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Culver City Mazda - Service Center

Culver City, CA

4.8
1,961 Reviews

1,961 Reviews of Culver City Mazda - Service Center

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May 02, 2022

Great service, great video diagnosis. Good communication throughout the process. A bit hard to book appointments. You have to schedule to drop off. More

by mlennon11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
May 03, 2022 -

Culver City Mazda responded

Thanks so much for taking the time to rate and review your experience! We have been extremely busy and shorthanded for various reasons and in result our appointment openings are booked as soon they open. We do appreciate your feedback as we are always looking to improve.

May 02, 2022

Steve is very helpful in arranging the appointment, as well as getting everything finished in a thorough/timely manner. More

by P
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
May 03, 2022 -

Culver City Mazda responded

We appreciate so much for taking the time to rate and review us! We're so glad you enjoyed working with Steve and that you were happy with the level of service you received. Please let us know if there's anything more we can do.

May 01, 2022

Smooth and pleasant experience. Service advisor was very easy to work with. No pressure exerted to try and get extra work done that I have experienced at the other dealership. I More

by GRAHAM7X7
Recommend Dealer
Yes
Employees Worked With
Richard Pia
May 02, 2022 -

Culver City Mazda responded

Thanks so much for taking the time to review your experience with us. We strive to make our customers happy, and we’re glad we hit the mark!

April 30, 2022

Was treated with respect excellent service time efficient good all around service thanks Mike for taking good care of us More

by sd12356
Customer Service
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
May 02, 2022 -

Culver City Mazda responded

We appreciate you taking the time to rate us and leave us a review. It's always a pleasure to hear that our team has been providing excellent customer service, and we will make sure Mike hears about your kind words.

April 29, 2022

Received amazing service throughout the entire process. Video of things needed and inspection of my car was provided by service advisor even kept me in the look the entire time with constant updates about More

by J.martinez.89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Apr 29, 2022 -

Culver City Mazda responded

Thanks so much for taking the time to review us! We are thrilled to read that our customer service and our service department exceeded your expectations. Please let us know if there is anything we can do for you.

April 29, 2022

Amazing service. Everything was completed to my satisfaction and the service department kept me in the loop during the entire process. Even providing a video of every More

by J.martinez.89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Apr 29, 2022 -

Culver City Mazda responded

We appreciate you taking the time to leave us a response! It's always a pleasure to hear that our team has been providing excellent customer service. We strive to make our customers happy, and we're glad we hit the mark!

April 29, 2022

Amy was amazing and gave me great customer service. I always go to her when I get my car service. More

by ONEDAYDREW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Apr 29, 2022 -

Culver City Mazda responded

We are very thankful to you for taking the time to leave us a review! We're so glad you enjoy working with Amy and that you are happy with the level of service we provided you. We will make sure Amy hears about your kind words.

April 29, 2022

Amy was amazing! Pleasant to work with from beginning to end. I also appreciated the complimentary Lyft ride to and from my home. More

by JANELLE.M.SMITH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Felix
May 02, 2022 -

Culver City Mazda responded

Thank you for taking the time to leave us a comment on your experience with us. We're so glad you enjoyed working with our team and that you were happy with our customer service. Please let us know if there's anything more we can do.

April 29, 2022

Service on my other vehicle was amazing, Mazda service advisor sent a video with a concern that was resolved. Amazing support and constant communication More

by J.martinez.89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Apr 29, 2022 -

Culver City Mazda responded

Thanks so much for taking the time to review your experience with us! Here at Culver City Mazda we take great pride to provide nothing but exceptional service and having constant communication with our customers. If there is anything you need please let me know.

April 28, 2022

My experience with Mazda and Richard was easy, swift, detailed and reasonably priced. I am so happy with my Mazda and now that I have a GREAT service department I know I made a good choice. More

by DEBBIEINVENICE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Pia
Apr 29, 2022 -

Culver City Mazda responded

Thank you for taking the time to leave us such a nice review! We are glad to hear that our team provided excellent service. We are thrilled to read that our customer service and service department exceeded your expectations. Let us know if there is anything more we can do for you.

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