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Culver City Mazda - Service Center

Culver City, CA

4.8
1,915 Reviews

1,915 Reviews of Culver City Mazda - Service Center

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July 18, 2019

your company has a bad reputation for good repairs the service people were good, but would never use you for other than an oil change and factory inspection. I take the review and have other mechani More

by DAHLEM0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Amy Felix
Aug 27, 2019 -

Culver City Mazda responded

Thank you for your feedback. We appreciate your time and the opportunity to help you in any way we can.

July 18, 2019

EXCELLENT I WISH TO COMMEND & THANK STEVEN RUIZ WHO WAS THERE WHEN I PULLED INTO THE LINE OF CARS WAITING FOR THEIR SERVICE. HE PERSONALLY WELCOMED ME & PUT A More

by RUTHSHER224
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Jul 22, 2019 -

Culver City Mazda responded

Hello Ruth, We appreciate your enthusiastic response. Our team is all about customer care and satisfaction we are very pleased to have served you. Our team appreciates your valuable feedback. -The Culver City Mazda Team

July 18, 2019

Thanks for washing my car . I came in for a scheduled service appointment. And my car was filthy. I asked if they could wash my car since it was Tuesday. Lawrence my techni More

by Roxanne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lawrence Melendez
Jul 22, 2019 -

Culver City Mazda responded

Hello Roxanne, Our team is always looking for ways to surprise and please our customers. It's the little things that go a long way. We are very happy your vehicle was not only serviced but was also washed. We look forward to seeing you again! -The Culver City Mazda Team!

July 16, 2019

Recall I have no negative comments to make, the recall operation went smooth. The day before I had a good experience dealing with David Castro to quickly fin More

by RUDD66
Recommend Dealer
Yes
Employees Worked With
David Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Flo Benjamin, Amy Felix
Jul 17, 2019 -

Culver City Mazda responded

Hello, Thank for your positive feedback we appreciate it so much. Our team enjoys receiving praise for a job well done. We work diligently around the clock to make sure all of our customers are well taken care of. -The Culver City Mazda Team

July 15, 2019

Service center saved me a huge headache I had just purchased a Mazda with another dealership and two weeks into ownership, it had two major issues (which is outside the return window, mind y More

by ANDREWAPETRIE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Jul 16, 2019 -

Culver City Mazda responded

Hello Andre, We are sorry to hear about your vehicle's malfunction. Fortunately, our team is here for you to save the day. Our team works hard to make sure you the customer are well accommodated. -The Culver City Mazda Team

July 15, 2019

Excellence in Culver City I can always expect excellent service & amenities when I’m getting my Mazda CX-5 serviced at Mazda Culver City. Steve took good care of me & the serv More

by Carla Rose
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Jul 16, 2019 -

Culver City Mazda responded

Hello Carla, Thank you for stopping by and enjoying our doughnuts. We try to make your visit here with us as relaxing as possible. While we service your car. Please come back soon even if your car is not in need of service come and enjoy our free doughnuts! -The Culver City Mazda Team

July 13, 2019

Always a great experience I have been taking my Mazda here for service since I moved to LA and plan to continue taking It here! The service is top notch and the team is very re More

by Tom Burton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Jul 16, 2019 -

Culver City Mazda responded

Hello Tom, Thank you for choosing us as your vehicle aid service team. We also would like to thank you for your awesome review. Our team is very pleased to hear when someone leaves us positive comment s such as this one. We hope to continue to serve you and we would like to welcome you L.A -The Culver City Mazda Team

July 12, 2019

Good Experience Good Experience. Honest employee. Friendly employee. Fair Price. Good Environment. Only bad experience was the Lyft driver hired by the dealer that to More

by DENNISDPHOTO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Mejia
Jul 16, 2019 -

Culver City Mazda responded

Hello Dennis, We are so sorry for your incident with your Lyft driver. We are glad you got home safe. We look into hiring safer drivers. -The Culver City Mazda Team

July 12, 2019

Excellent Service! Lawrence did an excellent job of getting me in and out for my recall service in a little over an hour. Very smooth process. I would definitely bring More

by Chris Roberts
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lawrence Melendez
Jul 16, 2019 -

Culver City Mazda responded

Hello Chris, Our team works hard to get you in and out as fast as we can. We value your time so we must work very diligently to get you back the road and on schedule. -The Culver City Mazda Team

July 12, 2019

Fast and Friendly - 10 Stars Fast and Friendly service, Steven walked through everything that would be fine with my car and arranged a Lyft for me. Lyft picked me up when the car More

by AHJAI79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Jul 16, 2019 -

Culver City Mazda responded

Hello, We are glad we were able to serve you in a timely matter. Your time is so valuable to us. Our team keeps a tight schedule so you can carry on with yours. -The Culver City Mazda Team

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