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Culver City Mazda - Service Center

Culver City, CA

4.8
1,920 Reviews

1,920 Reviews of Culver City Mazda - Service Center

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March 15, 2023

Car not ready when first promised. At revised time, car still not ready. At new revised time car still not ready. When told it would finally be ready, had to wait 1 hour and then le More

by UNHAPPY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
rathis
Mar 16, 2023 -

Culver City Mazda responded

We appreciate your feedback regarding your car service. We apologize our behavior was not as professional as it should have been. We are taking your input and will work on it.

March 14, 2023

Miguel did an excellent job of taking care of our car and saved us some money. More

by WILSONTOMJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Champagnie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2023 -

Culver City Mazda responded

We appreciate you trusting Miguel with your needs! Take care and please don't hesitate to reach out if we can be of assistance again in the future!

March 13, 2023

Well-maintained office and attentive to customers, prompt & quality service, ty to mike & the techinicians who services my vehicle. More

by THINGSIAVAILED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Champagnie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2023 -

Culver City Mazda responded

We are so happy we had the chance to meet you, and help you out with your service! We'll let Mike know about your wonderful review!

March 13, 2023

Awesome! !! It was a quick and easy experience! Highly recommend! Roman in finance was great! More

by BFMCBRONKO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roman Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvette Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Ruiz, Bronko Tatic
Mar 16, 2023 -

Culver City Mazda responded

We are so thrilled to hear you were pleased with your experience. Thank you for visiting Culver City Mazda!

March 06, 2023

My First Service at Culver City Mazda, and my experience is very good. Miguel took care of my service, and my vehicle was ready as expected. Thank you More

by JCHETIGARI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Champagnie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2023 -

Culver City Mazda responded

Thank you for your excellent review. We are so pleased to hear that Miguel and the team gave you the service you deserve. Have a wonderful week!

March 06, 2023

Very efficient, very comprehensive, very informative and nice people. My experience was tons better than I anticipated. More

by mkiefer123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2023 -

Culver City Mazda responded

Thank you for writing a such a fantastic review! We are so happy to hear about your experience with David and thank you for giving us the opportunity to serve you. Please let us know if you have any other questions.

Mar 09, 2023 -

mkiefer123 responded

David is a good employee.

March 06, 2023

I checked in quite late, but they still accepted me, and my car was available in less it’s two hours. The associates were very helpful and told me what was going on with my vehicle, and even suggested ways More

by AMBOENCISO3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Mar 08, 2023 -

Culver City Mazda responded

Thank you so much for your excellent review and rating of our Service Department. We are so pleased to hear that we were able to help. If you have any questions, please don't hesitate to reach out.

March 03, 2023

Servicing my vehicle @Culver City has been very smooth and will most likely return for next service. More

by suymed
Service Time
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Mar 06, 2023 -

Culver City Mazda responded

Thank you for taking the time to rate and review us! We're so glad to know your service experience went so seamlessly! We would love to to assist you again in the future!

February 28, 2023

Great customer service rep and great mechanical work done. Very happy and satisfied again with my interaction and work done. More

by mandlerj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Mar 01, 2023 -

Culver City Mazda responded

We love to read reviews like this one! Thank you so much for sharing your experience at Culver City Mazda. We are so pleased to hear that Steven was able to give you the service you deserve. Please don't hesitate to call if you have any questions.

February 27, 2023

I would like to thanks the service department they provide best services as always and Steve More

by PCHELSEA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Feb 28, 2023 -

Culver City Mazda responded

Thank you so much for your excellent review and rating of our Service Department. We are so pleased to hear that you enjoyed visit and that Steve was able to give you the service you deserve. If you have any questions, please don't hesitate to reach out.

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