Back

Culver City Mazda - Service Center

Culver City, CA

4.8
1,947 Reviews

1,947 Reviews of Culver City Mazda - Service Center

Sort by
September 14, 2021

Steve and Amy were helpful and professional. I have a long business relationship with Mazada service. Steve and Amy have always been professional and provided great customer service. More

by DAVIDG12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Sep 14, 2021 -

Culver City Mazda responded

We appreciate your review. Thank you for taking the time to let us know about your experience. We will let Steve and Amy know about your kind words. Have a great week!

September 14, 2021

Steve and Amy were professional and provided great customer service during our last service encounter. My wife and I have a long business relationship with Mazda Service. During this time, Steve and A More

by DAVIDG12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Felix, Steven Ruiz
Sep 16, 2021 -

Culver City Mazda responded

We appreciate your review. Thank you for taking the time to let us know about your experience. We will let Steve and Amy know about your kind words. Have a great week!

September 09, 2021

Every time I take my car into Mazda so I know your change I always have exceptional service Amy is always helpful assisting me with my needs More

by ANNIE17BB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Felix, Steven Ruiz
Sep 10, 2021 -

Culver City Mazda responded

We are so happy to hear about your experience with us. Thank you for taking the time to leave a review. We will be sure to let Amy know about your experience. Have a wonderful weekend!

September 07, 2021

Criminals! Seniors beware! These people will make you wait all day and charge you for things you did not ask to be done. Never discuss the cost of the repair or give you an option to say you can't affor More

by SONDRASHORTER
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
I don't have the names of the crooks that robbed me.
Sep 07, 2021 -

Culver City Mazda responded

We are so sorry that this was your experience, Sondra and appreciate you taking the time to let us know about it. We have sent you copies of the documents from your visit, based on our previous conversations, and hope they help resolve the issue. We are happy to continue to help in any way that we can. Please confirm that you received all your copies that we sent you last week with your full authorization. Thank you.

September 06, 2021

They are wonderful. There was a slight problem with my appointment. Otherwise, they were fabulous. They even rushed my car out at the end when I had a work emergency. My car was unable to be washed, howev More

by BRELASKER
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Sep 07, 2021 -

Culver City Mazda responded

We are happy to hear about your experience. Thank you for your kind review about our team. We will be sure to let them know. Have a great week!

September 04, 2021

Steve was helpful in arranging the process. He worked around the needs and limitations of the situation in order to deliver in an understanding manner More

by P
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Sep 09, 2021 -

Culver City Mazda responded

We are happy to hear about your experience. Thank you for your kind review. Let us know if there is anything else we could help you with.

September 03, 2021

Everyone was very nice and helpful, and I was happy with the service done on my car. My only complaint is that I was there for almost 4 hours, which seems long for a basic oil change and inspection. More

by emma.m
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Sep 07, 2021 -

Culver City Mazda responded

We understand that your time and money are valuable. We appreciate your feedback and we will be using this to improve for the future. Have a great week!

September 02, 2021

Miguel was great and I appreciated the quick intake. I also appreciate the overall thoroughness and care regarding the vehicle... but it should not take two hours and 15 minutes for and oil change and rel More

by PATMORT2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel
Sep 02, 2021 -

Culver City Mazda responded

We understand that your time and money are valuable. We appreciate you sharing your experience with us, and the kind words about Miguel. We will be discussing this so we can make improvements. Thank you, have a great rest of your work!

September 01, 2021

Amy was great! Amazing communication and quick service. I love the Lyft pickup too, makes my life so easy! The free car wash too, love this place. More

by CUETARA9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Sep 01, 2021 -

Culver City Mazda responded

Thank you for taking the time to leave us a kind and thoughtful review about our team. We appreciate your kind words and look forward to serving you in the future. Have a great rest of your week!

August 28, 2021

Dropped my CX-5 off for a scheduled headlight recall service, pickup end of day. Got a call saying they would not be able to finish it and would keep it over the weekend. I requested to talk to the Serv More

by SCOTTBIZ59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Aug 30, 2021 -

Culver City Mazda responded

We are glad to hear about your experience with us. we do our best to make sure each customer's needs are met. Thank you for your review, we hope to see you soon. Have a great week!

...
90
...