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Culver City Mazda - Service Center

Culver City, CA

4.8
1,936 Reviews

1,936 Reviews of Culver City Mazda - Service Center

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August 29, 2019

Amazing service Any Felix is amazing. I brought my car on for a balance and check up and she was so kind and caring. The coffee was hot and place was clean. Love this More

by SGCOHEN888
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gladis Belloso, Amy Felix, Lance Foster
Aug 30, 2019 -

Culver City Mazda responded

Thank you so much for leaving this amazing review of both our service department and Amy! Customer service is a top priority at Culver City Mazda, and we are glad our efforts were able to shine through. We are looking forward to your next visit! Have a wonderful day, The Culver City Mazda Team

August 29, 2019

Amy Felix was excellent Amy was excellent She every well and keep me informed. I would use her every time************* smart knowledgeable and hot back to me right away More

by robinsa99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Aug 30, 2019 -

Culver City Mazda responded

All of us at Culver City Mazda thank you for such an excellent review. It is always our goal to make sure our customers are kept informed and understand their service. We will make sure Amy hears how happy you are with her commitment and knowledge. See you soon, The Culver City Mazda Team

August 28, 2019

Obnoxiously Slow Service - 7 Hours for an Oil Change I brought my Mazda in for an oil change at my scheduled 10:20am appointment time. I was guaranteed to have my car back by 5pm at the absolute latest. More

by KGLA19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
George Mejia
Aug 30, 2019 -

Culver City Mazda responded

We understand that your time is extremely valuable and apologize for the delay in getting your vehicle out to you. We strive to make sure all of our customers receive quality service and appreciate the honest feedback as we are always looking for ways to improve. Very Sincerely, Flo Benjamin

August 28, 2019

Great Service is impecable and friendly make you feel like family l would not go to any other place have a six year plus relationship and will have six more More

by KENMCATEEHILO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Tehrani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roman Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Diaz, Rosie Milad
Aug 30, 2019 -

Culver City Mazda responded

Thank you for leaving us such a glowing review! All of us here at Culver City Mazda strive to provide the best best customer service so we can make sure you feel comfortable, safe and secure in your vehicle. We look forward to your next visit! -The Culver City Mazda Team

August 28, 2019

Excellent Service Steven Ruiz always took care of my car service. He is very professional and always explain the current condition of my car during the service on what More

by mokamura
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Aug 30, 2019 -

Culver City Mazda responded

Thank you so much for sending your rave review of Steven Ruiz and our service department! We appreciate you choosing our Mazda dealership and encourage you to call or visit us any time. -The Culver City Mazda Team

August 28, 2019

Service check-up I always actually enjoy having my car serviced at Culver City Mazda. The timing and professionalism of the entire staff is outstanding! Complimentary More

by CHRISTINETORREELE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Mejia
Aug 30, 2019 -

Culver City Mazda responded

Hello Christine, We thank you for taking time out of your busy schedule to give us such positive feedback. All of us here at Culver City Mazda, are dedicated to providing our guests with the best customer service. We look forward to helping you again on your next visit. The Culver City Mazda Team

August 26, 2019

Outstanding Quick and easy service. I will definitely be coming back for all my Mazda service needs. All of the employees were kind and friendly which made the lo More

by dcast23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Mejia
Aug 27, 2019 -

Culver City Mazda responded

Hello! We're so happy to hear that you loved your service experience! Thank you so much for your kind words and we hope to work with you again in the future. Best, The Culver City Mazda Team

August 23, 2019

Very satisfied Was just in there for the service. Wich was great. They have a great environment very friendly staff everyone was very helpful and very friendly. And More

by WHYSILVA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Mejia
Aug 27, 2019 -

Culver City Mazda responded

Hi Sylva! Thank you so much for your wonderful service review. We're so glad to hear you had a great experience with us. We hope to work with you again soon! Best, The Culver City Mazda Team

August 23, 2019

easy and hassle free. easy to schedule online. Amy was helpful and thorough with the details of what the service will be and the recommendations. Also dealership provide ly More

by RJB_ALVAREZ
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Aug 27, 2019 -

Culver City Mazda responded

Hello! Thank you for sharing your service experience! We're so glad to hear you enjoyed our online scheduler and our Lyft service. We hope to see you back at the service department again in the future! Best, The Culver City Mazda Team

August 22, 2019

Good service and also completed in time as promised. The service met all expectations and was completed on time as promised. The service person was friendly and competent. The Lyft ride was a nice perk. More

by BCHILDRETH99
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Aug 27, 2019 -

Culver City Mazda responded

Hello, We are glad our team was able to meet your expectations. We look forward to meeting you again. -The Culver City Mazda Team

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