best, The Culver City Mazda Team

January 13, 2020

Great people, but poor service Everyone I met at the dealership was great but my main complaints are that (1) I had to wait for more than an hour after the estimate I was given to g More

by MAZDA0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2020 -

Culver City Mazda responded

Hello, Thank you for taking the time to write a review. We apologize for the wait, we understand how incredibly frustrating it can be when you are given an estimated time of completion and the work is not done. We appreciate your feedback on the carwash, we definitely want to take your input and improve. If there is anything we can do to help please reach out. Best, The Culver City Mazda Team

January 11, 2020

Easy and transparent. They were able to do a wheel alignment while another shop wanted $500 for unnecessary repairs. Their report at the end really shows they take care of your car. More

by JORGEDELREAL
Recommend Dealer
Yes
Employees Worked With
David Castro, Gladis Belloso, George Mejia
Jan 13, 2020 -

Culver City Mazda responded

Hi Jorge, Thank you for the great review. We are glad your experience was easy and transparent.. Best, The Culver City Mazda Team

January 11, 2020

Great service We're leasing a car from Mazda Culver City and have been very happy so far. We got the pre-paid service plan, and it's always fast and convenient to b More

by KRISTIE.FISHER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gladis Belloso, George Mejia
Jan 13, 2020 -

Culver City Mazda responded

Hi Kristie, Thank you for taking the time to write a great review. We are so pleased to hear you are happy with your leasing process. We look forward to working with you again. Best, The Culver City Mazda Team

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