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Culver City Mazda - Service Center

Culver City, CA

4.8
1,961 Reviews

1,961 Reviews of Culver City Mazda - Service Center

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June 14, 2022

The service staff was helpful and accommodating. They ordered what I needed and scheduled service quickly. More

by ALYSONAXLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The woman at the front desk who assisted with my ride was very helpful, Amy Felix, Miguel Champagnie
Jun 15, 2022 -

Culver City Mazda responded

We are happy to see that you rated your experience 5 stars! It brings us so much joy that you are happy with the level of service our team provided during your visit.

June 14, 2022

It was my first visit here and it was a pleasant one, I received answers on the spot.. great service and sales! More

by andresjimenez0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz, Florin Lasca
Jun 15, 2022 -

Culver City Mazda responded

We love reading that your first visit was a successful one! At Culver City Mazda we take great pride to provide nothing but exceptional service and being diligent in our explanations with our customers. Please let us know if there is anything else we can do for you.

June 13, 2022

Great, prompt service! Amy was exceptional as a point of contact, very polite, communicated well about recommendations and completion. More

by KY.ANDERSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Jun 14, 2022 -

Culver City Mazda responded

Thank you for taking the time to leave us a comment on your experience with us! We're so glad that you enjoyed working with our team and that you were happy with our customer service. We will notify Amy that her hard work is appreciated and that you are pleased your experience working with her.

June 10, 2022

I brought my car in for a recall. I have previously been to Galpin Mazda and I will never return there. But the people at Culver City Mazda were great. Richard was my point of conta More

by BILLYD54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Pia
Jun 13, 2022 -

Culver City Mazda responded

Thank you so much for taking the time to review your experience with us! We will pass along your kind words to Richard and how pleased you are with the level of service our team was able to provide during your visit. Please le us know if there is anything more we can do for you.

June 10, 2022

I’ve been to this dealership the past four years and they have been excellent every time! Highly recommend :) More

by PRATAP.UJI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Jun 13, 2022 -

Culver City Mazda responded

We love reading that you had a great experience working with our team! It's always a pleasure to know that we have amazing customers who trust our services and continue to come back for so many years! Thank you for recommending us and we look forward to continue providing exceptional customer service each time you visit us.

June 09, 2022

Everyone was very helpful and nice. I knew exactly what they were doing to the car and no pressure to do anything extra. More

by Rebecca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Jun 10, 2022 -

Culver City Mazda responded

Rebecca, we love hearing such amazing feedback! Thank you for giving us a 5-star rating! All of us at Culver City Mazda take great pride in providing nothing less than exceptional service, and we are glad to see that our work is appreciated! As part of our Culver City Mazda Promise we want to have complete transparency with our customers and we are glad to hear that you were happy with the video our technicians provided for you.

June 08, 2022

Everyone was very helpful and Rich walked me through the entire process. Great service and will be coming back again. More

by DAFONSECA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kiara Rush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Pia
Jun 08, 2022 -

Culver City Mazda responded

We are delighted to read about your experience with Culver City Mazda. We are glad to hear that our team provided excellent service. We will make sure Rich hears about your kind words. We strive to make our customers happy, and we’re glad we hit the mark! We look forward to provide exceptional service for your next visit!

June 07, 2022

Richard and the rest of the service team were extrememly helpful in addressing several issues that my vehicle is having, while completing my normal service appointment. The communication was thorough, easy More

by MORGANBENTZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracy Castillo, Richard Pia
Jun 08, 2022 -

Culver City Mazda responded

We love reading such amazing feedback and that you had a great experience working with our team! We appreciate you taking the time to review and rate us 5 stars! We take great pride to provide nothing but exceptional service and being diligent in our explanations with our customers and we are happy that our team was able to provide that for you. As part of our Culver City Mazda Promise we want to have complete transparency with our customers and we are glad to hear that you were happy with the notes and video our technicians provided for you. We will make sure Richard and the team hear about your kind words and that their hard work is appreciated.

June 07, 2022

The service team is awesome! !! They always take excellent care of me and my car. From the valet, receptionist and to the advisors, they are all very attentive. More

by theramfact
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Jun 08, 2022 -

Culver City Mazda responded

We love reading that our service team is providing exceptional service! Thank you for taking the time to review and rate us 5 stars! All of us at Culver City Mazda take great pride in providing nothing less than exceptional service, and we are glad to see that our work is appreciated!

June 07, 2022

Steve from the customer service department was great, he went above and beyond to help me get a tire replaced, which was covered by a third party that was very hard to work with. The location is great also, More

by ioanaduca1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Jun 08, 2022 -

Culver City Mazda responded

Thanks so much for taking the time to rate and review us! We're so glad you enjoyed working with Steve and our team and that you were happy with the level of service you received. We will let Steve know about your kind words and that his work is appreciated. Please let us know if there's anything more we can do for you.

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