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Culver City Mazda - Service Center

Culver City, CA

4.8
1,936 Reviews
Call Service Center (310) 391-0445

1,936 Reviews of Culver City Mazda - Service Center

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April 20, 2022

Convenient, professional and polite for my routine maintenance. Thx. One place for improvement is I had to come back 5 days later to get my done light bulb changed because dealer was out of stock. More

by RICHARDSINGERMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich was my service person. He was very good
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Apr 22, 2022 -

Culver City Mazda responded

Thank you for your business and posting a review. We're happy to read that your overall experience in our service department was a good one but understand your frustration about the bulbs being out of stock. We'll be sure to pass on your kind words to Rich. Please let us know if there is anything more that you need.

April 18, 2022

Service with Culvet city Mazda has always been great! I am always happy to go back! More

by MILENA.DZIGURSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Report | Print
Apr 19, 2022 -

Culver City Mazda responded

What a great review and thank you for being a loyal customer! We appreciate you taking the time to rate and review your positive experiences! We look forward to working with you again!

April 16, 2022

I found the service center professional and everything was done on time. I bought a gold membership service and looking forward servicing my car in this location in future More

by S_DAGHIGHI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2022 -

Culver City Mazda responded

Thanks so much for the five-star rating and review! We're so glad you enjoyed your visit and we look forward to working with you again!

April 14, 2022

Very straightforward about how long service would take, offered me a ride home if I wanted, pleasant atmosphere in the waiting area. Friendly and above-board throughout. More

by ADURALDE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Report | Print
Apr 14, 2022 -

Culver City Mazda responded

What a great review! Thanks so much for taking the time to rate and review your positive experience! We look forward to working with you again!

April 13, 2022

No issues. Dropped off my car in the morning, picked it up in the afternoon. No complaints. More

by bsagan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Report | Print
Apr 14, 2022 -

Culver City Mazda responded

Thanks so much for the five-star rating! We're so glad you enjoyed your visit and we look forward to working with you again!

April 13, 2022

Service at Culver City Mazda is just as good if not better than the service I received when I drove BMWs from Beverly Hills BMW. Super friendly too. More

by MARK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard was 5 stars , Gladis Belloso, Steven Ruiz
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Apr 13, 2022 -

Culver City Mazda responded

We're thrilled to read that our customer service exceeded your expectations. We'll be sure to pass on your kind words to Richard. Thank you for the opportunity to earn your business and for taking the time to post a review. Please let us know if there is anything else that you need.

April 11, 2022

Provided good detail from inspection. Quick check out and easy free lyft ride from and to the dealership More

by erikstadell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 11, 2022 -

Culver City Mazda responded

Thanks so much for taking the time to rate and review us! We're so glad you enjoyed working with our team and that you were happy with the level of service you received. Please let us know if there's anything more we can do. We look forward to serving you again!

April 11, 2022

My service advisor, Richard, was very helpful. He explained everything clearly and took the time throughout the day to update me on how the repairs were progressing. My experience with Culver City More

by fbarryus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Pia
Report | Print
Apr 11, 2022 -

Culver City Mazda responded

This is such a wonderful review! Customer service is vital and we are so pleased that Richard exceeded your expectations! Please let us know if there is anything more that you need and thank you for being a loyal customer.

April 09, 2022

service was completed on time with no follow-up needed. waiting area clean and comfortable. More

by MIKE_GALINDO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Pia
Report | Print
Apr 11, 2022 -

Culver City Mazda responded

Thanks so much for the five-star rating and review! We're so glad you enjoyed your visit and we look forward to working with you again!

April 08, 2022

Amy is the best service provider at Culver City Mazda service center, great experience with the team. More

by KC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Report | Print
Apr 08, 2022 -

Culver City Mazda responded

Thank you for the opportunity to earn your business and for taking the time to post a review. We're thrilled to read that our customer service exceeded your expectations, and will make sure Amy hears your kind words. Please let us know if there's anything else we can do for you.

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