Back

Culver City Mazda - Service Center

Culver City, CA

4.8
1,924 Reviews

1,924 Reviews of Culver City Mazda - Service Center

Sort by
April 14, 2024

Whole process from making service appointment. . to drop off and pick up was very smooth and efficient! Very helpful.. got us an Uber home and back. Very happy with experience at Mazda in Culver More

by jikerson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Culver City Mazda responded

We appreciate your positive star rating and we're glad to hear you were happy with your overall experience. If there's anything more we can do to improve our services, please let us know. We look forward to working with you again.

April 13, 2024

Richard was great! ! He promptly resolved vehicle issues and communicated throughout process. I will return to this location for future repairs because of Richard :) More

by CARA8267
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
Apr 15, 2024 -

Culver City Mazda responded

We appreciate you taking the time to submit a review of your service experience with Richard at Culver City Mazda. On behalf of our team, we value you as a customer and look forward to serving you in the future.

April 12, 2024

Obsessed with this dealership. #1 reason I will not switch to another location or dealership. More

by CBABBIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Culver City Mazda responded

We love to read reviews like this one! Thank you so much for sharing your experience at Culver City Mazda. We are so pleased to hear that Mario and our team were able to give you the service you deserve. Please don't hesitate to call if you have any questions

April 11, 2024

John Calles, my service manager, was excellent. Great response. The concierge was just great also. Happy with the experience. More

by kleinhenm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Champagnie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Calles
Apr 12, 2024 -

Culver City Mazda responded

Thank you for your excellent review. We are so pleased to hear that John gave you the service you deserve. Have a wonderful weekend.

April 10, 2024

John was very communicative with me. Made sure everything was in order for me even lended me a rental for the time being. I appreciated that so much. More

by MORALESEMILY37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Apr 10, 2024 -

Culver City Mazda responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

April 10, 2024

It was easy to drop off the car and get back home Richard was so nice and made everything easy and stress free So far it has been an good experience all round Thank you More

by ELIZABETHSCHUMITZKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Tran
Apr 10, 2024 -

Culver City Mazda responded

We love reading that you were happy with your customer service experience and that Richard was able to help make your visit stress-free! Don't hesitate to reach out if you have any questions.

April 10, 2024

The service department at Culver City Mazda is great. I always feel like I’m getting the best service and Miguel Champagne was very attentive. Overall great customer service. More

by BYRIEBASS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Champagnie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2024 -

Culver City Mazda responded

What a great review! Thanks so much for taking the time to rate and review your positive experience! We look forward to working with you again!

April 10, 2024

Fast and easy service and very friendly representatives. I would definitely recommend them to anyone in need of help for their car More

by MITCHJANKOVIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Champagnie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Hegge
Apr 12, 2024 -

Culver City Mazda responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Culver City Mazda. We appreciate your recommendation and look forward to serving you again.

April 04, 2024

Service was very good! The service managers and receptionists were very helpful. The place was very clean, to. More

by mhagcaoili
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Tran
Apr 05, 2024 -

Culver City Mazda responded

Thanks so much for taking the time to rate and review us! We're so glad you enjoyed working with our team and that you were happy with the level of service you received. Please let us know if there's anything more we can do.

April 04, 2024

Miguel was great. Fast, communicative, clear, concise, respectful, and easy-going. I think that’s over 15 words now. Thanks. More

by Jason.emanuel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Champagnie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2024 -

Culver City Mazda responded

Thank you for your excellent review. We are so pleased to hear that Miguel gave you the service you deserve.

...
28
...