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Culver City Mazda - Service Center

Culver City, CA

4.8
1,919 Reviews

1,919 Reviews of Culver City Mazda - Service Center

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August 31, 2023

Professional and nice. They treated me with respect, like they valued my patronage. Made me feel like I made the correct decision to choose this place for their service. More

by BC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Rodriguez, Carl Hegge
Sep 06, 2023 -

Culver City Mazda responded

Thank you for your review, and of course for trusting us with your vehicle! We'll see you on the roads!

August 31, 2023

As always Culver City Mazda is amazing. Thank you to everyone!! Tony Miguel and Arlene More

by Mazdalover
Recommend Dealer
Yes
Employees Worked With
Manny Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Tehrani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Champagnie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arlene
Sep 06, 2023 -

Culver City Mazda responded

Thank you for your loyalty! I really appreciate your kind words about Tony, Miguel and Arlene!

August 28, 2023

I was given an estimate of 3:30 - 4:00 that the car would be done, But didn't get an update until I called at 4;00. At that time I was informed that it would take another 45 minutes. I got a text at 5:00 bar More

by erica_giggles
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John
Aug 29, 2023 -

Culver City Mazda responded

Thank you for your review, Erica. We're sorry your visit didn't go as planned, and we'll address these issues with our team. If you would like to discuss the details of your visit and finish up any service, please reach out to the store and hopefully we can turn your situation around.

August 28, 2023

My overall experience was great with Culver City Mazda and Miguel, and i will go back for service. More

by ZHANGXINYAN0826
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Champagnie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2023 -

Culver City Mazda responded

Miguel is fantastic! I am so happy to hear he helped you out and went above and beyond for you. Thank you for choosing us!

August 28, 2023

Thank you, Tony, Arlene and Miguel. My experience was amazing I highly recommend Culver City Mazda for all your car needs. More

by Mazdalover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Tehrani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Champagnie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arlene
Aug 29, 2023 -

Culver City Mazda responded

Thank you for writing such a wonderful review and recommendation! We are so happy to hear about your great experience with Tony, Arlene and Miguel and the seamlessness of the process. We thank you for giving us the opportunity to serve you. We hope you're enjoying your new Mazda, and we look forward to continuing to work with you.

August 24, 2023

Excellent service and Mikal, the service advisor. He’s very humble, and very very helpful. More

by Tsering Khangchen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Champagnie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2023 -

Culver City Mazda responded

Thanks so much for the five-star rating! We're so glad you enjoyed your visit and we look forward to working with you again!

August 23, 2023

Culver City Mazda is amazing. I was grateful for Miguel Jonathan’s help. Big shout out to Tony and Arlene for always helping us with all our car needs. More

by miz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Tehrani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Champagnie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arlene Quiros
Aug 24, 2023 -

Culver City Mazda responded

Thank you for writing a such a fantastic review! We are so happy to hear about your experience and thank you for giving us the opportunity to serve you. Please let us know if you have any other questions.

August 23, 2023

I hate anything about cars so I always go to this dealership to have anything and everything done( yes even for the basic stuff). Overall, they are accommodating and helpful. More

by JENNIFERCELE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Champagnie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Rodriguez
Aug 24, 2023 -

Culver City Mazda responded

Thank you for the opportunity to continue tobearn your business and for taking the time to post a review. Please don't hesitate to reach out if we can help you with anything else.

August 23, 2023

Miguel was amazing. He was attentive and did a great job of showing he cared. His focus was on me, my concerns and getting me on my way. Even though I’m sure he was jugg More

by MARK
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Champagnie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2023 -

Culver City Mazda responded

Thank you for your business and posting such an excellent review. We're happy to read about your great experience and will be sure to pass on your kind words to Miguel. Please let us know if there's anything else we can do for you.

August 22, 2023

This dealership and service department are truly the best. Miguel was wonderful. Whoever manages Culver City Mazda, both sales and service, you are doing an amazing job. The team here is like none other More

by ROBINF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Champagnie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2023 -

Culver City Mazda responded

WOW- thank you so so much for your wonderful words. They mean so much to our team... We are so happy that you are comfortable with us and pleased with your car's service. Please don't hesitate to reach out if you need anything else. Take care!

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