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Culver City Mazda - Service Center

Culver City, CA

4.8
1,948 Reviews

1,948 Reviews of Culver City Mazda - Service Center

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November 23, 2019

Been better My service is usually excellent and no more than an hour. I guess Mondays (and Fri/Sat, fyi) arw their busy days and it took 3+ hours for a routine se More

by KFULCHER16
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
George Mejia
Dec 02, 2019 -

Culver City Mazda responded

Hello, We apologize service was not as speedy as previous times. Thank you for taking the time to leave feedback, we look forward to working with you again in the future. Best, The Culver City Mazda Team

November 21, 2019

Perfectly adequate I was in for routine maintenance (oil change, etc) and Apple CarPlay interface was also installed. Everything was completed in two hours and with on-s More

by BB_in_LA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Nov 22, 2019 -

Culver City Mazda responded

Hello, We are pleased to see you had a pleasant experience during your visit. Thank you for being understanding about our maintenance on the car wash. If there is anything else we can assist with, please let us know. We look forward to working with you again in the future. Very best, The Culver City Mazda Team

November 20, 2019

Thanks again for the help, guys. Great staff, very reliable. George and Steve are always attentive and thorough, so I am happy to come in. More

by CARTERCOMICS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Mejia, Steven Ruiz
Nov 21, 2019 -

Culver City Mazda responded

Hello, Thank you for taking the time to leave a review. We are pleased to see that you had a pleasant experience with George and Steve, we will be sure to pass along your kind words. If there is anything else we can help with, please don't hesitate to reach out. Best, The Culver City Mazda Team

November 19, 2019

Excellent Service visit at Culver City Mazda I took my CX-5 in for routine maintenance check up, and the team was SO wonderful. From the complimentary lyft ride to and from my house, to the no h More

by Annie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Nov 19, 2019 -

Culver City Mazda responded

Hi Annie, What an excellent review! We are thrilled to see your entire experience was a positive one. Thank you for the kind words for Steve, we will be sure to pass them along. We look forward to working with you again in the future. Very Best, The Culver City Mazda Team

November 19, 2019

Discouraged I will never go here again for service for my Mazda. They are liars. I got four or was it five different stories about what my Mazda CX5 needed. With More

by LYNDACHEKAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve, service manager, Amy Felix
November 18, 2019

Fine waiting room makes it easy to work I use the waiting room for doing work with my laptop. The coffee machine is wonderful, but be careful with the cooties in the donut box! More

by EUPHORIABLIMPWORKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can't remember who checked me out but a gentleman who took over for Amy., Amy Felix
Nov 19, 2019 -

Culver City Mazda responded

Hello, We appreciate you taking the time to leave a review. We are happy to see you enjoyed the waiting area as well as the coffee. If there is anything else we can assist with, please let us know. We look forward to your next visit. Best, The Culver City Mazda Team

November 15, 2019

Fast and friendly service I brought my Mazda in for a possible recall fix for the air conditioning and my service provider Amy was super helpful and diligent in making sure to More

by TMAW78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Nov 15, 2019 -

Culver City Mazda responded

Hello, We appreciate you taking the time to leave us a review! We are thrilled to hear that Amy took good care of you during your visit. We strive for quick and efficient service and are glad that is what you experienced. We look forward to working with you again in the future. Best, The Culver City Mazda Team

November 13, 2019

Steve provides excellent service! He went above and beyond in figuring out the issues regarding my recall. I went there before and I was just sent home with no assistance, but when I c More

by cb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Nov 13, 2019 -

Culver City Mazda responded

Hello, Thank you for the great review. We are pleased to hear you had an excellent experience with Steve as he assisted you with your recall. If there is anything else we can help with, please don't hesitate to reach out. Very Best, the Culver City Mazda Team

November 12, 2019

Excellent experience, very quick service My experience was great at this dealership, I was immediately offered a Lyft ride to and from the dealership so I could deal with the service within t More

by Patrick.Yong.cho
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Nov 13, 2019 -

Culver City Mazda responded

Hi Patrick, What an excellent review. We are pleased to see you had a pleasant experience exploring and waiting for your service to be completed. Thank you for being a part of the Culver City Mazda family! We look forward to working with you again in the future. Best, the Culver City Mazda Team

November 12, 2019

Steve makes a the difference I am always happy to have my car serviced with Culver City, moreover, working with Steve is what makes me come back all of the time. He is honest and More

by YVETTE.TRIPLETT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Nov 12, 2019 -

Culver City Mazda responded

Hi Yvette, What a wonderful review! We are thrilled to hear that Steve always takes good care of you. Thank you for being a part of the Culver City Mazda family. We look forward to your next visit. Very Best, The Culver City Mazda Team

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