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Culver City Mazda - Service Center

Culver City, CA

4.8
1,910 Reviews

1,910 Reviews of Culver City Mazda - Service Center

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February 10, 2022

All good. And my service provider, Amy, was very thorough and made it all very easy and seamless. Thank you. More

by RITA.CAHILL
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Feb 14, 2022 -

Culver City Mazda responded

What a wonderful review! We really appreciate you taking the time to leave us your feedback. We're elated to hear you've enjoyed your experiences with Amy, and that you received a high level of customer service. We strive to make our customers happy, and we're glad we hit the mark! We look forward to your next visit.

February 10, 2022

Amy took very good care of me and my car during my scheduled service. She’s a very excellent car service advisor, very efficient. I’d give her a 110% rating! More

by DONNA_ALMORO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Feb 14, 2022 -

Culver City Mazda responded

Thank you so much for the wonderful review! We're glad you enjoyed your experience with Amy and we look forward to your next visit!

February 07, 2022

The service was amazing - plus the video of what was completed and also the free Lyft to and from made things nice and easy! More

by smackinnon@tci-la.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Feb 14, 2022 -

Culver City Mazda responded

Thanks so much for taking the time to rate and review us! We're so glad you enjoyed working with our team and that you were happy with the level of service you received. Please let us know if there's anything more we can do for you.

February 07, 2022

Amy was attentive and very professional she explained the question and additional service needed. I’m very happy she was my service professional writer. And I look forward to working with her in the future. More

by Calimazdadude123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gladis Belloso, Amy Felix
Feb 14, 2022 -

Culver City Mazda responded

What a great review! Thanks so much for taking the time to rate and review your positive experience with Amy! We look forward to working with you again!

February 05, 2022

The staff is always ready to help in a very friendly manner. On time with appointments too! More

by ptanaka2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Feb 14, 2022 -

Culver City Mazda responded

Thank you for leaving this awesome review! All of us at Culver City Mazda appreciate your feedback! Please let us know if there is anything more that you need.

February 04, 2022

Miguel was really helpful and professional. He gave me a timeframe for my car to be done, and it was ready on time. Thanks! More

by KIARA.HATCHER
Customer Service
Recommend Dealer
Yes
Employees Worked With
Miguel Champagne , Amy Felix
Feb 14, 2022 -

Culver City Mazda responded

Thank you so much for the wonderful review! We're glad you enjoyed your experience with us and we look forward to your next visit!

February 04, 2022

Excellent customer service. Very courteous and professional staff. I love this dealership and have already got 3 cars from them! More

by DEBBIEG58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gladis Belloso, Amy Felix, Alex Flores, George Mejia, Steven Ruiz
Feb 14, 2022 -

Culver City Mazda responded

What a great rating and review! We're so glad you enjoyed your experience working with our team, and we look forward to working with you again. Thank you so much for being a loyal customer and for spreading the word!

February 03, 2022

They need to keep my car overnight to complete the repairs but they didn’t call me to let me know until after 4 PM. This wasn’t a big deal under the circumstances but it might’ve been a major inconven More

by andygedo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steven Ruiz
Feb 04, 2022 -

Culver City Mazda responded

Thank you for your business and for posting a review. We are sorry to hear about your frustration about your vehicle needing to be held over night. Feedback like yours helps us to communicate better in the future.

February 02, 2022

Steve was very knowledgeable, helpful, they explain the service performed, in general a very professional group! Thank You. More

by LHP5478
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Feb 04, 2022 -

Culver City Mazda responded

Thanks so much for the five-star rating and review of Steve and the Culver City Mazda team! We're so glad you enjoyed your visit and we look forward to working with you again!

January 31, 2022

this was my simplest service visit ever the where all very helpful and made it a very pleasant visit More

by xc90 fan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix, Alex Flores, Steven Ruiz
Feb 02, 2022 -

Culver City Mazda responded

What a great review! Thanks so much for taking the time to rate and review your positive experience! We look forward to working with you again! ~The Culver City Mazda Team

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