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Culver City Mazda - Service Center

Culver City, CA

4.8
1,937 Reviews

1,937 Reviews of Culver City Mazda - Service Center

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April 29, 2022

Amy was amazing and gave me great customer service. I always go to her when I get my car service. More

by ONEDAYDREW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Apr 29, 2022 -

Culver City Mazda responded

We are very thankful to you for taking the time to leave us a review! We're so glad you enjoy working with Amy and that you are happy with the level of service we provided you. We will make sure Amy hears about your kind words.

April 29, 2022

Received amazing service throughout the entire process. Video of things needed and inspection of my car was provided by service advisor even kept me in the look the entire time with constant updates about More

by J.martinez.89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Apr 29, 2022 -

Culver City Mazda responded

Thanks so much for taking the time to review us! We are thrilled to read that our customer service and our service department exceeded your expectations. Please let us know if there is anything we can do for you.

April 29, 2022

Amazing service. Everything was completed to my satisfaction and the service department kept me in the loop during the entire process. Even providing a video of every More

by J.martinez.89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Apr 29, 2022 -

Culver City Mazda responded

We appreciate you taking the time to leave us a response! It's always a pleasure to hear that our team has been providing excellent customer service. We strive to make our customers happy, and we're glad we hit the mark!

April 29, 2022

Amy was amazing! Pleasant to work with from beginning to end. I also appreciated the complimentary Lyft ride to and from my home. More

by JANELLE.M.SMITH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Felix
May 02, 2022 -

Culver City Mazda responded

Thank you for taking the time to leave us a comment on your experience with us. We're so glad you enjoyed working with our team and that you were happy with our customer service. Please let us know if there's anything more we can do.

April 29, 2022

Service on my other vehicle was amazing, Mazda service advisor sent a video with a concern that was resolved. Amazing support and constant communication More

by J.martinez.89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Apr 29, 2022 -

Culver City Mazda responded

Thanks so much for taking the time to review your experience with us! Here at Culver City Mazda we take great pride to provide nothing but exceptional service and having constant communication with our customers. If there is anything you need please let me know.

April 28, 2022

My experience with Mazda and Richard was easy, swift, detailed and reasonably priced. I am so happy with my Mazda and now that I have a GREAT service department I know I made a good choice. More

by DEBBIEINVENICE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Pia
Apr 29, 2022 -

Culver City Mazda responded

Thank you for taking the time to leave us such a nice review! We are glad to hear that our team provided excellent service. We are thrilled to read that our customer service and service department exceeded your expectations. Let us know if there is anything more we can do for you.

April 27, 2022

I was surprised how quick and efficient the process was. To be honest, I was not looking forward to it, but it was pretty seamless. Steven was also personable and informative. More

by droth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Apr 28, 2022 -

Culver City Mazda responded

Thank you so much for taking the time to leave us a review! We are pleased to hear that our customer service was able to exceed your expectations. We will make sure Steven hears about your nice words.

April 26, 2022

It was a great experience. They communicated with me throughout the service. The best part is the video recording of the recommended service on my vehicle. More

by CLARENCELLOREN73
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Richard Pia
Apr 27, 2022 -

Culver City Mazda responded

Thanks so much for taking the time to rate and review us! We take great pride in providing nothing less than exceptional service. Let us know if there is anything else we can do for you.

April 26, 2022

It was a very easy experience. from the start to the end. Steve Ruiz is GREAT. More

by JONES.KORISSA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guy Garner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ram Tehrani, Charlie Lagua, Steven Ruiz, Joseph Salazar
Apr 26, 2022 -

Culver City Mazda responded

Thank you so much for taking the time to review your experience. We will make sure Steve hears about your kind words. Let us know if there is anything we can do for you.

April 25, 2022

Scheduled my service appointment on Friday morning, and had great communication and service, will come back in the future. More

by saprid
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Apr 26, 2022 -

Culver City Mazda responded

Thank you for the opportunity to earn your business and for taking the time to post a review. We're thrilled to read that our customer service exceeded your expectations. Let us know if there is anything we can do for you.

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