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Culver City Mazda - Service Center

Culver City, CA

4.8
1,917 Reviews

1,917 Reviews of Culver City Mazda - Service Center

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November 08, 2023

Miguel’ service exceeded my expectations. Miguel went far and beyond to make sure my needs were fulfilled. Miguel was also professional, polite, understanding, friendly, and remarkable knowl More

by GUIDOVERGARARN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Champagnie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2023 -

Culver City Mazda responded

We're happy you found our staff to be so supportive during your experience here at Culver City Mazda. We are always more than happy to assist you if anything else comes up. Take care!

November 04, 2023

I had such a positive experience working with Service Advisor, Richard Tran. He stayed in touch with me throughout my service and went above and beyond to help with my insurance carrier to get some cover More

by JeanneP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Tran
Nov 06, 2023 -

Culver City Mazda responded

Your wonderful feedback and rating mean a lot to us. We are so pleased to have been of assistance. If you have any further questions, please give us a call. We're always happy to help!

Nov 06, 2023 -

JeanneP responded

I am so impressed with your commitment to excellent customer service!

November 03, 2023

I was very pleased with Rick. He was very cordial. He kept me updated with the progress with the car. He had it ready early per my request. The while experience was great. Rick i More

by Ross
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard,Tran
Nov 06, 2023 -

Culver City Mazda responded

Thank you for your business and posting such an excellent review and recommendation. We're happy to read about your great experience and will be sure to pass on your kind words to Richard and our team. Please let us know if there's anything else we can do for you.

November 01, 2023

Excellent service advisor and customer service. Very timely communication. Everything was completed to our satisfaction. More

by SMGREEN002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Tran
Nov 02, 2023 -

Culver City Mazda responded

Your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

October 31, 2023

Rich was great. Communicated with me throughout the service. Explained everything well, and answered all my questions. More

by quinteroliz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Tran
Oct 31, 2023 -

Culver City Mazda responded

Thank you for your excellent review. We are so pleased to hear that Rich gave you the service you deserve. Have a wonderful Halloween!

October 31, 2023

Miguel was extremely helpful and professional during my visit, continuing the excellent standard I have come to expect from Culver City Mazda. I also really appreciate the video explanation of the service More

by CMP22191
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Champagnie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2023 -

Culver City Mazda responded

Thank you so much for your excellent review and rating of our Service Department. We are so pleased to hear that you enjoyed our transparency video. If you have any questions, please don't hesitate to reach out.

October 30, 2023

Miguel was amazing. Thank you Culver City mazda for excellent service. Highly recommended. Keep it up More

by peerisdhanuka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Champagnie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Culver City Mazda responded

Thank you for your business and posting such an excellent review and recommendation. We're happy to read about your great experience and will be sure to pass on your kind words to Miguel. Please let us know if there's anything else we can do for you.

October 29, 2023

Good, convenient, fixed my car and provided lyft to and from dealership which was great More

by GRIFFINAEDEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Champagnie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Hegge
Oct 30, 2023 -

Culver City Mazda responded

Thank you for writing a such a fantastic review! We are so happy to hear about your experience with our team and thank you for giving us the opportunity to serve you. Please let us know if you have any other questions.

October 26, 2023

The waiting room was clean and comfortable. Any staff I dealt with was pleasant and professional. The car was ready when promised and it had been washed. Great service. More

by LRW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Champagnie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2023 -

Culver City Mazda responded

Thank you for allowing us to earn your business! All of us at Culver City take great pride in providing nothing less than exceptional service, and we are glad that was your experience! We will share your kind words with Miguel and the team.

October 26, 2023

Richard Tran from the service department was excellent. Richard communicated with me throughout the process, sending timely updates as needed. More

by MARGARETROMERO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Tran, service dept
Oct 27, 2023 -

Culver City Mazda responded

Thanks so much for taking the time to rate and review us! We're so glad you enjoyed working with our team and that you were happy with the level of service you received. Please let us know if there's anything more we can do. We look forward to serving you again!

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