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Culver City Mazda - Service Center

Culver City, CA

4.8
1,925 Reviews

1,925 Reviews of Culver City Mazda - Service Center

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February 28, 2022

Very good customer service. The service department associate Amy was very helpful and explained everything that was happening through the service. They waiting area was friendl More

by LIDANASSIF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Feb 28, 2022 -

Culver City Mazda responded

What a great rating and review! We're so glad you enjoyed your experience working with Amy, and we look forward to working with you again! The Culver City Mazda Team

February 25, 2022

Friendly and comfortable. Nice that they provide transportation home and back to dealership. Coffee machine was broken More

by MIGLEMUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2022 -

Culver City Mazda responded

Thank you for taking the time to leave your review and for your kind words. We are pleased that your experience was a good one and will make sure the coffee maker is fixed ASAP!

February 24, 2022

Steve from the service department! He’s great at what he does! If you want good service ask for him! However the whole team is great, but Steve always goes the extra mile to provide gr More

by GWALKER310
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Feb 24, 2022 -

Culver City Mazda responded

We appreciate your excellent review of Steve and our service team and are so pleased to hear we exceeded your expectations! We will make sure Steve hears your kind words and look forward to working with you again.

February 24, 2022

Professional and courteous customer service, competent auto service and hospital waiting room and customer concierge. More

by edcm4367
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Feb 25, 2022 -

Culver City Mazda responded

Thank you so much for the five-star rating and excellent review! We're so glad you enjoyed your visit and we look forward to working with you again!

February 24, 2022

Steve Ruiz is always on top of it when I bring my CX-5 in for service - he really goes out of his way to make my experience better each time! From the first service to the last service I had this month, he m More

by PATY92972
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix, Steven Ruiz
Feb 25, 2022 -

Culver City Mazda responded

This is such a wonderful review and recommendation! Customer service is vital and we are so pleased that Steve and Amy have exceeded your expectations! Please let us know if there is anything more that you need and thank you for being a loyal customer.

February 23, 2022

Steven in service was great from start to finish made the whole process easy and great customer service. More

by PINKS91406
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Feb 24, 2022 -

Culver City Mazda responded

Thank you so much for taking the time to leave your glowing review of Steven and the Culver City Mazda Service Department! Please let us know if there is anything more you need.

February 21, 2022

Professional, fast, and courteous. Not only would I come again for my next routine maintenance, but I would also recommend others too! More

by opti
Recommend Dealer
Yes
Employees Worked With
Gladis Belloso
Feb 22, 2022 -

Culver City Mazda responded

Thank you so much for your wonderful rating and recommendation! We're glad you enjoyed your experience with us and we look forward to your next visit!

February 21, 2022

I had a coupon that you sent me and Amy my advisor would not honor it because I forgot to bring it More

by MFRANCOIS1
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Feb 22, 2022 -

Culver City Mazda responded

We appreciate your business and are sorry to hear about your experience. We understand your frustration with our coupon policy and that they must be presented at the time of the write up. Thank you for your kind rating.

February 19, 2022

The service was quick, I dropped the car and picked the car up when I got a text message. More

by LEMBRIKOV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Feb 22, 2022 -

Culver City Mazda responded

Thank you for this lovely review! The Culver City team always tries to offer great and fast service!

February 18, 2022

Rich Pia was very professional, informative and efficient. Thank you for a great experience and service. More

by cpak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Pia
Feb 22, 2022 -

Culver City Mazda responded

Thank you for leaving this awesome review! All of us at Culver City Mazda Service appreciate your feedback and will make sure Rich hears about the great job he did!

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