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Culver City Mazda - Service Center

Culver City, CA

4.8
1,945 Reviews

1,945 Reviews of Culver City Mazda - Service Center

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May 05, 2024

Service was friendly and quick. Nothing was recommended that I didn’t need immediately. Great follow through More

by ERIN.odonnell23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
May 06, 2024 -

Culver City Mazda responded

Thank you for your business and posting such an excellent review and recommendation. We're happy to read about your great experience and will be sure to pass on your kind words to Jonathan and our team. Please let us know if there's anything else we can do for you.

May 04, 2024

Latest routine maintenance service was efficiently conducted. Jonathan did a great job of communicating services rendered and anticipated timeline. I like the video presentation by the technician. More

by BURTMCCORKLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Rodriguez
May 06, 2024 -

Culver City Mazda responded

Thank you so much for your excellent review of our Service Department. We are so pleased to hear that you enjoyed our transparency video. If you have any questions, please don't hesitate to reach out.

May 04, 2024

They were quick and very informative and told me everything that went on with my car More

by josephcorral86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
May 06, 2024 -

Culver City Mazda responded

Thank you for the 5-star rating! We're pleased that our team provided you with great service during your visit. We appreciate your recommendation and look forward to seeing you again!

May 03, 2024

Jonathan and the rest of team have always taken excellent care of me and my car! 10/10 would recommend. More

by Heidi Luukkonen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Rodriguez
May 06, 2024 -

Culver City Mazda responded

All of us at Culver City Mazda take pride in providing exceptional service to our customers and we are glad to see that has been your experience! We are pleased to hear that Jonathan has been of great assistance to you and will make sure he hears about your nice words. If there is anything more we can do for you let us know.

May 03, 2024

Miguel always takes care of us, and after 7 years of ownership we really like the dealership, too. More

by CHUCK.LISSER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Champagnie
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Culver City Mazda responded

We are pleased to hear that Miguel has been of great assistance to you and will make sure he hears about your nice words. We are thankful to have you as a customer.

May 02, 2024

Since the rep is the dealership I found him to be pleasant with good interpersonal skills. More

by RMORTON311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Cordova
4.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Champagnie
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Culver City Mazda responded

We're happy to hear you had a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

May 01, 2024

Always great customer service. I leave feeling confident in my purchases. Definitely recommend mazda culver city! More

by CRUZ.ISABEL16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John, service
May 06, 2024 -

Culver City Mazda responded

What a great review! Thanks so much for taking the time to rate and review your positive experience! We look forward to working with you again!

May 01, 2024

Always appreciated Migue's friendly, efficient service and clear communication. He knows his business and conveys his expertise with his personable and professional manner. I did not, however, enjoy th More

by jckii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Tehrani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arlene Quiros
4.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Champagnie
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Culver City Mazda responded

While we are very happy that Miguel has treated you well, we are sorry to hear about your frustration with buying out your lease. We certainly wish we had more leeway.

May 01, 2024

I value the expertise and professionalism of this dealership and maintenance staff. They never steer me wrong and always provide quality service! More

by CHRISTINETORREELE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Calles - 5 Stars!⭐️
May 06, 2024 -

Culver City Mazda responded

John and our team strive to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

April 30, 2024

It's always a pleasure knowing that you're in good hands with your Representative Miguel. He's very professional in explaining what services you're receiving within your car. I felted I was in good hands More

by MODISETTEGURL1208
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Champagnie
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Culver City Mazda responded

We appreciate you taking the time to submit a review of your service experience with Miguel at Culver City Mazda. On behalf of our team, we value you as a customer and look forward to serving you in the future.

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