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Culver City Mazda - Service Center

Culver City, CA

4.8
1,922 Reviews

1,922 Reviews of Culver City Mazda - Service Center

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August 05, 2021

Great service - in and out at a good price and feel confident driving my vehicle. Check engine light was on and it turned out to just be a loose gas cap. No hidden costs. More

by Scott M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Mejia
Aug 05, 2021 -

Culver City Mazda responded

We are so happy to hear about your experience with us. Thank you for the five-star review. let us know if you need anything else and have a wonderful week!

August 04, 2021

The service was excellent. The staff were courteous and kind. I was treated with respect and my questions were answered without hesitation. The only negatives were the wait time for the service, which was More

by elaygirl
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Aug 05, 2021 -

Culver City Mazda responded

We are so happy to hear about your experience with us. We understand that your time is valuable, we try to be considerate about the amount of time it takes with each service. We try to make sure everything is done right and in a timely manner for our customers. Thank you for your feedback, hope to see you on your next service visit!

August 03, 2021

I've always experienced white glove service here. Miguel was very helpful, and the entire staff is courteous. One issue: there should be a higher limit on courtesy Lyft rides to and from the dealership. Th More

by MISSTISH13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miguel
Aug 04, 2021 -

Culver City Mazda responded

We are so glad to hear about your experience with us. We are happy to hear about your service with Miguel and the rest of the staff, we will be sure to let them know about your kind review. Due to the spike in demand on ride share companies with the lack of workers and higher gas prices, our policy has been adjusted to we will cover a round trip if the customer is going 8 miles or less. If over 8 miles then we cover a one way trip. Customers will have to arrange for their trip back. We are sorry about the inconvenience with this, we are trying our best to accomodate each customer during these unprecedented times. Thank you for your patience with us, have a wonderful week!

August 03, 2021

Steve has always been earnest and friendly. He goes out of his way to communicate with any updates or service recommendations. Service has always been excellent. More

by STEPHENKJAMES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Aug 03, 2021 -

Culver City Mazda responded

We are so happy to hear about your experience with us and Steve. We will be sure to pass on your kind words. It brings us great pleasure to hear that service has continued to exceed your expectations. Have a wonderful week!

August 03, 2021

Excellent personalized service, as usual! Steve was great in making sure the process was done right and timely. We’ve had outstanding experience in the past and look forward to more of the same in the future More

by Richard
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Aug 03, 2021 -

Culver City Mazda responded

It is our goal to be efficient and ensure quality with each customer. We are so glad to hear we hit the mark. Congratulations on your new car and have a wonderful week!

August 02, 2021

Excellent service. Everyone is completely helpful. The service is very quick and easy. If you are waiting, someone will acknowledge your presence and will be right with you. More

by VMENDOZA_05
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miguel
Aug 02, 2021 -

Culver City Mazda responded

We are so happy to hear this. Quality service is always the goal and we are glad we hit the mark. We hope that if you have any other questions or comments you will let us know. Have a wonderful week!

August 02, 2021

They offered me a ride home since my vehicle was going to take all day in service, Amy was also really helpful, friendly and professional! More

by RRIVAS15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Aug 02, 2021 -

Culver City Mazda responded

We are elated to hear about your experience with us and we are thrilled that Amy was able to get you everything you needed. Have a wonderful week!

August 01, 2021

Amy was great. Kind, helpful and clear on the cost of the service. Wish her all the best. You are lucky to have Amy. Thanks More

by SHOLEHSAZEGAR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Aug 02, 2021 -

Culver City Mazda responded

We are happy to hear about your experience with Amy. She really is an amazing person and a great asset to our team. we appreciate your kind words and will pass on your message. Have a wonderful week!

Aug 02, 2021 -

SHOLEHSAZEGAR responded

Thanks

July 26, 2021

My service experience was great. I scheduled my appointment through the app. I was able to schedule an early appointment. When I arrived I only waited 5 minutes for a service advisor. I told him wh More

by kec712
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miguel Champagne
Jul 27, 2021 -

Culver City Mazda responded

We are happy to hear that service exceeded your expectations. We are happy to hear about the app saving you time, that is always the goal to be efficient and get you what you want. We understand your time is valuable and we appreciate your patience with us. We appreciate your positive feedback and we hope to see you soon. Let us know if there is anything we can do more to help.

July 26, 2021

Friendly, quick and great service. they found out that I am an educator and gave me a free service. Everyone is real friendly. Highly recommend Culver City Mazda! More

by jerkoppe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Jul 27, 2021 -

Culver City Mazda responded

We are so happy to hear about your experience with us! We pride ourselves on our quality, friendly and efficient service. Please let us know if there is anything else we can do for you!

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