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Culver City Mazda - Service Center

Culver City, CA

4.8
1,934 Reviews

1,934 Reviews of Culver City Mazda - Service Center

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October 12, 2021

Service was professional, friendly and communicative. I would hesitate to return to Culver City Mazda for my auto service needs. More

by rriberi55
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Oct 14, 2021 -

Culver City Mazda responded

We are so happy to hear about your experience with us. We pride ourselves on our communication and professional service. We are glad we hit the mark on your visit!

October 12, 2021

Friendly and efficient. Ramon in finance was extremely helpful in handling an error on my registration. Miguel in service was accurate on time estimate of service and very helpful. More

by CHEEKYCLF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roman Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel in service and James in parts.
Oct 14, 2021 -

Culver City Mazda responded

Thank you for your five-star review, we will be sure to let Ramon and Miguel know about your experience!

October 11, 2021

Great Customer Service, all work needed on my Vehicle was explained in detail and promptly follow up with progress of work repair. More

by galindoj07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Oct 14, 2021 -

Culver City Mazda responded

Thank you for taking the time to write a thoughtful review. We appreciate hearing about your experience with us!

Oct 14, 2021 -

galindoj07 responded

galindoj07@yahoo.com

October 04, 2021

Great, friendly service. There was a little snafu where a recommended repair I greenlit via text didn’t get made, but I that was quickly addressed. More

by EVBORDEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Felix, Steven Ruiz
Oct 11, 2021 -

Culver City Mazda responded

We are happy to hear about your experience with us. Thank you for taking the time to write us a review. We are glad the issue was quickly resolved, we look forward to doing more business with you in the future!

October 04, 2021

My husband and I brought in our son's car to be serviced. Our service advisor Richard was great - very nice and professional. Thank you! More

by cynthia28
Recommend Dealer
Yes
Employees Worked With
Richard
Oct 11, 2021 -

Culver City Mazda responded

We are happy to hear about your experience. Thank you for taking the time to write such a kind and thoughtful review. We hope you have a great week!

October 02, 2021

They were great. I knew what was going on throughout the day while I was there More

by FINANCEAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Oct 05, 2021 -

Culver City Mazda responded

We are happy to hear that, thank you for taking the time to write us a kind review. Have a great week!

September 30, 2021

Amy is very nice and efficient. The routine service took almost 3 hours so I feel it should have been done a little faster, especially with the appointment process.. More

by SMMOWER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Oct 05, 2021 -

Culver City Mazda responded

Thank you for taking the time to leave us a review we appreciate hearing about your experience. We understand your time is valuable we try to do a through job for service giving our customers exactly what they want and need. We appreciate your patience with us

September 29, 2021

Your service was very good. The Lyft rides are convenient. However, there was no one there at the Valet station to greet me, or receive my car. More

by PABRAM1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Sep 29, 2021 -

Culver City Mazda responded

Thank you so much for your kind words and for recommending our service department. We are sorry to hear that the valet station was unmanned when you arrived. We appreciate knowing so we can address the issue and make sure it doesn't happen in the future.

September 28, 2021

Amy and the tech helped me quickly and efficiently Best Amy and the tech helped me quickly and efficiently Best dealership ever Amy is the best More

by HARUMUSIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Sep 29, 2021 -

Culver City Mazda responded

What a great rating and review! We're so glad you enjoyed your experience working with Amy, and we look forward to working with you again soon! The Culver City Mazda Team

September 25, 2021

Excellent service advisor who got me out promptly and was very friendly. His name is not listed below, but he was very courteous. More

by JMac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't recall his name, but he was very helpful
Sep 27, 2021 -

Culver City Mazda responded

We are so happy to hear about your experience with us. Thank you for the kind review and thank you for choosing Culver City Mazda!

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