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Culver City Mazda - Service Center

Culver City, CA

4.8
1,937 Reviews
Call Service Center (310) 391-0445

1,937 Reviews of Culver City Mazda - Service Center

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May 05, 2022

Rich is a friendly and efficient Service Advisor. A big thanks to him and the mechanic who serviced my CX-5. Keep up the good work ! Kevin More

by TAXMANINLA
Recommend Dealer
Yes
Employees Worked With
Richard Pia
Report | Print
May 06, 2022 -

Culver City Mazda responded

Thank you for taking the time to leave us a comment on your experience with us. It's always a pleasure to hear that our team has been providing excellent customer service. All of us at Culver City Mazda take great pride in providing nothing less than exceptional service, and we are glad to see that our work is appreciated!

May 04, 2022

Rich and the service team are top professionals. They took great care in explaining the process and taking care of my vehicle. More

by CMLEE13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Pia
Report | Print
May 05, 2022 -

Culver City Mazda responded

Thanks so much for taking the time to write this 5-star review! We love hearing such amazing feedback! All of us at Culver City Mazda take great pride in providing nothing less than exceptional service, and we are glad to see that was your experience!

May 04, 2022

i love Culver City Mazda! Everyone is friendly and knowledgeable about the car. They are ready to meet your needs. More

by FACELISA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Pia
Report | Print
May 05, 2022 -

Culver City Mazda responded

What a wonderful review! We really appreciate you taking the time to leave us your feedback. Here at Culver City Mazda we take great pride to provide nothing but exceptional service and being diligent in our explanations with our customers. We strive to make our customers happy, and we’re glad we hit the mark!

May 03, 2022

Steve was helpful, efficient and explains to me how my tailgate automatically unlocks, which has puzzled me for five years. More

by SCOTTXWOOLLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Report | Print
May 04, 2022 -

Culver City Mazda responded

Thank you so much for taking the time to rate and review us! We’re so glad you enjoyed working with Steve and that you were happy with the level of service you received. We will make sure that Steve hears about your kind words.

May 03, 2022

Amy was Fantastic. She clearly communicated with me about where my car was in the process and timed things well so I arrived just in time for them to be done. Amy looke More

by TONYALK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Report | Print
May 04, 2022 -

Culver City Mazda responded

We love hearing such amazing feedback! Thank you for taking the time to leave us a review! Here at Culver City Mazda we take great pride to provide nothing but exceptional service and being diligent in our explanations with our customers. It’s always a pleasure to hear that our team has been providing excellent customer service. We will make sure that Amy hears your kind words. Please let us know if there's anything else we can do for you.

May 02, 2022

Everything went smooth, it was great! Steve was very helpful and explained everything that was going to happen during the service. More

by astelfair
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Report | Print
May 03, 2022 -

Culver City Mazda responded

Thank you for taking the time to leave us a review and rate us. We are glad to hear that our team provided excellent service. We will make sure Steve hears about your kind words. We strive to make our customers happy, and we’re glad we hit the mark!

May 02, 2022

Great service, great video diagnosis. Good communication throughout the process. A bit hard to book appointments. You have to schedule to drop off. More

by mlennon11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Report | Print
May 03, 2022 -

Culver City Mazda responded

Thanks so much for taking the time to rate and review your experience! We have been extremely busy and shorthanded for various reasons and in result our appointment openings are booked as soon they open. We do appreciate your feedback as we are always looking to improve.

May 02, 2022

Steve is very helpful in arranging the appointment, as well as getting everything finished in a thorough/timely manner. More

by P
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Report | Print
May 03, 2022 -

Culver City Mazda responded

We appreciate so much for taking the time to rate and review us! We're so glad you enjoyed working with Steve and that you were happy with the level of service you received. Please let us know if there's anything more we can do.

May 01, 2022

Smooth and pleasant experience. Service advisor was very easy to work with. No pressure exerted to try and get extra work done that I have experienced at the other dealership. I More

by GRAHAM7X7
Recommend Dealer
Yes
Employees Worked With
Richard Pia
Report | Print
May 02, 2022 -

Culver City Mazda responded

Thanks so much for taking the time to review your experience with us. We strive to make our customers happy, and we’re glad we hit the mark!

April 30, 2022

Was treated with respect excellent service time efficient good all around service thanks Mike for taking good care of us More

by sd12356
Customer Service
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Report | Print
May 02, 2022 -

Culver City Mazda responded

We appreciate you taking the time to rate us and leave us a review. It's always a pleasure to hear that our team has been providing excellent customer service, and we will make sure Mike hears about your kind words.

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