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Culver City Mazda - Service Center

Culver City, CA

4.8
1,922 Reviews

1,922 Reviews of Culver City Mazda - Service Center

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September 03, 2021

Steve was helpful in arranging the process. He worked around the needs and limitations of the situation in order to deliver in an understanding manner More

by P
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Sep 09, 2021 -

Culver City Mazda responded

We are happy to hear about your experience. Thank you for your kind review. Let us know if there is anything else we could help you with.

September 03, 2021

Everyone was very nice and helpful, and I was happy with the service done on my car. My only complaint is that I was there for almost 4 hours, which seems long for a basic oil change and inspection. More

by emma.m
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Sep 07, 2021 -

Culver City Mazda responded

We understand that your time and money are valuable. We appreciate your feedback and we will be using this to improve for the future. Have a great week!

September 02, 2021

Miguel was great and I appreciated the quick intake. I also appreciate the overall thoroughness and care regarding the vehicle... but it should not take two hours and 15 minutes for and oil change and rel More

by PATMORT2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miguel
Sep 02, 2021 -

Culver City Mazda responded

We understand that your time and money are valuable. We appreciate you sharing your experience with us, and the kind words about Miguel. We will be discussing this so we can make improvements. Thank you, have a great rest of your work!

September 01, 2021

Amy was great! Amazing communication and quick service. I love the Lyft pickup too, makes my life so easy! The free car wash too, love this place. More

by CUETARA9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Sep 01, 2021 -

Culver City Mazda responded

Thank you for taking the time to leave us a kind and thoughtful review about our team. We appreciate your kind words and look forward to serving you in the future. Have a great rest of your week!

August 27, 2021

It’s always a great experience at Culver Mazda. Service reps are friendly, sales staff is excellent and parts department have all been a pleasure to work with. Thanks for always making it easy More

by MJGUDELMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kylon Theus
Aug 27, 2021 -

Culver City Mazda responded

We are so happy to hear about your experience with us. What a glowing review! Thank you for choosing Culver City Mazda! We look forward to seeing you in the future

August 27, 2021

Had a recall and oil change, took a few hours and waited in the waiting room which was clean and convenient with tables and wifi. Service was great and Miguel was very helpful. More

by PRINGLELISA
Recommend Dealer
Yes
Employees Worked With
Miguel
Aug 27, 2021 -

Culver City Mazda responded

We are so happy to hear about your experience with us. we appreciate the kind review and look forward to seeing you in the future. Have a wonderful weekend!

August 27, 2021

Steve was very helpful. Always bring my car in with him for my regular maintenance. Fast, easy and very knowledgeable with parts that I may need on the side. More

by JOSEGONZALEZ91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Aug 27, 2021 -

Culver City Mazda responded

Thank you for your kind review. We appreciate the kind words about our team. We will be sure to let Steve know about your review. Have a wonderful weekend

August 27, 2021

Dropped my CX-5 off for a scheduled headlight recall service, pickup end of day. Got a call saying they would not be able to finish it and would keep it over the weekend. I requested to talk to the Serv More

by SCOTTBIZ59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Aug 30, 2021 -

Culver City Mazda responded

We are glad to hear about your experience with us. we do our best to make sure each customer's needs are met. Thank you for your review, we hope to see you soon. Have a great week!

August 27, 2021

EFFICIENCY and FRIENDLINESS are tops in my book. They EFFICIENCY and FRIENDLINESS are tops in my book. They do not make you wait. Somebody takes care of you the minute you Drive in. They survey the ca More

by DHARVEY310
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix, Steven Ruiz
Aug 27, 2021 -

Culver City Mazda responded

What a glowing review! Thank you for your kind words. Let us know if you need anything else. Have a wonderful weekend!

August 26, 2021

Great service. I didn't have to wait long. The manager Miguel was very polite and helpful. I always take my car to Mazda CulverCity. More

by flaviyake
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miguel Champaigne
Aug 27, 2021 -

Culver City Mazda responded

We are so happy to hear about your experience with us and Miguel. We appreciate your kind words and look forward to your visits in the future. Have a wonderful weekend!

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