Back

Culver City Mazda - Service Center

Culver City, CA

4.8
1,924 Reviews

1,924 Reviews of Culver City Mazda - Service Center

Sort by
December 27, 2021

Amy was great! Professional efficient knowledgeable and finished my car in a very timely manner More

by LLWING
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Jan 03, 2022 -

Culver City Mazda responded

Your positive feedback is greatly appreciated! Thank you for the five-star review!

December 27, 2021

Recently purchased car online. Was the easiest process with out the dealer markup when you go to dealership. Once I found car, they let me know if it was available. Filled out online application. Was aler More

by ALIVIA.BEACH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roman Camacho
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maria Alerta, Juan Zuniga
Jan 03, 2022 -

Culver City Mazda responded

We appreciate your kind and honest feedback. We hope to be able to meet all your standards upon your next visit. But it's wonderful to read that you are enjoying your new vehicle! Thank you for trusting us with your Mazda needs!

December 23, 2021

The service was excellent thanks to Amy who ensure my customer satisfaction and provided excellent customer service.. Amy is professional, knowledgeable.. respectful, and considered...and goes an extra m More

by GUIDOVERGARARN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Jan 03, 2022 -

Culver City Mazda responded

We're so glad to read that you were more than satisfied with our service. Amy is the best, but our whole team here at Culver City Mazda is always happy to help! We look forward to serving you again soon!

December 22, 2021

Tip top service, as always. more words to fill up the word count because it More

by SIMON.REEVES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
richard , Gladis Belloso
Dec 23, 2021 -

Culver City Mazda responded

Thanks for taking the time to leave us a review Simon! Even though you didn't finish your sentence, this review rocks! Regards, The Culver City Mazda Team

December 21, 2021

The staff is very friendly and respectful, and I enjoy knowing I have good people working on my car More

by green_arrow89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix, Anthony Hernandez
Dec 23, 2021 -

Culver City Mazda responded

Thank you for the 5-star review! We appreciate the kind words and your trust in us with your vehicle! Have a happy weekend, Your friends at Culver City Mazda

December 21, 2021

As always, the staff was friendly, helpful, and honest. They even discovered and repaired a nail puncture in my tire tread. More

by cannibalgnome
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard
Dec 23, 2021 -

Culver City Mazda responded

Thank you for taking the time to leave us a review! We're so glad that you had an all-around 5 star experience and hope we can continue to provide you with excellent service on every visit! Have a happy holiday weekend, Your friends at Culver City Mazda

December 20, 2021

Always polite courteous and accommodating. The dealer provides Lyft service when you drop off your car they are very communicative with what is going on with your vehicle and trustworthy. Great service a More

by VICTORIA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Dec 23, 2021 -

Culver City Mazda responded

Thank you for taking the time to leave us a review Victoria, we sincerely appreciate it! Have a happy holiday weekend!

December 20, 2021

The team are quick efficient and friendly. Easy to book and pick up car after service. More

by FMSMAC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miguel C, Gladis Belloso
Dec 23, 2021 -

Culver City Mazda responded

Thank you for taking the time to leave us a review, please feel free to call us with any questions about your service! Warm regards, The Culver City Mazda team

December 20, 2021

650.00 later the car still vibrates when stopped at a light... The car has only 16,000 miles... To early to be seeing these types of problems that can't be resolved with a service... What needs to be don More

by INDIGOSUNSET88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Reyes
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Tehrani
3.0
This rating includes all reviews, with more weight given to recent reviews.
David Castro
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Diaz, Gladis Belloso, Amy Felix, Alex Flores, George Mejia, Steven Ruiz, Anthony Hernandez
Dec 21, 2021 -

Culver City Mazda responded

Thank you so much for taking the time to let us know about your experience. We understand your frustration that we could not replicate the RPM concern while in the shop for maintenance. If you are interested in discussing it further, please reach out to us at your earliest convenience. We look forward to speaking with you.

December 14, 2021

Steven and Amy provided excellent customer service and I am hard to please! They were accommodating and prompt. I wish all my dealings with customer service in other companies were this easy! More

by DAVIDG12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix, Steven Ruiz
Dec 16, 2021 -

Culver City Mazda responded

We love hearing such amazing feedback! All of us at Culver City Mazda take great pride in providing nothing less than exceptional service, and we are glad to see that our work is standing out! We love that you've chosen to take your valuable time and spread the word, and will make sure Steven, Amy, and the team hear about the great job that they did!

...
80
...