Culver City Mazda - Service Center

It started with scheduling. I called for an appointment and I was immediately directed to Mazda service. The young I spoke with advised of the earliest available appointment whi I called for an appointment and I was immediately directed to Mazda service. The young I spoke with advised of the earliest available appointment which was perfect for me. My entire call took less than 10 minutes. When I arrived my service adviser met me at my car and explained what services were going to be performed. He did a visual inspection and asked if I had any concerns. Since my routine service was already in the computer I had no concerns. I asked how long the service would take and I was advised it should be done in a few hours. I elected to stay and wait in the comfortable waiting area. The coffee machine wasn't working but the young lady at reception directed people to the waiting area a Volvo. Steve came by to see me and advised there were a few additional things that were concerning and told me the cost. I agreed to have those done. My car was ready in less time than anticipated. Quite honestly I have never had a less than 5 star service appointment at Mazda. More

Miguel was really great! Great energy so early in the morning and fast service. Mazda makes the inconvenience of car service pleasant! Great energy so early in the morning and fast service. Mazda makes the inconvenience of car service pleasant! More

I am happy with the service and that my car was done in a short timeframe, so I could wait at the dealership. short timeframe, so I could wait at the dealership. More

Miguel was clear and helpful. I appreciate the communication on text the whole time, along with the recommendations from the service department. I appreciate the communication on text the whole time, along with the recommendations from the service department. More

I always get great service from Culver City Mazda’s service dept. I’ve been in for my CX9 to get service several times and the experience is always good. No problems service dept. I’ve been in for my CX9 to get service several times and the experience is always good. No problems More

They did an amazing job and were super clear and helpful. Will be continuing to use them for the future. Will be continuing to use them for the future. More

As a senior citizen I am always delighted by the warmth and caring I get from all the people at Culver City Mazda. They have been helpful and attentive throughout the pandemic. And my car is in great worki and caring I get from all the people at Culver City Mazda. They have been helpful and attentive throughout the pandemic. And my car is in great working order. Three cheer for Culver City Mazda. More

Miguel was fantastic, really one of the best people I’ve ever interacted in a customer service sense. Friendly but to the point; great communication. Couldn’t be happier with him and my experience. ever interacted in a customer service sense. Friendly but to the point; great communication. Couldn’t be happier with him and my experience. More

My experience is always rewarding from the service department to the cashier. I look forward to my Mazada CX5 service 🙂 department to the cashier. I look forward to my Mazada CX5 service 🙂 More

Steven was very friendly and he answered all the questions I had about the service. Overall it was a really good experience. questions I had about the service. Overall it was a really good experience. More