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Culver City Mazda - Service Center

Culver City, CA

4.8
1,928 Reviews

1,928 Reviews of Culver City Mazda - Service Center

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July 01, 2019

Smart + Efficient George was great at analyzing the issue with my car and handled the lug nut recall quickly. They made it easy for me to get in and out. Flo answered m More

by gelaanne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Flo -- phone support in service center, George Mejia
Jul 16, 2019 -

Culver City Mazda responded

Hello, We thank up for your positive feedbacK we try to ensure that all of our customers are well taken care of especially when it comes to things like recall. We are always here for you guys. -The Culver City Mazda Team.

June 30, 2019

I Love this dealership The pleasure I have when I take my car to this dealership, it’s beyond. They are absolutely loving people starting at the person who welcome you and a More

by CLEBICH
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Mejia, Steven Ruiz
Jul 16, 2019 -

Culver City Mazda responded

Hello, Our team is dedicated to providing you with a warm welcome as soon as you step foot on our facility. We try very hard to keep the environment of our facility a very family-oriented one. Here at Culver City Mazda, we treat each and every one of our customer like family. -The Culver City Mazda

June 29, 2019

Quick service , and the service team was very nice about letting me bring my car in without an appointment. Steve was great about working out a fair price. I also a More

by CHELSEA.WALKER310
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Jul 16, 2019 -

Culver City Mazda responded

Hello Chelsea, Our team is dedicated to delivering fast-paced service for your convenience. Along with comfortable prices. -The Culver City Mazda Team

June 28, 2019

Ask for Amy @ Service! This was my 3rd visit to CC MAZDA service center. Amy got my car in and out within less than 2 hours. Great service! I highly recommend this location! More

by LGolan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Jul 16, 2019 -

Culver City Mazda responded

Hello, We here at Culver City Mazda understand how important your time is. More importantly, we understand how important your vehicle is to you. Which is why we work diligently around the clock to provide you with fast service to get you in and out of our facility and on with your day. -The Culver City Mazda Team.

June 28, 2019

Outstanding service and complete explanation of my concern!! I have been using Culver City Mazda since I moved to California three and a half years ago! Steven has always taken care of me in a pleasant and infor More

by CAROLHAYESMAIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Jul 16, 2019 -

Culver City Mazda responded

Hello Carol, We appreciate you choosing as your service provider for all your vehicle needs. We appreciate your business and loyalty. We appreciate your comments and positive feedback. We look forward to serving you for many more years to come. -The Culver City Mazda Team

June 28, 2019

Install Apple Care I received superb customer service from Amy with my installation of Apple care and she had another problem checked out which greatly assured me of no More

by BRADG509
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ram Tehrani, Amy Felix
Jul 16, 2019 -

Culver City Mazda responded

Hello Brad, Customer communication is our strongest skillset. We are always looking for our customers to ensure they are happy with the products they are purchasing from us. Enjoy your apple care while on the road this summer! -The Culver City Mazda Team!

June 26, 2019

Service Took a while to get scheduled but once done. Work was satisfactory. I suggest quicker respond to scheduling. Took over 3 weeks to get scheduled More

by MBADA365
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry salesman. Nicest guy you will ever meet
Jul 16, 2019 -

Culver City Mazda responded

Hello, Thank your feedback we appreciate you taking time out of your busy day to write a review. our team is working diligently around the clock to make changes and improve our scheduling. We thank you for your patient. -The Culver City Mazda Team

June 24, 2019

Amazing service. Everyone at this dealership was very helpful and courteous. Very pleasant experience and will definitely be coming back for all my vehicle needs in t More

by REYESM101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Felix, Steven Ruiz
Jun 25, 2019 -

Culver City Mazda responded

Hello! We are very pleased you left our dealership with the ultimate customer satisfaction. We hope to see you again soon! -The Culver City Mazda Team!

June 21, 2019

Super nice folks It's always very pleasant going to this Mazda service center, everyone is kind and communicative and informative. Lawrence was very helpful in particu More

by jessbair2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lawrence Melendez
Jun 25, 2019 -

Culver City Mazda responded

Hello! Thank you for using our service center! Here at Mazda, we treat everyone like family! We hope to see you again. -The Culver City Mazda Team

June 20, 2019

service repair Staff was Friendly and helpful. George was specifically helpful in setting up my appointment and getting approval from my extended warranty for the ne More

by FAMU_MOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Foster, George Mejia
Jun 21, 2019 -

Culver City Mazda responded

Hello! Thank you for taking the time to leave feedback on your service experience with us. Please let us know if there is anything we can do to make your next visit 5-stars, Best, The Culver City Mazda Team

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