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Culver City Mazda - Service Center

Culver City, CA

4.8
1,961 Reviews
Call Service Center (310) 391-0445

1,961 Reviews of Culver City Mazda - Service Center

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May 17, 2022

Ther service was very good, the waiting room clean and comfortable. I do wish the information about length of time needed for service was given out in a better manner. I had to wait along time to hea More

by J.ED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 18, 2022 -

Culver City Mazda responded

Thank you for taking the time to leave us a comment about your experience! We appreciate the feedback and are constantly trying to improve in any way we can for our customers!

May 12, 2022

Customer service was awesome , I have no complaints at all . Thanks again rich for helping me More

by RAVEN_GORDON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Pia
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May 13, 2022 -

Culver City Mazda responded

Thank you for taking the time to leave us a review! We always strive to give our customers exceptional customer service and we are pleased to hear that you are happy with the level of service we provided. We will make sure Rich hears about your kind words!

May 07, 2022

Steve was all over my repair. He kept me updated and informed. Nice car wash as well. More

by SPIRONS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Ruiz
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May 09, 2022 -

Culver City Mazda responded

We appreciate so much that you took the time to leave us such a fantastic rating and review! Our team is always doing their best to keep our customers informed and updated about their services and we are very happy to hear that you are pleased with your service. We will be letting Steve know that you were pleased with the service they provided you.

May 06, 2022

From start to finish, my appointment went perfectly. Amy was great - helpful, friendly and professional. More

by LORI_BALSAMO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Felix
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May 09, 2022 -

Culver City Mazda responded

Thank you for taking the time to leave us a comment on your experience with us. It's great to hear that our team have been giving exceptional service to our customers. We will let Amy know about your kind words! Let us know if there is anything we can do for you.

May 05, 2022

Rich is a friendly and efficient Service Advisor. A big thanks to him and the mechanic who serviced my CX-5. Keep up the good work ! Kevin More

by TAXMANINLA
Recommend Dealer
Yes
Employees Worked With
Richard Pia
Report | Print
May 06, 2022 -

Culver City Mazda responded

Thank you for taking the time to leave us a comment on your experience with us. It's always a pleasure to hear that our team has been providing excellent customer service. All of us at Culver City Mazda take great pride in providing nothing less than exceptional service, and we are glad to see that our work is appreciated!

May 04, 2022

Rich and the service team are top professionals. They took great care in explaining the process and taking care of my vehicle. More

by CMLEE13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Pia
Report | Print
May 05, 2022 -

Culver City Mazda responded

Thanks so much for taking the time to write this 5-star review! We love hearing such amazing feedback! All of us at Culver City Mazda take great pride in providing nothing less than exceptional service, and we are glad to see that was your experience!

May 04, 2022

i love Culver City Mazda! Everyone is friendly and knowledgeable about the car. They are ready to meet your needs. More

by FACELISA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Pia
Report | Print
May 05, 2022 -

Culver City Mazda responded

What a wonderful review! We really appreciate you taking the time to leave us your feedback. Here at Culver City Mazda we take great pride to provide nothing but exceptional service and being diligent in our explanations with our customers. We strive to make our customers happy, and we’re glad we hit the mark!

May 03, 2022

Steve was helpful, efficient and explains to me how my tailgate automatically unlocks, which has puzzled me for five years. More

by SCOTTXWOOLLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Report | Print
May 04, 2022 -

Culver City Mazda responded

Thank you so much for taking the time to rate and review us! We’re so glad you enjoyed working with Steve and that you were happy with the level of service you received. We will make sure that Steve hears about your kind words.

May 03, 2022

Amy was Fantastic. She clearly communicated with me about where my car was in the process and timed things well so I arrived just in time for them to be done. Amy looke More

by TONYALK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Report | Print
May 04, 2022 -

Culver City Mazda responded

We love hearing such amazing feedback! Thank you for taking the time to leave us a review! Here at Culver City Mazda we take great pride to provide nothing but exceptional service and being diligent in our explanations with our customers. It’s always a pleasure to hear that our team has been providing excellent customer service. We will make sure that Amy hears your kind words. Please let us know if there's anything else we can do for you.

May 02, 2022

Everything went smooth, it was great! Steve was very helpful and explained everything that was going to happen during the service. More

by astelfair
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Report | Print
May 03, 2022 -

Culver City Mazda responded

Thank you for taking the time to leave us a review and rate us. We are glad to hear that our team provided excellent service. We will make sure Steve hears about your kind words. We strive to make our customers happy, and we’re glad we hit the mark!

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