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Culver City Mazda - Service Center

Culver City, CA

4.8
1,926 Reviews
Call Service Center (310) 391-0445

1,926 Reviews of Culver City Mazda - Service Center

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May 23, 2022

Amy was great! The service process was easy from start to finish. Thanks again Amy! More

by NAVARRETEANTONIO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Report | Print
May 24, 2022 -

Culver City Mazda responded

Thank you for taking the time to leave us a comment on your experience with us. We're so glad you enjoyed working with Amy and the level of service you received! We will make sure Amy hears your kind words. If there is anything you need please feel free to let us know.

May 19, 2022

Service rep was friendly and provided consistent updates about the progress on my car. I appreciated the video walk through of the evaluation phase as well. More

by JESS.LAN13
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Report | Print
May 20, 2022 -

Culver City Mazda responded

Thank you so much for rating and reviewing our business! It's great to hear that you appreciated the video we shared with you of the evaluation. As part of our Culver City Mazda Promise we want to have complete transparency with our customers and sharing walk through videos of the evaluations so customers can see what our technicians see. We strive to make our customers happy, and we’re glad we hit the mark!

May 18, 2022

Scheduled service was excellent. Service writer was professional and kept me completely informed. The service was thorough, and the price was extremely reasonable. Can recommend with More

by GMT714
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Champagnie
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2022 -

Culver City Mazda responded

Thank you so much for taking the time to review and rate us! It's always a pleasure to hear that our team has been providing excellent customer service!

May 18, 2022

Very good customer service and this place is so clean and neat. Service adviser was very friendly, More

by Top33best
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Champagnie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 19, 2022 -

Culver City Mazda responded

We appreciate so much you taking the time to rate and review us! In order for customers to feel comfortable to come into our facilities we work hard to make sure everything is clean and neat! We are glad to see our work is appreciated, and are pleased to hear you are happy with the level of service your received!

May 17, 2022

Ther service was very good, the waiting room clean and comfortable. I do wish the information about length of time needed for service was given out in a better manner. I had to wait along time to hea More

by J.ED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 18, 2022 -

Culver City Mazda responded

Thank you for taking the time to leave us a comment about your experience! We appreciate the feedback and are constantly trying to improve in any way we can for our customers!

May 17, 2022

Good customer service and communication. The service was fairly priced. The free wash should include internal cleaning. More

by BRUNO.C.MOREIRA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
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May 18, 2022 -

Culver City Mazda responded

Thank you for rating us and leaving a review! It's always a pleasure to hear our team has been providing excellent customer service. We appreciate the feedback about your experience!

May 12, 2022

Customer service was awesome , I have no complaints at all . Thanks again rich for helping me More

by RAVEN_GORDON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Pia
Report | Print
May 13, 2022 -

Culver City Mazda responded

Thank you for taking the time to leave us a review! We always strive to give our customers exceptional customer service and we are pleased to hear that you are happy with the level of service we provided. We will make sure Rich hears about your kind words!

May 07, 2022

Steve was all over my repair. He kept me updated and informed. Nice car wash as well. More

by SPIRONS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Ruiz
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May 09, 2022 -

Culver City Mazda responded

We appreciate so much that you took the time to leave us such a fantastic rating and review! Our team is always doing their best to keep our customers informed and updated about their services and we are very happy to hear that you are pleased with your service. We will be letting Steve know that you were pleased with the service they provided you.

May 06, 2022

From start to finish, my appointment went perfectly. Amy was great - helpful, friendly and professional. More

by LORI_BALSAMO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Report | Print
May 09, 2022 -

Culver City Mazda responded

Thank you for taking the time to leave us a comment on your experience with us. It's great to hear that our team have been giving exceptional service to our customers. We will let Amy know about your kind words! Let us know if there is anything we can do for you.

May 05, 2022

Rich is a friendly and efficient Service Advisor. A big thanks to him and the mechanic who serviced my CX-5. Keep up the good work ! Kevin More

by TAXMANINLA
Recommend Dealer
Yes
Employees Worked With
Richard Pia
Report | Print
May 06, 2022 -

Culver City Mazda responded

Thank you for taking the time to leave us a comment on your experience with us. It's always a pleasure to hear that our team has been providing excellent customer service. All of us at Culver City Mazda take great pride in providing nothing less than exceptional service, and we are glad to see that our work is appreciated!

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