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Culver City Mazda - Service Center

Culver City, CA

4.8
1,913 Reviews

1,913 Reviews of Culver City Mazda - Service Center

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April 14, 2022

Very straightforward about how long service would take, offered me a ride home if I wanted, pleasant atmosphere in the waiting area. Friendly and above-board throughout. More

by ADURALDE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Apr 14, 2022 -

Culver City Mazda responded

What a great review! Thanks so much for taking the time to rate and review your positive experience! We look forward to working with you again!

April 13, 2022

No issues. Dropped off my car in the morning, picked it up in the afternoon. No complaints. More

by bsagan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Apr 14, 2022 -

Culver City Mazda responded

Thanks so much for the five-star rating! We're so glad you enjoyed your visit and we look forward to working with you again!

April 12, 2022

Service at Culver City Mazda is just as good if not better than the service I received when I drove BMWs from Beverly Hills BMW. Super friendly too. More

by MARK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard was 5 stars , Gladis Belloso, Steven Ruiz
Apr 13, 2022 -

Culver City Mazda responded

We're thrilled to read that our customer service exceeded your expectations. We'll be sure to pass on your kind words to Richard. Thank you for the opportunity to earn your business and for taking the time to post a review. Please let us know if there is anything else that you need.

April 11, 2022

Provided good detail from inspection. Quick check out and easy free lyft ride from and to the dealership More

by erikstadell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2022 -

Culver City Mazda responded

Thanks so much for taking the time to rate and review us! We're so glad you enjoyed working with our team and that you were happy with the level of service you received. Please let us know if there's anything more we can do. We look forward to serving you again!

April 11, 2022

My service advisor, Richard, was very helpful. He explained everything clearly and took the time throughout the day to update me on how the repairs were progressing. My experience with Culver City More

by fbarryus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Pia
Apr 11, 2022 -

Culver City Mazda responded

This is such a wonderful review! Customer service is vital and we are so pleased that Richard exceeded your expectations! Please let us know if there is anything more that you need and thank you for being a loyal customer.

April 09, 2022

service was completed on time with no follow-up needed. waiting area clean and comfortable. More

by MIKE_GALINDO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Pia
Apr 11, 2022 -

Culver City Mazda responded

Thanks so much for the five-star rating and review! We're so glad you enjoyed your visit and we look forward to working with you again!

April 08, 2022

The process was Efficient. Everything was explained well,l. My car was ready on time. More

by LAURABRAND2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Pia
Apr 11, 2022 -

Culver City Mazda responded

Thank you so much for taking the time to rate and review your positive experience! We look forward to working with you again! ~The Culver City Mazda Team

April 07, 2022

Great service and very nice team. Took care of my car within a few hours and made sure to get me to my job and back in a timely manner. Thank you for all of your help! More

by merely1035
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miguel
Apr 08, 2022 -

Culver City Mazda responded

Thank you for the opportunity to earn your business and for taking the time to post a review. We're thrilled to read that our customer service exceeded your expectations. Please let us know if there's anything else we can do for you.

April 07, 2022

Great service and Amy who helped me check my car in was so nice and helpful. Always have a great time going to Culver City Mazda, never have any issues. More

by JACKIE_BR90
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Apr 08, 2022 -

Culver City Mazda responded

Thanks so much for taking the time to rate and review us! We're so glad you have enjoyed working with Amy and our team and that you were happy with the level of service you have received. Please let us know if there's anything more we can do. We look forward to serving you again!

April 07, 2022

I interacted with Richard for service and he was very clear with me and provided excellent explanations. Gladys was super helpful with transport. More

by Michael.storper
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gladis Belloso
Apr 08, 2022 -

Culver City Mazda responded

Thank you for your fabulous review! All of us at Culver City Mazda are so pleased you enjoyed your experience working with Richard and Gladis, and we look forward to working with you again! If there is anything more we can do, please let us know.

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