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Culver City Mazda - Service Center

Culver City, CA

4.8
1,925 Reviews
Call Service Center (310) 391-0445

1,925 Reviews of Culver City Mazda - Service Center

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April 29, 2022

Amazing service. Everything was completed to my satisfaction and the service department kept me in the loop during the entire process. Even providing a video of every More

by J.martinez.89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Report | Print
Apr 29, 2022 -

Culver City Mazda responded

We appreciate you taking the time to leave us a response! It's always a pleasure to hear that our team has been providing excellent customer service. We strive to make our customers happy, and we're glad we hit the mark!

April 29, 2022

Service on my other vehicle was amazing, Mazda service advisor sent a video with a concern that was resolved. Amazing support and constant communication More

by J.martinez.89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Report | Print
Apr 29, 2022 -

Culver City Mazda responded

Thanks so much for taking the time to review your experience with us! Here at Culver City Mazda we take great pride to provide nothing but exceptional service and having constant communication with our customers. If there is anything you need please let me know.

April 28, 2022

My experience with Mazda and Richard was easy, swift, detailed and reasonably priced. I am so happy with my Mazda and now that I have a GREAT service department I know I made a good choice. More

by DEBBIEINVENICE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Pia
Report | Print
Apr 29, 2022 -

Culver City Mazda responded

Thank you for taking the time to leave us such a nice review! We are glad to hear that our team provided excellent service. We are thrilled to read that our customer service and service department exceeded your expectations. Let us know if there is anything more we can do for you.

April 28, 2022

Amy was amazing and gave me great customer service. I always go to her when I get my car service. More

by ONEDAYDREW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Report | Print
Apr 29, 2022 -

Culver City Mazda responded

We are very thankful to you for taking the time to leave us a review! We're so glad you enjoy working with Amy and that you are happy with the level of service we provided you. We will make sure Amy hears about your kind words.

April 27, 2022

I was surprised how quick and efficient the process was. To be honest, I was not looking forward to it, but it was pretty seamless. Steven was also personable and informative. More

by droth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Report | Print
Apr 28, 2022 -

Culver City Mazda responded

Thank you so much for taking the time to leave us a review! We are pleased to hear that our customer service was able to exceed your expectations. We will make sure Steven hears about your nice words.

April 26, 2022

It was a very easy experience. from the start to the end. Steve Ruiz is GREAT. More

by JONES.KORISSA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Guy Garner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ram Tehrani, Charlie Lagua, Steven Ruiz, Joseph Salazar
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Apr 26, 2022 -

Culver City Mazda responded

Thank you so much for taking the time to review your experience. We will make sure Steve hears about your kind words. Let us know if there is anything we can do for you.

April 26, 2022

It was a great experience. They communicated with me throughout the service. The best part is the video recording of the recommended service on my vehicle. More

by CLARENCELLOREN73
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Pia
Report | Print
Apr 27, 2022 -

Culver City Mazda responded

Thanks so much for taking the time to rate and review us! We take great pride in providing nothing less than exceptional service. Let us know if there is anything else we can do for you.

April 25, 2022

Scheduled my service appointment on Friday morning, and had great communication and service, will come back in the future. More

by saprid
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Report | Print
Apr 26, 2022 -

Culver City Mazda responded

Thank you for the opportunity to earn your business and for taking the time to post a review. We're thrilled to read that our customer service exceeded your expectations. Let us know if there is anything we can do for you.

April 22, 2022

They were very customer friendly and explained everything well. I am very happy with the service. More

by MMARCHARDT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich?
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Apr 25, 2022 -

Culver City Mazda responded

Thank you for your review! Please let us know if there is anything else we can do for you.

April 20, 2022

Convenient, professional and polite for my routine maintenance. Thx. One place for improvement is I had to come back 5 days later to get my done light bulb changed because dealer was out of stock. More

by RICHARDSINGERMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich was my service person. He was very good
Report | Print
Apr 22, 2022 -

Culver City Mazda responded

Thank you for your business and posting a review. We're happy to read that your overall experience in our service department was a good one but understand your frustration about the bulbs being out of stock. We'll be sure to pass on your kind words to Rich. Please let us know if there is anything more that you need.

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