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Culver City Mazda - Service Center

Culver City, CA

4.8
1,924 Reviews

1,924 Reviews of Culver City Mazda - Service Center

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November 29, 2019

Pay attention. They tried charging me for a part that they lost in the garage in the first place! I had to bring back my car another day and when they brought it out More

by michaelhill0528
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Amy Felix
November 28, 2019

Exceptional Great service, facility and overall experience. We had an amazing experience at this dealership and all its employees. Will definitely return for an More

by REYESM101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Castro, Steve Irons, Amy Felix, Steven Ruiz
Dec 02, 2019 -

Culver City Mazda responded

Hi! Thank you for leaving a great review! We are pleased to hear you had an amazing experience. WE look forward to working with you again. Best, The Culver City Mazda Team

November 27, 2019

Professional Friendly knowledge Efficient I love going to Culver City Mazda Everyone on I encounter is Kind Courteous, Professional, Friendly, Knowledgeable and as an overall team works More

by Karen Marie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rolly Ramos, Jeremy Moreno, Mark Rachki, Royce Pearson, Amy Felix, Alex Flores, Lance Foster, George Mejia, Steven Ruiz
Dec 02, 2019 -

Culver City Mazda responded

Hi Karen! We appreciate you taking the time to write such a kind review. We are so glad to hear you continuously have a great experience. Thank you for the review. Best, The Culver City Mazda Team

November 27, 2019

Very patient and responsible employee I visited because my car battery died. David was very patient and nice to go through the symptoms of my cars. When I picked the car up at the end of t More

by SYJ0614
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2019 -

Culver City Mazda responded

Hi! Thank you for the great review. We are thrilled to hear you enjoyed your time with us and that David was very helpful. We look forward to working with you again. Best, The Culver City Mazda Team

November 27, 2019

Exceptional Service! Whenever I need my Mazda serviced I take it to the professionals I can trust. Culver City Mazda! FAST, RELIABLE, HONEST WORK. Its always a pleasure to More

by JERMAINE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Tehrani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ram Tehrani, Richard Diaz, Flo Benjamin, Rolly Ramos, Steve Irons, Amy Felix, Saul Mendez, Rosie Milad
Dec 02, 2019 -

Culver City Mazda responded

Hi Jermaine, Thank you so much for taking the time to write such a kind review. We pride ourselves on providing great service and we are glad to hear we delivered. We look forward to working with you again. Best, The Culver City Mazda Team

November 26, 2019

Great Service I took my MX-5 in for my 15K and had a great experience. I live a block away from the Santa Monica Mazda Service Center, but have had only terrible ex More

by dburke.1712
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Dec 02, 2019 -

Culver City Mazda responded

Hello, We appreciate you taking the time to write a lovely review. We are so happy to hear you had a good experience with us and Amy. We look forward to working with you again in the future. Best, The Culver City Mazda Team

November 23, 2019

Been better My service is usually excellent and no more than an hour. I guess Mondays (and Fri/Sat, fyi) arw their busy days and it took 3+ hours for a routine se More

by KFULCHER16
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Mejia
Dec 02, 2019 -

Culver City Mazda responded

Hello, We apologize service was not as speedy as previous times. Thank you for taking the time to leave feedback, we look forward to working with you again in the future. Best, The Culver City Mazda Team

November 21, 2019

Perfectly adequate I was in for routine maintenance (oil change, etc) and Apple CarPlay interface was also installed. Everything was completed in two hours and with on-s More

by BB_in_LA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Nov 22, 2019 -

Culver City Mazda responded

Hello, We are pleased to see you had a pleasant experience during your visit. Thank you for being understanding about our maintenance on the car wash. If there is anything else we can assist with, please let us know. We look forward to working with you again in the future. Very best, The Culver City Mazda Team

November 20, 2019

Thanks again for the help, guys. Great staff, very reliable. George and Steve are always attentive and thorough, so I am happy to come in. More

by CARTERCOMICS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Mejia, Steven Ruiz
Nov 21, 2019 -

Culver City Mazda responded

Hello, Thank you for taking the time to leave a review. We are pleased to see that you had a pleasant experience with George and Steve, we will be sure to pass along your kind words. If there is anything else we can help with, please don't hesitate to reach out. Best, The Culver City Mazda Team

November 19, 2019

Excellent Service visit at Culver City Mazda I took my CX-5 in for routine maintenance check up, and the team was SO wonderful. From the complimentary lyft ride to and from my house, to the no h More

by Annie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Nov 19, 2019 -

Culver City Mazda responded

Hi Annie, What an excellent review! We are thrilled to see your entire experience was a positive one. Thank you for the kind words for Steve, we will be sure to pass them along. We look forward to working with you again in the future. Very Best, The Culver City Mazda Team

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