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1,917 Reviews of Culver City Mazda - Service Center
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September 29, 2023
Great service. Will definitely come back for my 60K miles check up. The entire service team was super helpful and very attentive to my request. Will definitely come back for my 60K miles check up. The entire service team was super helpful and very attentive to my request. More
by RSIMPKIN0501
Verified Customer
September 27, 2023
The staff at Culcer Coth Mazdaare all very friendly and helpful, I am pleased with their customer service skills and the dealership. helpful, I am pleased with their customer service skills and the dealership. More
by JBEANNIE77
Employees Worked With
Other Employees :
I forgot the receptionist's name. She’s very nice and helpful too. , Frank Guziak
September 22, 2023
Experience was very easy and time-effective. People working there were very kind and helpful. Overall a very smooth experience and will definitely continue bringing my car to Culver City Mazda i People working there were very kind and helpful. Overall a very smooth experience and will definitely continue bringing my car to Culver City Mazda in the future. More
by mcchochman
Employees Worked With
Richard Tran
September 22, 2023
Very good customer. Responsive, able to answer all my questions. High level of knowledge about my particular MAZDA. Responsive, able to answer all my questions. High level of knowledge about my particular MAZDA. More
by CSTONE1130
Employees Worked With
September 21, 2023
Amazing service from start to finish. Super communicative, easy process for getting complimentary Lyft rides, extremely helpful professionals. Always happy with what I get here Super communicative, easy process for getting complimentary Lyft rides, extremely helpful professionals. Always happy with what I get here More
by FDECKAS
Employees Worked With
Jonathan, Tracy Castillo
September 18, 2023
I didn't have so much and issue with any of the people who have generally been really nice however I have literally been waiting on a part for months without resolution. This is the front camera that is v who have generally been really nice however I have literally been waiting on a part for months without resolution. This is the front camera that is vital for safety features of the car (which by the way also being driven by my new driver son). I am uncomfortable with these safety features being disabled not to mention the error messages take up a lot of the display preventing other metrics from being displayed (very annoying). I was even told to call the Mazda customer excellence center which I did and they were not helpful at all. In fact they said they would escalate my case and someone would call me within 2 business days and that never happened. As of right now, I'm told the part is coming from Japan with no due date so I have a crippled car and not even an offer to compensate me in any way. I know this is partly a corporate thing however at the dealership level, I can think of something that can be done. I have something else (an air vent) that was accidentally broken (and thus not covered under warranty). A nice gesture might be to replace that vent at no cost to me which would make me very happy and show good faith to a long standing customer (who has had 4 Mazdas to date and plans to get another Mazda when this lease concludes in June of 2024). More
by MAMOS
Employees Worked With
Manny Reyes (part manager). And John (unknown last name) in service.
September 15, 2023
Quick, efficient service and helpful employees. Easy to get routine maintenance done and they’re conveniently located. Easy to get routine maintenance done and they’re conveniently located. More
by PACIPOLLA
Employees Worked With
