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Culver City Mazda - Service Center

Culver City, CA

4.8
1,924 Reviews
Call Service Center (310) 391-0445

1,924 Reviews of Culver City Mazda - Service Center

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June 25, 2021

Culver City Mazda Has always been professional and very courteous, Steve and Amy are definite assets to the Service team. Very personable. More

by Cowgirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix, Steven Ruiz
Report | Print
Jun 25, 2021 -

Culver City Mazda responded

Thank you for the kind review, we will be sure to let Amy and stave know about your kind words. If there is anything else we can do for you please let us know. Have a great weekend!

June 25, 2021

The service department is efficient and strait forward and friendly. More

by gps
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Report | Print
Jun 25, 2021 -

Culver City Mazda responded

Thank you for the excellent review! We appreciate the feedback and positive words about our team. If there is anything else we can do for you please don't hesitate to call or stop by. Have a great weekend!

June 22, 2021

Very quick and easy! She was totally lovely and helpful. 😊 More

by TANNERHARTSOCK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Report | Print
Jun 23, 2021 -

Culver City Mazda responded

Thank you so much for the glowing review! We appreciate the positive feedback. We hope to see you again soon. Have a great week!

June 22, 2021

It was a terrible experience. I was there for six hours. An 81 year old should not have to have gone through this. More

by fearless-baker
Customer Service
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steven Ruiz
Report | Print
Jun 23, 2021 -

Culver City Mazda responded

We are so sorry for the time inconvenience. We understand your time is valuable and we always try to provide the absolute best service to accommodate our customer's needs. Sometimes it does take longer than expected to make sure our customers get everything they want. Our goal is quality service, but regardless we are sorry for the wait time. We hope you have a great week and we appreciate your patience with us.

Jun 23, 2021 -

fearless-baker responded

You are joking right when you say “ Sometime it takes longer … .” ? I just fell through the cracks. If your statement were true then why did I get an $80 discount? The real question is why did I have to pay anything. And incidentally, I wasn’t offered a discount I had to ask for it. Be sure to put this in my file or in some notes because I expect to be treated like royalty when I come in again. I may be 81 but I still of sound mind. Lol

June 18, 2021

Fast, friendly and efficient service! The Alto ride was and unexpected bonus. The service department explained everything clearly and all of our needs were met. More

by LAURIEHUBBARD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Report | Print
Jun 21, 2021 -

Culver City Mazda responded

We are happy to hear about your experience with us! Thank you for leaving a kind and glowing review, we will see you soon!

June 18, 2021

Amy at the service department is absolutely amazing. She is helpful, knowledgeable, and very professional. We are leasing from Mazda again because of Amy Felix. More

by SKARZAI0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Report | Print
Jun 21, 2021 -

Culver City Mazda responded

We will let Amy know about your glowing review, she will be happy to hear about your experience with us. Have a great week!

June 17, 2021

Thanks for your thorough work! Very trustworthy! George on Service is the best! Tech was extremely knowledgeable and explained test results. Many thanks to your team! More

by jim@jimpurdum.com
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Mejia, Steven Ruiz
Report | Print
Jun 17, 2021 -

Culver City Mazda responded

We are happy to help and will let the team and George know about your experience with us. We appreciate the positive feedback!

June 16, 2021

Friendly efficient customer service and responded to all the questions I asked while reviewing the estimation and provided some price reduction when inquiring about the labor costs. More

by WALAOLIVE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Report | Print
Jun 16, 2021 -

Culver City Mazda responded

Thank you for the great review, we appreciate the kind words and positive feedback. We hope to see you again soon, have a great week!

June 16, 2021

Great service experience as always George was a great help from start to finish he got home in and out within a timely manner. Will always come here for my services More

by anthonyrincon31
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Mejia
Report | Print
Jun 17, 2021 -

Culver City Mazda responded

We are so happy to hear about your positive experience. We will let George know about your review. Have a great weekend!

June 15, 2021

Amy was great as always my only issue is not with the dealership but with the Alto ride share they used. Did not pick me up More

by randy90305
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Report | Print
Jun 16, 2021 -

Culver City Mazda responded

We are sorry about the rideshare not picking you up, thank you for letting us know. Thank you so much for the kind words and awesome review. We will let Amy know about your experience with us. Have a great rest of your week!

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