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Culver City Mazda - Service Center

Culver City, CA

4.8
1,922 Reviews

1,922 Reviews of Culver City Mazda - Service Center

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October 11, 2021

Great Customer Service, all work needed on my Vehicle was explained in detail and promptly follow up with progress of work repair. More

by galindoj07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Oct 14, 2021 -

Culver City Mazda responded

Thank you for taking the time to write a thoughtful review. We appreciate hearing about your experience with us!

Oct 14, 2021 -

galindoj07 responded

galindoj07@yahoo.com

October 04, 2021

My husband and I brought in our son's car to be serviced. Our service advisor Richard was great - very nice and professional. Thank you! More

by cynthia28
Recommend Dealer
Yes
Employees Worked With
Richard
Oct 11, 2021 -

Culver City Mazda responded

We are happy to hear about your experience. Thank you for taking the time to write such a kind and thoughtful review. We hope you have a great week!

October 04, 2021

Great, friendly service. There was a little snafu where a recommended repair I greenlit via text didn’t get made, but I that was quickly addressed. More

by EVBORDEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix, Steven Ruiz
Oct 11, 2021 -

Culver City Mazda responded

We are happy to hear about your experience with us. Thank you for taking the time to write us a review. We are glad the issue was quickly resolved, we look forward to doing more business with you in the future!

October 02, 2021

They were great. I knew what was going on throughout the day while I was there More

by FINANCEAL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Oct 05, 2021 -

Culver City Mazda responded

We are happy to hear that, thank you for taking the time to write us a kind review. Have a great week!

September 30, 2021

Amy is very nice and efficient. The routine service took almost 3 hours so I feel it should have been done a little faster, especially with the appointment process.. More

by SMMOWER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Oct 05, 2021 -

Culver City Mazda responded

Thank you for taking the time to leave us a review we appreciate hearing about your experience. We understand your time is valuable we try to do a through job for service giving our customers exactly what they want and need. We appreciate your patience with us

September 29, 2021

Your service was very good. The Lyft rides are convenient. However, there was no one there at the Valet station to greet me, or receive my car. More

by PABRAM1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Sep 29, 2021 -

Culver City Mazda responded

Thank you so much for your kind words and for recommending our service department. We are sorry to hear that the valet station was unmanned when you arrived. We appreciate knowing so we can address the issue and make sure it doesn't happen in the future.

September 28, 2021

Amy and the tech helped me quickly and efficiently Best Amy and the tech helped me quickly and efficiently Best dealership ever Amy is the best More

by HARUMUSIC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Sep 29, 2021 -

Culver City Mazda responded

What a great rating and review! We're so glad you enjoyed your experience working with Amy, and we look forward to working with you again soon! The Culver City Mazda Team

September 25, 2021

Excellent service advisor who got me out promptly and was very friendly. His name is not listed below, but he was very courteous. More

by JMac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't recall his name, but he was very helpful
Sep 27, 2021 -

Culver City Mazda responded

We are so happy to hear about your experience with us. Thank you for the kind review and thank you for choosing Culver City Mazda!

September 24, 2021

Miguel Champagnie went above & beyond to provide excellent service when my car's 'check engine' light kept coming on. He found a loaner vehicle for me, handled everything quickly, then he and the se More

by DANICA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miguel Champagnie
Sep 27, 2021 -

Culver City Mazda responded

We are so happy to hear about your experience with us and we will be sure to let Miguel know about your kind review. Have a great week!

September 24, 2021

Steve Ruiz and team are always the best. Quick - Fast anfd get the job done right the first time. More

by Cowgirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Sep 27, 2021 -

Culver City Mazda responded

We are elated to hear about your experience with us. Thank you for your kind review. Have a wonderful week!

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