Culver City Mazda - Service Center

Very efficient and kind! Super helpful from the start. I was in and out quickly. Super helpful from the start. I was in and out quickly. More

Meticulous in presenting the inspection process and what repairs would need to be required. They made it very easy for me to prepay online and provided Lyft service from and to the dealership so that I was repairs would need to be required. They made it very easy for me to prepay online and provided Lyft service from and to the dealership so that I was able to get other work done while they were inspecting the vehicle. More

I had a great experience. Got my car back very quickly and the car was washed. Got my car back very quickly and the car was washed. More

Richard Tran, The service agent was super duper friendly. He is courteous, professional. He explained everything including cost, procedure, and responded to my texts in a reasonable time. They called me lyft He is courteous, professional. He explained everything including cost, procedure, and responded to my texts in a reasonable time. They called me lyft to and from to the service center. It was easy peasy. I am very pleased. More

Very accessible, professional staff who were very helpful with my needs, during and after the purchase of my car. Thank you. with my needs, during and after the purchase of my car. Thank you. More

Massively overcharged me for repairs, way over the original quote that they gave me. Brakepad/rotor replacement on the back two wheels and replacing one caliper ran me $2500, and it took them two days original quote that they gave me. Brakepad/rotor replacement on the back two wheels and replacing one caliper ran me $2500, and it took them two days longer to finish the job than they originally estimated. On top of that, my brakes STILL aren't responsive -- I'm taking the car to a real mechanic to double check their work. Then they had the audacity to send me an email trying to BUY the godd*mn car with a lowball offer, claiming that it was in "good" condition but not "excellent." My car barely has 15k miles on it and I paid you two and a half grand to fix the brakes, if it's not in excellent condition then it's YOUR FAULT! They also claimed that I didn't have any warranty for the car when I paid extra for the 5-year powertrain warranty back in 2020. Honestly, I could forgive them being liars and cheapskates if they were at least decent mechanics, but they really can't do anything right. More

Great Service! Jonathan Rodriguez was very helpful. I am confident in Culver City Mazda's service. Jonathan Rodriguez was very helpful. I am confident in Culver City Mazda's service. More

First time I felt that dealer pricing for service was competitive. Also my service person was excellent helping me figure out what was covered under the extended warranty I purchased. competitive. Also my service person was excellent helping me figure out what was covered under the extended warranty I purchased. More

Super friendly and professional service and the supporting technology and video walk through was helpful and appreciated. supporting technology and video walk through was helpful and appreciated. More

Good service and informative. Kept me up to date on progress of car and forthcoming on what repairs were necessary Kept me up to date on progress of car and forthcoming on what repairs were necessary More