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Culver City Mazda - Service Center

Culver City, CA

4.8
1,961 Reviews
Call Service Center (310) 391-0445

1,961 Reviews of Culver City Mazda - Service Center

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May 26, 2022

The service was quick and they didn't try to push extra services. The lounge was comfortable in case you decide to wait onsite. More

by KRISTIAN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Report | Print
May 27, 2022 -

Culver City Mazda responded

Thank you so much for taking the time to leave us a review and a 5-star rating. We're so glad you enjoyed the service our team provided you.

May 27, 2022 -

KRISTIAN1 responded

You’re welcome!

May 26, 2022

Every One is always super helpful . Customer service is great in all departments ! Going here is always a breeze. More

by rose123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Felix, Alex Flores, Steven Ruiz, Carl Hegge, Miguel Champagnie, Richard Pia
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May 27, 2022 -

Culver City Mazda responded

Thank you so much for taking the time to review your experience with us! We always strive to make our customers happy, and we're glad we hit the mark!

May 25, 2022

The service was on point with no delays. The dealer answered all of my questions and I received a video of what was checked on my car More

by yuliya_mishuk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Champagnie
Report | Print
May 26, 2022 -

Culver City Mazda responded

Thank you for giving us a 5-star rating! All of us at Culver City Mazda take great pride in providing nothing less than exceptional service, and we are glad to see that our work is appreciated! As past of our Culver City Mazda Promise we want to have complete transparency with our customers and we are glad to hear that you were happy with the video our technicians provided for you.

May 25, 2022

very helpful! it was my first time getting my car serviced and they explained what i needed More

by YUTING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Report | Print
May 25, 2022 -

Culver City Mazda responded

Thanks so much for taking the time to review your experience with us! It's always a pleasure to hear that our team has been providing excellent customer service. Please let us know if there is anything else we can do for you.

May 24, 2022

They were helpful, knowledgeable and kind. Service was quick and efficient. Amy was approachable and answered all of my Qs More

by EMMA.ZLOTOWITZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Report | Print
May 25, 2022 -

Culver City Mazda responded

Thank you for taking the time to leave us a review and 5-star rating! We're elated to hear you've enjoyed your experiences with our team, and that you received a high level of customer service. We will make sure Amy hears your kind words!

May 23, 2022

Amy was great! The service process was easy from start to finish. Thanks again Amy! More

by NAVARRETEANTONIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Report | Print
May 24, 2022 -

Culver City Mazda responded

Thank you for taking the time to leave us a comment on your experience with us. We're so glad you enjoyed working with Amy and the level of service you received! We will make sure Amy hears your kind words. If there is anything you need please feel free to let us know.

May 19, 2022

Service rep was friendly and provided consistent updates about the progress on my car. I appreciated the video walk through of the evaluation phase as well. More

by JESS.LAN13
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Report | Print
May 20, 2022 -

Culver City Mazda responded

Thank you so much for rating and reviewing our business! It's great to hear that you appreciated the video we shared with you of the evaluation. As part of our Culver City Mazda Promise we want to have complete transparency with our customers and sharing walk through videos of the evaluations so customers can see what our technicians see. We strive to make our customers happy, and we’re glad we hit the mark!

May 18, 2022

Good customer service and communication. The service was fairly priced. The free wash should include internal cleaning. More

by BRUNO.C.MOREIRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Report | Print
May 18, 2022 -

Culver City Mazda responded

Thank you for rating us and leaving a review! It's always a pleasure to hear our team has been providing excellent customer service. We appreciate the feedback about your experience!

May 18, 2022

Scheduled service was excellent. Service writer was professional and kept me completely informed. The service was thorough, and the price was extremely reasonable. Can recommend with More

by GMT714
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Champagnie
Report | Print
May 19, 2022 -

Culver City Mazda responded

Thank you so much for taking the time to review and rate us! It's always a pleasure to hear that our team has been providing excellent customer service!

May 18, 2022

Very good customer service and this place is so clean and neat. Service adviser was very friendly, More

by Top33best
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Champagnie
Report | Print
May 19, 2022 -

Culver City Mazda responded

We appreciate so much you taking the time to rate and review us! In order for customers to feel comfortable to come into our facilities we work hard to make sure everything is clean and neat! We are glad to see our work is appreciated, and are pleased to hear you are happy with the level of service your received!

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