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Culver City Mazda - Service Center

Culver City, CA

4.8
1,924 Reviews

1,924 Reviews of Culver City Mazda - Service Center

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February 04, 2022

Excellent customer service. Very courteous and professional staff. I love this dealership and have already got 3 cars from them! More

by DEBBIEG58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gladis Belloso, Amy Felix, Alex Flores, George Mejia, Steven Ruiz
Feb 14, 2022 -

Culver City Mazda responded

What a great rating and review! We're so glad you enjoyed your experience working with our team, and we look forward to working with you again. Thank you so much for being a loyal customer and for spreading the word!

February 03, 2022

They need to keep my car overnight to complete the repairs but they didn’t call me to let me know until after 4 PM. This wasn’t a big deal under the circumstances but it might’ve been a major inconven More

by andygedo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steven Ruiz
Feb 04, 2022 -

Culver City Mazda responded

Thank you for your business and for posting a review. We are sorry to hear about your frustration about your vehicle needing to be held over night. Feedback like yours helps us to communicate better in the future.

February 02, 2022

Steve was very knowledgeable, helpful, they explain the service performed, in general a very professional group! Thank You. More

by LHP5478
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Feb 04, 2022 -

Culver City Mazda responded

Thanks so much for the five-star rating and review of Steve and the Culver City Mazda team! We're so glad you enjoyed your visit and we look forward to working with you again!

January 31, 2022

this was my simplest service visit ever the where all very helpful and made it a very pleasant visit More

by xc90 fan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix, Alex Flores, Steven Ruiz
Feb 02, 2022 -

Culver City Mazda responded

What a great review! Thanks so much for taking the time to rate and review your positive experience! We look forward to working with you again! ~The Culver City Mazda Team

January 31, 2022

Tony was súper profesional in everything thank you I really love my cx9 carbon ediction 👍👍👍 More

by PATRICIA_LUVA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Tehrani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2022 -

Culver City Mazda responded

Thank you so much for taking the time to rate and review us! We're so glad you enjoyed working with Tony and that you were happy with the level of service you received. Please let us know if there's anything more we can do. Congratulations on your new CX-9 Carbon Edition!! The Culver City Mazda Team

January 31, 2022

Steve has worked on my vehicle for a while and he is always super friendly and patient with explanations! More

by LllW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Feb 02, 2022 -

Culver City Mazda responded

Thank you for this kind review! We're so glad you enjoyed your visit and we look forward to working with you again soon!

January 29, 2022

Quick to respond to your concern. Staff are courteous. Give you a good advice in terms of maintaining your vehicle More

by RHJ_KN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Jan 31, 2022 -

Culver City Mazda responded

Thank you for this kind review! We appreciate you letting us know that our staff was courteous and helpful. Please reach out if we can help you with anything else.

January 28, 2022

Amy is great, she took the time to explain everything in details and answered all my question, very helpful. More

by SALOME0229
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Jan 31, 2022 -

Culver City Mazda responded

Thanks so much for taking the time to rate and review your positive experience! We look forward to working with you again, and will make sure Amy gets her kudos!

January 27, 2022

Great communication regarding service appointment and completion of work. Complementary rides to and from dealership. Very personable staff as well. Very happy we purchased from Culver City Mazda. More

by MTHEDGES
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Jan 28, 2022 -

Culver City Mazda responded

We love hearing such amazing feedback! All of us at Culver City Mazda take great pride in providing nothing less than exceptional service, and we are glad to see that our work is appreciated! We love that you've chosen to take your valuable time and spread the word, and will make sure the team hears about the great job that they did!

January 27, 2022

Quality, prompt and courteous service! Amy explained all work clearly, completely and the service was completed as promised. Thank you! More

by STAN_STOPKA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Jan 28, 2022 -

Culver City Mazda responded

Thank you for this wonderful review! The Culver City Mazda team always tries to offer great and fast service! We will make sure Amy knows she exceeded expectations! Please let us know if there is anything more we can do for you.

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