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Culver City Mazda - Service Center

Culver City, CA

4.8
1,912 Reviews

1,912 Reviews of Culver City Mazda - Service Center

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December 23, 2021

The service was excellent thanks to Amy who ensure my customer satisfaction and provided excellent customer service.. Amy is professional, knowledgeable.. respectful, and considered...and goes an extra m More

by GUIDOVERGARARN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Jan 03, 2022 -

Culver City Mazda responded

We're so glad to read that you were more than satisfied with our service. Amy is the best, but our whole team here at Culver City Mazda is always happy to help! We look forward to serving you again soon!

December 22, 2021

Tip top service, as always. more words to fill up the word count because it More

by SIMON.REEVES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
richard , Gladis Belloso
Dec 23, 2021 -

Culver City Mazda responded

Thanks for taking the time to leave us a review Simon! Even though you didn't finish your sentence, this review rocks! Regards, The Culver City Mazda Team

December 21, 2021

The staff is very friendly and respectful, and I enjoy knowing I have good people working on my car More

by green_arrow89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix, Anthony Hernandez
Dec 23, 2021 -

Culver City Mazda responded

Thank you for the 5-star review! We appreciate the kind words and your trust in us with your vehicle! Have a happy weekend, Your friends at Culver City Mazda

December 21, 2021

As always, the staff was friendly, helpful, and honest. They even discovered and repaired a nail puncture in my tire tread. More

by cannibalgnome
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard
Dec 23, 2021 -

Culver City Mazda responded

Thank you for taking the time to leave us a review! We're so glad that you had an all-around 5 star experience and hope we can continue to provide you with excellent service on every visit! Have a happy holiday weekend, Your friends at Culver City Mazda

December 20, 2021

Always polite courteous and accommodating. The dealer provides Lyft service when you drop off your car they are very communicative with what is going on with your vehicle and trustworthy. Great service a More

by VICTORIA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Dec 23, 2021 -

Culver City Mazda responded

Thank you for taking the time to leave us a review Victoria, we sincerely appreciate it! Have a happy holiday weekend!

December 20, 2021

The team are quick efficient and friendly. Easy to book and pick up car after service. More

by FMSMAC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miguel C, Gladis Belloso
Dec 23, 2021 -

Culver City Mazda responded

Thank you for taking the time to leave us a review, please feel free to call us with any questions about your service! Warm regards, The Culver City Mazda team

December 20, 2021

650.00 later the car still vibrates when stopped at a light... The car has only 16,000 miles... To early to be seeing these types of problems that can't be resolved with a service... What needs to be don More

by INDIGOSUNSET88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Reyes
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Tehrani
3.0
This rating includes all reviews, with more weight given to recent reviews.
David Castro
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Diaz, Gladis Belloso, Amy Felix, Alex Flores, George Mejia, Steven Ruiz, Anthony Hernandez
Dec 21, 2021 -

Culver City Mazda responded

Thank you so much for taking the time to let us know about your experience. We understand your frustration that we could not replicate the RPM concern while in the shop for maintenance. If you are interested in discussing it further, please reach out to us at your earliest convenience. We look forward to speaking with you.

December 14, 2021

Steven and Amy provided excellent customer service and I am hard to please! They were accommodating and prompt. I wish all my dealings with customer service in other companies were this easy! More

by DAVIDG12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix, Steven Ruiz
Dec 16, 2021 -

Culver City Mazda responded

We love hearing such amazing feedback! All of us at Culver City Mazda take great pride in providing nothing less than exceptional service, and we are glad to see that our work is standing out! We love that you've chosen to take your valuable time and spread the word, and will make sure Steven, Amy, and the team hear about the great job that they did!

December 13, 2021

Service Manager Amy is always courteous and attentive. Relevant information is always shared and any questions I might have are always answered directly. I appreciate the left rides while waiting for my More

by WAGALILI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Dec 16, 2021 -

Culver City Mazda responded

Thanks so much for the five-star rating and wonderful review! We're so glad you enjoyed your visit and we look forward to working with you again soon! ~The Culver City Mazda Team

December 10, 2021

I couldn't believe how helpful every single person was that I came into contact with at Mazda. Nothing was too much trouble. They even gave me a lift to and from Target so I could do my xmas shopping wh More

by LARAE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy
Dec 10, 2021 -

Culver City Mazda responded

Thank you so much for taking the time to leave us a kind review! We're glad you had a pleasant experience throughout your service appointment, and it's our sincere hope that you were able to get a lot of Christmas shopping done. Next time, be sure to check out the coffee machine behind the front desk in the Culver City Volvo lobby! We look forward to helping you on your next visit! Regards, - The Culver City Mazda team

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