Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Culver City Mazda - Service Center

Culver City, CA

4.8
1,909 Reviews
Call Service Center (310) 391-0445

1,909 Reviews of Culver City Mazda - Service Center

Sort by
July 01, 2021

Very caring, accommodating people who gave recommendations about how best to maintain my great Mazda vehicle in tip top performance. More

by AMBOENCISO3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Report | Print
Jul 02, 2021 -

Culver City Mazda responded

Thank you for the review. We appreciate the positive feedback and kind words. We hope you have a great weekend!

June 30, 2021

The service was quick, as always and the employees are very courteous. I chose to have my vehicle serviced here even though I bought it at a different dealer because I heard good things More

by TREZ157
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix, George Mejia
Report | Print
Jun 30, 2021 -

Culver City Mazda responded

We are so glad to hear about your experience with us. Thank you for your kind words and positive review. We will see you on your next visit!

June 29, 2021

They are always complete in their inspection and very courteous in customer service. I really enjoy going there to get my oil change and or other car related issues. More

by yenealemdejene
Price
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Report | Print
Jun 30, 2021 -

Culver City Mazda responded

We are so glad we could help. it is always our goal to provide the best quality service to our customers. We appreciate your review and hope to see you soon. Have a great rest of your week!

June 28, 2021

As usual, excellent personalized attention from George. George is a real partner in keeping our Mazda in reliable condition for long driving to work. Thank you! More

by Richard
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
George Mejia
Report | Print
Jun 29, 2021 -

Culver City Mazda responded

Thank you for the five-star review! We appreciate the positive feedback and kind words about George, we will let him know about your review. Have a great week!

June 28, 2021

I love this place. It's clean, the staff is friendly, Steve is amazing! Communication about issues with my car were clear and well explained, service estimates on cost and timing were all spot on. More

by Jason K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Report | Print
Jun 29, 2021 -

Culver City Mazda responded

Jason, thank you for the great review. We value quality service, transparency, and communication. We will be sure to let Steve know about your kind words. Have a great week!

June 25, 2021

Culver City Mazda Has always been professional and very courteous, Steve and Amy are definite assets to the Service team. Very personable. More

by Cowgirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix, Steven Ruiz
Report | Print
Jun 25, 2021 -

Culver City Mazda responded

Thank you for the kind review, we will be sure to let Amy and stave know about your kind words. If there is anything else we can do for you please let us know. Have a great weekend!

June 25, 2021

The service department is efficient and strait forward and friendly. More

by gps
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Report | Print
Jun 25, 2021 -

Culver City Mazda responded

Thank you for the excellent review! We appreciate the feedback and positive words about our team. If there is anything else we can do for you please don't hesitate to call or stop by. Have a great weekend!

June 22, 2021

It was a terrible experience. I was there for six hours. An 81 year old should not have to have gone through this. More

by fearless-baker
Customer Service
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steven Ruiz
Report | Print
Jun 23, 2021 -

Culver City Mazda responded

We are so sorry for the time inconvenience. We understand your time is valuable and we always try to provide the absolute best service to accommodate our customer's needs. Sometimes it does take longer than expected to make sure our customers get everything they want. Our goal is quality service, but regardless we are sorry for the wait time. We hope you have a great week and we appreciate your patience with us.

Jun 23, 2021 -

fearless-baker responded

You are joking right when you say “ Sometime it takes longer … .” ? I just fell through the cracks. If your statement were true then why did I get an $80 discount? The real question is why did I have to pay anything. And incidentally, I wasn’t offered a discount I had to ask for it. Be sure to put this in my file or in some notes because I expect to be treated like royalty when I come in again. I may be 81 but I still of sound mind. Lol

June 22, 2021

Very quick and easy! She was totally lovely and helpful. 😊 More

by TANNERHARTSOCK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Report | Print
Jun 23, 2021 -

Culver City Mazda responded

Thank you so much for the glowing review! We appreciate the positive feedback. We hope to see you again soon. Have a great week!

June 18, 2021

Amy at the service department is absolutely amazing. She is helpful, knowledgeable, and very professional. We are leasing from Mazda again because of Amy Felix. More

by SKARZAI0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Report | Print
Jun 21, 2021 -

Culver City Mazda responded

We will let Amy know about your glowing review, she will be happy to hear about your experience with us. Have a great week!

1
...
90
91
92
...
191