Culver City Mazda - Service Center

Obnoxiously Slow Service - 7 Hours for an Oil Change I brought my Mazda in for an oil change at my scheduled 10:20am appointment time. I was guaranteed to have my car back by 5pm at the absolute latest. I brought my Mazda in for an oil change at my scheduled 10:20am appointment time. I was guaranteed to have my car back by 5pm at the absolute latest. Which was fine on paper because no oil change should take seven hours. I was told I could pick up my car at 5:15pm. I arrived at the dealership and had to wait an additional 15 minutes. I finally drove off the lot at 5:30pm, over seven hours later. More

Service check-up I always actually enjoy having my car serviced at Culver City Mazda. The timing and professionalism of the entire staff is outstanding! Complimentary I always actually enjoy having my car serviced at Culver City Mazda. The timing and professionalism of the entire staff is outstanding! Complimentary coffee & donuts also help - thank you so much!! :) More

Excellent Service Steven Ruiz always took care of my car service. He is very professional and always explain the current condition of my car during the service on what Steven Ruiz always took care of my car service. He is very professional and always explain the current condition of my car during the service on what needs to be done. More

Great Service is impecable and friendly make you feel like family l would not go to any other place have a six year plus relationship and will have six more Service is impecable and friendly make you feel like family l would not go to any other place have a six year plus relationship and will have six more. More

Outstanding Quick and easy service. I will definitely be coming back for all my Mazda service needs. All of the employees were kind and friendly which made the lo Quick and easy service. I will definitely be coming back for all my Mazda service needs. All of the employees were kind and friendly which made the location very welcoming. More

Very satisfied Was just in there for the service. Wich was great. They have a great environment very friendly staff everyone was very helpful and very friendly. And Was just in there for the service. Wich was great. They have a great environment very friendly staff everyone was very helpful and very friendly. And they have a lot of beutiful cars More

easy and hassle free. easy to schedule online. Amy was helpful and thorough with the details of what the service will be and the recommendations. Also dealership provide ly easy to schedule online. Amy was helpful and thorough with the details of what the service will be and the recommendations. Also dealership provide lyft service which is very helpful. More

Good service and also completed in time as promised. The service met all expectations and was completed on time as promised. The service person was friendly and competent. The Lyft ride was a nice perk. The service met all expectations and was completed on time as promised. The service person was friendly and competent. The Lyft ride was a nice perk. More

Amazing customer but expensive pricing I called and spoke with Lawrence in the service department, he was absolutely amazing, with answering my questions and following up with me as promise I called and spoke with Lawrence in the service department, he was absolutely amazing, with answering my questions and following up with me as promised regarding questions he had to research. The price quoted to me was very expensive in my opinion ($85 bucks to change one head light bulb) and that’s including me providing the light bulb, but Lawrence’s customer service was so amazing, I decided to make an appointment anyway. Lawrence took very good care of me and even called a lift for me to return home and another to pick me up to pick up my car. All said and done I ended up paying $165 to have my battery changed in my key fob, both headlights replaced ( with bulbs I provided) and to have my car inspected and diagnosis . The inspection also covered placing air in tires and resetting my oil and tire pressure notifications, as well as a complimentary car wash ;). I would definitely recommend taking your car to their service dept, if you can afford their prices. More

Excellent customer service!! Steve patientiently listened to all the issues with the car and worked diligently to get them fixed, kept me updated throughout the process. He went a Steve patientiently listened to all the issues with the car and worked diligently to get them fixed, kept me updated throughout the process. He went above and beyond to honor the warranty. More