1,910 Reviews of Culver City Mazda - Service Center
So Easy & Painless This was my third time visiting since my purchase and under complete warranty. This crew has it down to a science! Friendly, courteous and so profess This was my third time visiting since my purchase and under complete warranty. This crew has it down to a science! Friendly, courteous and so professional. More
Led headlight malfunction Just bought my 2019 Mazda cx5 signature two weeks ago and now I have a flashing light on my dashboard. Checked the manual and it advise me to contact Just bought my 2019 Mazda cx5 signature two weeks ago and now I have a flashing light on my dashboard. Checked the manual and it advise me to contact the dealer and have it looked at. Took it and and received a call in the afternoon stating that it was my fault for plugging my wifi device from my mobile phone company into the obd connection, I've had the same device connected into my last cx5 and never had any issues! So after spending $$ they fixed it... When I came to pay the bill for something I felt had nothing to do with my device the entire severice department except 1 person even acknowledged me! Any other time they are hi how are you do you need anything? Nope not this time, I at this point feel they nnew they were shady about the situation! Just not a good experience for the first time in 3 years. Totally disappointed in the service department. More
Great service, nice people The whole experience was quick, efficient and the people were friendly. I felt like I had options and I was clear on the price for the services and fu The whole experience was quick, efficient and the people were friendly. I felt like I had options and I was clear on the price for the services and future service needs. More
6 years of service and professionalism My length of time going to this dealership should speak for itself. "I tried one Other and came back to Mother" Sales and Service 100% My length of time going to this dealership should speak for itself. "I tried one Other and came back to Mother" Sales and Service 100% More
Fantastic customer service I took my Mazda CX-5 into the service center for a tune up and was greeted with a big smile from Lawrence. They diagnosed the problems easily and reco I took my Mazda CX-5 into the service center for a tune up and was greeted with a big smile from Lawrence. They diagnosed the problems easily and recognized my pre-paid service. When the diagnosis of a nail in my front tire came in, Lawrence offered a $40 discount that I was very happy to hear about. I would highly recommend anyone with a Mazda to take their car to Culver City Mazda and I'm looking forward to my next tune up. More
Zoom Zoom Service I showed up as a walk-in and they were able to accommodate me even though they had 37 other reservations ahead of me. I did not mind waiting a little I showed up as a walk-in and they were able to accommodate me even though they had 37 other reservations ahead of me. I did not mind waiting a little longer for them to fit me in because I had nothing else going on that day. They even discounted the service slightly, which was very nice of them to do. Overall, very satisfied with my experience. More
Fast, professional Love the check-in via iPad, and the friendliness of the staff.Service is always fast, and everybody has a nice word when you're there. Love the check-in via iPad, and the friendliness of the staff.Service is always fast, and everybody has a nice word when you're there. More
Awesome service Honestly I have to give you guys all the credit. My experience in the last 2/3 visits is the best one in any service industry. My recent adviser Lawre Honestly I have to give you guys all the credit. My experience in the last 2/3 visits is the best one in any service industry. My recent adviser Lawrence is really amazing and he walked me through every maintenance details, friendly, and courteous. More
Awesome service from Lawrence , helped me with all my questions and provided a piece of mind. Loved the curtesy call and Lyft ride to and from the dealership from Lawrence , helped me with all my questions and provided a piece of mind. Loved the curtesy call and Lyft ride to and from the dealership More
Extremely long waiting period I’ve had my car serviced several times at your location and I was pleased every time except for my last visit. I’m usually in and out in an appropria I’ve had my car serviced several times at your location and I was pleased every time except for my last visit. I’m usually in and out in an appropriate time frame, but not yesterday. I had an extra service performed and ended up spending more than 3 hours there. After paying twice as much for a service that could have been done at Jiffy Lube the service should have been quicker. The service advisor was polite and professional which made the long wait less of a bother. I’ll return to your location in hopes of speedy service. But if there are the same delays I’ll probably take my business elsewhere. Thank you for listening. More